Horizon Services

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Horizon Services is the region’s largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey, and Northeastern Maryland. After a quarter of a century in business, Horizon Services remains fully committed to setting the industry standard for customer service, installation, and focusing on things that are important to busy homeowners: respect for their time, their home and their property; up-front pricing, and an unconditional 100% money back guarantee. Horizon Services is the Heating Company Your Friends and Neighbors Call to Keep Warm All Winter Long!

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Heating, Air Conditioning, Plumbing, Drain Cleaning, Sewer & Water Line Replacement, & Water Heater Repair & Replacement.

Services we don't offer

Duct Cleaning. Electrical. Jetting & Tankless Water Heaters.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.21,236 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
12%
3
8%
2
8%
1
11%


Rating CategoryRating out of 5
quality
4.4
value
3.7
professionalism
4.5
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 1076-1100 of 1236 reviews

Hari D.
03/2015
5.0
drain cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Horizon Services
We certainly appreciate your business and want to thank you for giving Horizon Services the opportunity to perform work in your home. We are glad to hear that you found value in our responsiveness, punctuality, and overall level of quality and professionalism. If you should ever require any further plumbing, heating, and/or air conditioning services in the future, please do not hesitate to contact us. Thank you for sharing your Horizon Services experience!

Dorothy W.
03/2015
5.0
plumbing
  + -1 more
Find
Description of Work: Kitchen drain was cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Response from Horizon Services
We thank you for scheduling an appointment with Horizon Services for a drain clearing at your home and appreciate you sharing your feedback! We are glad to hear that you found value in our overall level of quality and professionalism. Once again, we thank you for choosing Horizon Services and sharing your experience!

Catherine G.
03/2015
1.0
heating & air conditioning/hvac
  + -1 more
Did not use them.
Description of Work: Salesman came out to give an estimate on replacing existing central air or perhaps using a mini split there price for the ductless system was 10,000 higher then the other two companies that I spoke with when I asked him why the salesman said that they did not get deals from the manufacturer also the central ac system was $6000 higher then the other two companies . Salesman was very pushy and said no one offers the guarantee that they have but if they are priced so much higher I am basically paying for that guarantee. Very high priced, very pushy.

Rating CategoryRating out of 5
value
1.0

Yes, I recommend this pro

Response from Horizon Services
Thank you for reaching out to us on Angie’s List and sharing your concerns. We certainly apologize for any inconvenience you may have experienced in dealing with Horizon Services to generate a quote to install a new air conditioner unit. We have sent your concern to our Customer Relations Manager who will be able to review your service call in more detail and may reach out to you to gather additional information. Once again, we are sorry to hear of your experience but appreciate your valuable feedback.

Shari G.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced furnace and A/C units. | |We have also had annual service performed - they are consummate professionals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Horizon Services
Thank you for sharing your Horizon Services experience! We appreciate your business and want to thank you for being a loyal customer. We are glad to hear that you found value in our overall level of quality and professionalism in the multiple experiences you had with us. If you should ever require any further air conditioning, heating, and/or plumbing services in the future, please do not hesitate to contact us. Again, thank you for choosing Horizon Services and sharing your valuable feedback here on Angie’s List!

James L.
03/2015
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
unknown
Description of Work: I called Horizon services to unclog a kitchen sink drain clog. After doing some investigation on my own, I determined that the clog was not in the trap but further along the drain line. He came within the 4 hour time frame but at the end of the time frame. He was professional. He wore booties like they say. He cleared the drain with ease. He advised me of how to properly maintain the garbage disposal. Lastly, he gave me advice on how to clear toilets. | | | | | | | | | | | | | | | | | | | | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Horizon Services
Thank you for sharing your Horizon Services experience here with the Angie’s List community! We appreciate your business and are glad to hear that you found value in our friendly and knowledgeable technicians, and overall level of quality and professionalism. We thank you for choosing Horizon Services and sharing your valuable feedback!

Michael R.
03/2015
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
unknown
Description of Work: Clear Drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Horizon Services
Thank you for sharing your recent Horizon Services experience here on Angie’s List! We certainly appreciate your business and giving us the opportunity to perform work on your home. We are glad to hear that you found value in our job done right the first time and the overall level of quality and service we provided. If you should ever require any further plumbing, heating, and/or air conditioning services in the future, please do not hesitate to call us. Again, thank you for contacting Horizon Services.

Peggy V.
03/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Horizon replaced/installed a new water heater, new air conditioner unit, furnace and garbage disposal. The service technicians arrived on time, displayed professional conduct and explained each step clearly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Response from Horizon Services
Thank you for sharing your recent Horizon Services experience here with the Angie’s List Community! We appreciate the opportunity to provide you with both heating and air conditioning along with plumbing services. We are glad to hear that you found value in our responsiveness, highly knowledgeable technicians, and overall level of quality and professionalism. Professionalism is one of our top priorities as we always strive to provide all of our customers with the best service possible! If you should ever require any further heating, air conditioning and/or plumbing in the future, please do not hesitate to call us we are here for you. Again, thank you for choosing Horizon Services and sharing your highly valuable feedback!

