Horizon Services

4.3(
1,236
)

Heating and Air Conditioning, Plumbing, Water Heaters,

... +2 more

About us

Horizon Services is the region’s largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey, and Northeastern Maryland. After a quarter of a century in business, Horizon Services remains fully committed to setting the industry standard for customer service, installation, and focusing on things that are important to busy homeowners: respect for their time, their home and their property; up-front pricing, and an unconditional 100% money back guarantee. Horizon Services is the Heating Company Your Friends and Neighbors Call to Keep Warm All Winter Long!

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Heating, Air Conditioning, Plumbing, Drain Cleaning, Sewer & Water Line Replacement, & Water Heater Repair & Replacement.

Services we don't offer

Duct Cleaning. Electrical. Jetting & Tankless Water Heaters.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.21,236 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
12%
3
8%
2
8%
1
11%
Rating CategoryRating out of 5
quality
4.4
value
3.7
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Write a review

Filter reviews by category

Showing 1001-1025 of 1236 reviews
Barbara L.
12/2015
5.0
heating & air conditioning/hvac, drain cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Eugene K.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: We utilize a package with them where they come out twice a year for tune-ups on our furnace and AC. The package provides discounts on parts and they're accommodating with scheduling. They can usually come out on a day's notice.
Rating CategoryRating out of 5
Yes, I recommend this pro
NORM D.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Most recently, they performed our furnace tune-up. They come out twice a year as we have two maintenance agreements with them. One for our furnace and one for our AC unit.
Rating CategoryRating out of 5
Yes, I recommend this pro
Ed G.
12/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
.
Description of Work: They installed a new HVAC system and new water heater.
Rating CategoryRating out of 5
Yes, I recommend this pro
Shirley M.
11/2015
5.0
plumbing
  + -1 more
.
Description of Work: They took care of a water leak at a rental property for us.
Rating CategoryRating out of 5
Yes, I recommend this pro
Robert B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Routine heating service and bought their service contract.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Response from Horizon Services
We are glad to hear that your heating service went well, and want to thank you for becoming one of our Service Partner Plan members! We appreciate your business and want to thank you for taking the time to share your experience with the Angie’s List community!
Edric H.
11/2015
5.0
heating & air conditioning/hvac, plumbing, wells
  + 1 more
unknown
Description of Work: A furnace tuneup was performed. I also had an ultraviolet sanitizing late installed. Everything went well. The technician that came out was very professional and friendly.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$564
Response from Horizon Services
Thank you for contacting Horizon Services here on Angie’s List and sharing your feedback! We are glad to hear that your furnace tune-up went well, and that your technician was professional and friendly. We appreciate your business and want to thank you for choosing Horizon Services for your heating needs!
Pat D.
11/2015
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
unknown
Description of Work: We've used Horizon services for both plumbing and HVAC services. Last time they were here, they unclogged a drain and put in some outdoor plumbing for us. They're always very professional, punctual, and I like the fact that the cost is spelled out in detail.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Horizon Services
We appreciate your business and want to thank you for sharing your feedback! We are glad to hear that we have always been punctual and professional during both your HVAC and plumbing appointments, and that you value our upfront pricing. Thank you for sharing your experience!
Glenn H.
11/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
M. Leslie J.
10/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair, wells
  + 2 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Horizon Services
We appreciate your business, and are glad to hear that your recent appointment was an overall excellent experience! Thank you for sharing with the Angie’s List community!
cristina F.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$270
Steven B.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They performed a complete HVAC system replacement. They installed one heating unit upstairs and one heating unit downstairs. They also installed to exterior A/C units.
Rating CategoryRating out of 5
Yes, I recommend this pro
Doris P.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They are very professional, clean, and good at their work.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Horizon Services
Thank you for sharing! We appreciate your business. We are glad to hear that your heating and air conditioning appointment went well, and that you found value in our professional and knowledgeable technicians. Thank you for choosing Horizon Services and sharing your experience!
Michael E.
10/2015
5.0
air duct cleaning
  + -1 more
..
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200
James F.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro
$200
Response from Horizon Services
Thank you for sharing your feedback with the Angie’s List community! We are glad to hear that your recent heating and air conditioning appointment went well, and that you had an excellent experience. Thank you for choosing Horizon Services!
patricia M.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: furnace checkup
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$89
Response from Horizon Services
We appreciate your feedback! Thank you for sharing. We are glad to hear that your furnace maintenance appointment was a positive experience. We appreciate your business!
Marie L.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Summer check for heat pump.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Horizon Services
Thank you for sharing here on Angie’s List! We are glad to hear that your heat pump maintenance appointment in June went well. We appreciate your feedback!
