Hi, We wanted to update our review from last year when we first bought our new home. Perhaps you're wondering how things are going now that it has been ONE YEAR (where does the time fly to)? since we moved into our new home. I am pleased to report that we are still eminently satisfied and very happy with our choice to purchase from Black's Home Sales. Even a year later, they are responsive and pleasant and there's very little that needed to be addressed during the past year. The house is wonderful and it's good to know there are still businesses out there that value their customers after the sale. I can't say enough about how glad we are to have a Champion Home built in Claysburg, PA (THANK you to all who worked on it) and to have made the smart decision to buy from Black's. Just can't say enough about how pleased we are, across the board. It's a five-star product and we still get five-star service. Thanks to Dave and all at Black's - we think you are all awesome! : )
Description of Work: New home purchased in 2014
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rebecca J.
10/2014
5.0
car sales, real estate agents
 + 0 more
I shopped with a number of home companies before deciding to work with Black's on a new home. I found a home on their display lot that I liked very much and wanted to adapt to my situation. They have many beautiful homes on their display, so it takes quite a while to walk through the homes, but it's fantastic to see different layouts and options. I found their staff to be very friendly, kind, understanding, and responsive. Because this was a new experience for me and a very stressful one to consider, I have to say that working with them made the experience far LESS stressful. They are extremely detail oriented, anticipate many of your needs, and are accommodating with changes and special requests. I had many, many questions and each was given professional consideration and answered quickly. I worked through my list of wants and needs,me which took me a while to decide on, and the staff at Black's continued to work patiently with me...and believe me, I asked A LOT of questions! After I had my dream home on paper, I placed my order. I decided to have Black's handle the setup of my manufactured home rather than contract that out elsewhere. Their entire staff is extremely organized. They set a schedule to deliver, set up, and finish the home, and that schedule was kept. Their staff was professional, respectful of my property, and kind and courteous towards me. All phases of this process went smoothly, more so than I had ever imagined it could! All of the small issues that needed to be fixed after delivery, and there were very few, were handled quickly and correctly. My home is the perfect manifestation of the dream home I imagined. It turned out exactly as I wanted it to, and I absolutely love it! All thanks to Black's and their patience and professionalism. I would HIGHLY recommend this company to anyone considering a manufactured or modular home.
Description of Work: I purchased a manufactured home through Black's Home Sales in Duncansville. I also contracted with them to set my home up on my property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$77,000
Rhonda L.
10/2014
5.0
car sales, real estate agents
 + 0 more
Great experience. Thanks to everyone at Black?s Home Sales (Duncansville, PA) and the crews at Champion (Atlantic) Homes in Claysburg, PA for an overwhelmingly positive experience in the purchase, construction, delivery, setup and service of our beautiful new home; I?m thrilled the house was built locally. The quality of construction, outstanding teamwork, excellent communication, responsiveness and prompt, expert service have been exceptional in every way. I looked nearly everywhere to purchase a new home before choosing Black?s and am highly pleased with the outcome. I know I got great value for my money, as well as great service; AND, there were NO unpleasant surprises. Everyone on Black?s staff provided great service across the board with timely communications, professionalism and expertise. Calls were returned promptly and the few minor adjustments needed were addressed quickly and completely to our satisfaction. Experience and genuine interest were the hallmarks of the Sales team?s input as they helped customize my floor plan. I didn't?t buy the most expensive model, yet I was treated like a VIP throughout the process. Each crew member was genuinely committed to our satisfaction and worked hard to prove it. I can?t count the times someone stopped what they were doing to ask my input or preferences. Good communication is key to a good outcome, and I got both. The SINGLE item (and that?s minute, considering it?s a big house) that fails to please is the poor quality of one set of vertical blinds. Otherwise, everything has been outstanding. The quality of construction is excellent. Several friends who stopped to see the house and who work in construction trades have commented on how well the house is built and appointed. Attention to detail and thoughtfulness are obvious in the home itself and were also demonstrated by those who worked on the house after delivery. Their work was meticulous and thorough; many of them treated it as if they were working on a house for their own family. The difference that makes when you?re making a major life purchase like a home is HUGE. I tend to be a perfectionist : ) and I?m thrilled, overall, with the house and Black?s and Champion in general. As exciting as purchasing a new home is, it?s also stressful, so I ?m also grateful for the humor, friendliness and professionalism everyone showed. And (this is a big deal) everyone cleaned up after themselves. There was no garbage or litter left behind. Some crews had to move birdfeeders, etc., and I was really impressed that after the job was done, they put everything back where it had been. Frankly, that was a very pleasant surprise. They could easily have thought ?that?s not my job? - but every detail mattered. That says a lot about both their work ethic and the respect they have for their customers. It was typical for those working on the house to go the extra mile, right down to a member of the interior crew thoughtfully installing the last two flood light bulbs in the kitchen ceiling and leaving a reminder note to store touch up paint out of the cold during winter months. I mean: who does that anymore!? Answer: Pretty much everyone I met at Black?s. They couldn't?t have done more to earn my trust or to prove their determination to make me happy and give me the house of my dreams. The superlatives I use are sincere and well deserved. (And if you?re curious, no, I?m not related to anyone at Black?s or Champion ? I?m simply a very happy satisfied customer). I met a lot of strangers that now feel like friends. Everyone I met worked hard and did so with a great attitude. I highly recommend Black?s and Champion to anyone considering purchasing a home and encourage you to see for yourself. If you?re going to purchase something as expensive and important as a home, you owe it to yourself to visit Black?s. I believe they are committed to providing outstanding products and service, as well as to customer satisfaction after the sale. They sure bent over backwards to make sure we got things the way we wanted them!
Description of Work: Purchased a new home from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rebecca J.
06/2014
5.0
car sales, real estate agents
 + 0 more
Still working with company. Staff is very responsive to questions.
Description of Work: I am in the process of ordering a manufactured home from Black's Home Sales. I have not yet completed the transaction, but am very impressed with the service I have received so far. I am working with a wonderful woman there by the name of Stephanie. She has been extremely helpful and responsive to all my questions...and I have had a lot! I'm sure any other company would have been tired of me by now. :) I cannot say enough good things about my contact with them so far and am looking forward to ordering my home very soon. I will update this with further information after the home has been set up on my property.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Black's Home Sales
Thank you! We appreciate the positive review. We are looking forward to helping you with the purchase of your new home.
Paula C.
01/2014
4.0
car sales, real estate agents
 + 0 more
I started working with this provider in July 2013. I purchased a modular home. I made several changes over time to the original structure and they rolled with me every step of the way. I was able to work with anyone in the office if my contact wasn't available. My home is beautiful and done just the way I wanted it.
Description of Work: Built my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Black's Home Sales
Thank you, [removed member name]! We appreciate it!
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Service Categories
Real Estate Agents,
Auto Sales
FAQ
Black's Home Sales is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 5:00 AM
Tuesday: 9:00 AM - 5:00 AM
Wednesday: 9:00 AM - 5:00 AM
Thursday: 9:00 AM - 5:00 AM
Friday: 9:00 AM - 5:00 AM
Black's Home Sales accepts the following forms of payment: Check
No, Black's Home Sales does not offer free project estimates.
No, Black's Home Sales does not offer eco-friendly accreditations.
No, Black's Home Sales does not offer a senior discount.
No, Black's Home Sales does not offer emergency services.
No, Black's Home Sales does not offer warranties.
Black's Home Sales offers the following services: Real Estate.