Cheryl H.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My home humidifier (in the HVAC unit in the basement) was leaking a little. He made the necessary adjustments. They had installed this HVAC unit. I have only good things to say about Horizon Services; I think they're the best.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Services
Thank you for sharing your recent Horizon Services experience here on Angie’s List! We certainly appreciate your business and are glad to hear that you have had multiple positive experiences with us and the services we provide. We are also glad to see that you found value in our friendly and knowledgeable technicians, and overall level of quality and professionalism. If you should ever require any further plumbing, heating, and/or air conditioning services in the future, please do not hesitate to call us. Again, thank you for contacting Horizon Services!

Elizabeth A.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed two new central a/c units. Always on time and cleaned up afterward like they weren't even here..So very friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Horizon Services
Thank you for sharing your Horizon Services installation experience with the Angie’s List community! We are very proud of our installation technicians and the installation process. We are glad to see that you found value in our responsiveness, punctuality, friendly and knowledgeable technicians, and overall level of quality and professionalism. We hope that you enjoy your two new central A/C units for many years to come. If you should ever require any further air conditioning, heating, and/or plumbing services in the future, please do not hesitate to call us we are here for you. Again, thank you for choosing Horizon Services and sharing your valuable feedback!

dan P.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Clean and check heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Horizon Services
We certainly appreciate your business and giving us the opportunity to perform your heating system maintenance. We are glad to hear that you found value in our responsiveness, punctuality, and overall level of quality and professionalism. If you should ever require any further heating, air conditioning, and/or plumbing services in the future, please do not hesitate to call us we are here for you. Again, thank you for choosing Horizon Services and sharing with us your valuable feedback here on Angie’s List!

Marian B.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Excellent work. Very professional. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$160

Response from Horizon Services
Thank you for sharing your recent Horizon Services experience here with the Angie’s List Community! We appreciate the opportunity to provide you with service to repair your heating system in your home. We are glad to hear that you found value in our responsiveness, highly knowledgeable technician, and overall level of quality and professionalism. Professionalism is one of our top priorities as we always strive to provide all of our customers with the best service possible! If you should ever require any further heating, air conditioning and/or plumbing in the future, please do not hesitate to call us we are here for you. Again, thank you for choosing Horizon Services and sharing your highly valuable feedback!

Caroline K.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Chris was awesome! Came in, explained to him what was happening, he explained what the potential problem could be and risks of service. Everything went smoothly and I will be calling them again for additional services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Horizon Services
We certainly appreciate your business and giving Horizon Services the opportunity to perform work in your home. We are glad to hear that you found value in our punctuality, responsiveness, upfront pricing, and overall level of quality and professionalism. Once again, we thank you for choosing Horizon Services and sharing with us your valuable feedback here on Angie's List!

Daniel C.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great. But they told me I had other problems. Was not the drain clogged
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Horizon Services
Thank you for sharing your Horizon Services experience! We appreciate your business. We are glad to hear that you found value in our services. Once again, we thank you for choosing Horizon Services and sharing your feedback here on Angie’s List!

Hans M.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
Excellent
Description of Work: Replaced existing HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Barbara C.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual Furnace Maintenance. I paid for the service last year ($89) and received a free one this year. The tech was professional and seemed to know his stuff. No problems. I have never used any other services they offer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Horizon Services
We certainly appreciate your business and giving us the opportunity to perform maintenance on your home’s furance. We are glad to hear that you found value in our responsiveness, punctuality, and overall level of quality and professionalism. If you should ever require any further heating, air conditioning, and/or plumbing services in the future, please do not hesitate to call us we are here for you. Again, thank you for choosing Horizon Services and sharing with us your valuable feedback here on Angie’s List!

Marsha Z.
02/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: came to clean my oil furnace. Had to come back 3 times and it cost me$$$$ Would not use them again.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$800

Response from Horizon Services
Thank you for reaching out and sharing your concern. We have passed along your concern to our Customer Relations Manager who will look further into your oil furnace maintenance call. We always provide an analysis and then lay out the job options and prices up-front, so homeowners have the opportunity to select another contractor. Again, thank you for choosing Horizon Services and sharing with us your valuable feedback here on Angie’s List!

David L.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Horizon Services
We certainly appreciate your business and giving Horizon Services the opportunity to perform work in your home. We are glad to hear that you found value in our punctuality, responsiveness, and overall level of quality and professionalism. Once again, we thank you for choosing Horizon Services and sharing with us your valuable feedback!

pete C.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Services
We certainly appreciate your business and giving Horizon Services the opportunity to perform work in your home. We are glad to hear that you found value in our responsiveness, punctuality, highly knowledgeable and friendly technicians, and overall level of quality and professionalism. Professionalism is and always has been our top priority as we always strive to provide all of our customers with the best service possible! Once again, we thank you for choosing Horizon Services and sharing with us your valuable feedback!