Kathleen R.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I know a lot of people told me not to use them because they felt they were overpriced - well I am glad I used them. They were the only company that would come out the next day and install my new a/c unit. Other companies said that it was too hot (that's why I need a new a/c unit!) and wouldn't do it until the fall. Also, the area that we needed the unit was a little tight. They were the only company that would go up in my attic and install the unit even though it was a small space. Other companies needed some other access because the area was too small, in their opinion. | |Horizon did an excellent job. The installers were very professional. They got the unit installed in one day. Very friendly and knowledgeable - answered all of my questions and explained how everything worked. | |The a/c works great! We were happy with Horizon from the beginning of the process and will continue to use them in the future.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from Horizon Services
Thank you for sharing your experience with the Angie’s List community! We appreciate your business, and want to thank you for choosing Horizon Services to replace your air conditioning unit. We are glad to hear that we were responsive in scheduling your appointment and that you valued our next-day installation, as well as the installers being professional, knowledgeable, and friendly. We hope you enjoy your new air conditioning system for many years to come. Thank you for sharing your feedback!
Gary S.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Horizon Services performed an annual tune-up on our air conditioner. Horizon is the most professional service I have ever witnessed, but you do pay for that quality. It's worth a little more for the great service. Horizon also did a tune-up on our furnace last fall and we were very happy with that service too.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Horizon Services
Thank you for sharing your feedback! We are glad to hear that you valued our overall level of quality and professionalism. Thank you for giving Horizon Services the opportunity to perform tune-ups on both your air conditioner and furnace. We appreciate your business!
Ronny L.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Horizon Services
We appreciate your business, and are glad to hear that your heating and air conditioning appointment went well! Thank you for sharing. We appreciate your feedback!
Stacy M.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The tech was on time, professional, answered all of my questions and was very helpful! I would definitely recommend them!
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Horizon Services
Thank you for sharing your feedback here with the Angie’s List community! We are glad to hear that the tech was punctual, professional, and knowledgeable. We appreciate your recommendation and business!
Elijah G.
10/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Hvac for heat pump. Service was very good. Price for part was inflated. Estimate for 100.00 part was $600+. Service manager never responded to my call.
Rating CategoryRating out of 5
Response from Horizon Services
Thank you for contacting Horizon Services on Angie's List and sharing your concern. We apologize for any inconvenience you may have experienced in using Horizon Services for air conditioning and heating service. Your comments have been forwarded to our Customer Relations Manager, who will review your file and contact you directly. We appreciate your feedback.
Mike T.
10/2015
5.0
plumbing, sewer cleaning
  + 0 more
.
Description of Work: Cleared sewer drain that was backing up into basement. Exterior access had been covered up. Called water company to locate. Horizon came back almost immediately and finished the job. Only charged for the one visit.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Horizon Services
Thank you for sharing your drain cleaning experience! We are glad to hear that we were able to clear your drain in a punctual manner. Thank you for contacting Horizon Services and sharing your feedback!
Robert R.
10/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Horizon Services
We appreciate your business! We are glad to hear that your recent Horizon Services plumbing experience went well. Thank you for sharing your feedback!
Jeannette W.
09/2015
4.0
heating & air conditioning/hvac, plumbing, sewer cleaning, drain cleaning
  + 2 more
unknown
Description of Work: Their plumber came out to check a toilet in our powder room that was flushing upwards every time the upstairs toilet was flushed. He suspected roots from our oak trees were clogging the sewer line, so he sent the technician with a camera. Sure enough, that was the problem. The tech was prompt, professional and straightforward. Unfortunately, the price for the job was way too high. I got Roto Rooter to do it for less than half the price. I would have used Horizon if not for the price.
Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$13,000
Response from Horizon Services
Thank you for sharing your feedback with us on Angie’s List. We appreciate your business and are glad to hear that both technicians were punctual and professional. In regards to our pricing structure, we advise all Horizon Services customers to be aware of the equipment that is being installed as well as the included services and warranties. Our warranties are the best in the business. Often times, these additional benefits are overlooked and not considered when reviewing the final cost of a sewer replacement based project. Your comments have been forwarded to our Customer Relations Manager, who will look into your file and contact you directly. Thank you for contacting Horizon Services.

Contact information

900 Adams Ave, Eagleville, PA 19403

https://www.horizonservices.com/?utm_source=HZN0300_PPL001_3124906215&utm_medium=profile&utm_campaign=general

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Licensed*

Trade License Number
PA017876
Trade License Locale
Pennsylvania
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
07/01/2025
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Generator

FAQ

Horizon Services is currently rated 4.3 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Horizon Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Horizon Services does not offer free project estimates.
Yes, Horizon Services offers eco-friendly accreditations.
Yes, Horizon Services offers a 10% senior discount.
Yes, Horizon Services offers emergency services.
Yes, Horizon Services offers warranties.
Horizon Services offers the following services: Heating, Air Conditioning, Plumbing, Drain Cleaning, Sewer & Water Line Replacement, & Water Heater Repair & Replacement.
Duct Cleaning. Electrical. Jetting & Tankless Water Heaters.

Contact information

900 Adams Ave, Eagleville, PA 19403

https://www.horizonservices.com/?utm_source=HZN0300_PPL001_3124906215&utm_medium=profile&utm_campaign=general

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day