Nancy L.
01/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called Horizon Services in November or December of 2014 to inquire about an estimate to install central air conditioning in my home. Their radio ads were well done, and piqued my interest in possibly hiring them to do the work. When I spoke with the representative on the telephone, he asked me questions about my home and my finances, etc...which I expected. When it came time to set up an appointment for Horizon to come to my home, they would not make the appointment unless my husband could be at home also. I found this very insulting and chauvinistic. My husband has a very demanding job and works long hours. Both of us agreed that we wanted central air in our home, and we had enough cash on hand to pay for the work. Needless to say, this telephone encounter left a bad taste and we did not hire Horizon Services.
Rating CategoryRating out of 5
$11,000

Frank C.
01/2015
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Added a pressure reducing valve to water line as it comes into house. Am not satisfied with regulator version used since it does not reduce pressure of water line when no water flows.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$425

Response from Horizon Services
We certainly appreciate your business and giving Horizon Services the opportunity to perform work in your home. We are glad to hear that you found value in our responsiveness, punctuality, knowledgeable technicians, and overall level of quality and professionalism. Professionalism is and always has been our top priority as we always strive to provide all of our customers with the best service possible! Once again, we thank you for choosing Horizon Services and sharing with us your valuable feedback!

James D.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new flange and toilet. I thought the service was good but overpriced.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Horizon Services
Thank you for sharing your Horizon Services experience! We appreciate your business. We are glad to hear that you found value in our plumbing services for installing a new flange and toilet in your home. We are glad to hear that you found value in our responsiveness, punctuality, knowledgeable technician, and overall level of quality and professionalism. Once again, we thank you for choosing Horizon Services and sharing your valuable feedback!

David B.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: contract maintenance

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Horizon Services
We certainly appreciate your business and giving us the opportunity to perform maintenance on your home’s heater. We are glad to hear that you found value in our responsiveness, punctuality, and overall level of quality and professionalism. If you should ever require any further heating, air conditioning, and/or plumbing services in the future, please do not hesitate to call us we are here for you. Again, thank you for choosing Horizon Services and sharing with us your valuable feedback here on Angie’s List!

John P.
01/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I requested an estimate to remove an old kitchen sink faucet and install a new one that I already had. The service rep came to my house and estimated $615 dollars to complete the job. I asked them to leave my home. The rep said he would call his supervisor and see if they could reduce the price. |He returned with an estimate of $190 including a one year service agreement that entitles me to reduced price service calls. I allowed the rep to complete the installation because he was at my house and I need the job completed.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$200

Response from Horizon Services
While we did not live up to your service-level expectations concerning the service we provided to remove an old kitchen sink faucet and install a new one, we thank you for your comments here on Angie’s List! Once we received your concern we sent it to our Customer Service Manager as well as alerted our Field Tech Manager who reviewed your service call and may have reached out to you to gather some additional information. If you should ever require any further plumbing, heating, and/or air conditioning services in the future, please do not hesitate to give us another opportunity to win back your business. Once again, we are sorry to hear of your experience but appreciate your valuable feedback.

Mirna M.
01/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0


Response from Horizon Services
Thank you for voicing a concern here on Angie’s List! We certainly apologize for any inconvenience you experienced in dealing with Horizon Services. Please call us at 302.762.1200 and ask to speak directly with a Customer Service Manager so we can help resolve any issue related to the service we provided. Again, we thank you for sharing your feedback!

Peter L.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: What started out as a bathroom leak morphed into a fairly substantial re-piping of the drainage system in the bathroom. The original plumbing (ca 1975) was poorly done to begin with and over time pipe joints failed. So the whole system beneath the floor had to be redone. It was a difficult job that extended from Friday into Saturday. The replacement workmanship was first rate. Horizon is by far not the cheapest company - but at least you get what you pay for. The plumber Horizon sent was Anthony Fucci and if I have any more plumbing problems I'd definitely like to get him back.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Horizon Services
Thank you for sharing your recent Horizon Services experience here with the Angie’s List Community! We appreciate the opportunity to provide you with service to plumbing repair for your drainage system in your bathroom. We are glad to hear that you found value in our responsiveness, punctuality, friendly and highly knowledgeable technician, and overall level of quality and professionalism. Professionalism is one of our top priorities as we always strive to provide all of our customers with the best service possible! If you should ever require any further plumbing, heating, and/or air conditioning in the future, please do not hesitate to call us we are here for you. Again, thank you for choosing Horizon Services and sharing your highly valuable feedback!


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
PA017876
Trade License Locale
Pennsylvania
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
07/01/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Generator

FAQ

Horizon Services is currently rated 4.3 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Horizon Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Horizon Services does not offer free project estimates.
Yes, Horizon Services offers eco-friendly accreditations.
Yes, Horizon Services offers a 10% senior discount.
Yes, Horizon Services offers emergency services.
Yes, Horizon Services offers warranties.
Horizon Services offers the following services: Heating, Air Conditioning, Plumbing, Drain Cleaning, Sewer & Water Line Replacement, & Water Heater Repair & Replacement.
Duct Cleaning. Electrical. Jetting & Tankless Water Heaters.

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day