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Morrison Inc

Heating and Air Conditioning

About us

Morrison has been installing geothermal systems for over 30 years. We have installed over 4,500 systems throughout central Pennsylvania. Our installations include the Governor’s Residence, the guardhouses at the White House, and homes from 800 square feet to over 16,000 square feet. We have used our experience to optimize closed loop designs for both horizontal and vertical closed loop systems. We can deliver hot and cold air, radiant floor heat, domestic hot water, snowmelt, and even heat swimming pools. Morrison has its own drilling and excavating equipment including a specially developed small drilling rig for any tight places. Morrison is one of a few contractors that can properly design, install and drill for a complete turnkey project.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

Drilling closed loop system. Water well drilling. Well pump installations. Air source heat pump installations. Central air conditioning. Mini split heat & air conditioning. Solar Photovoltage. Solar hot water. Whole house dehumidification. Programmable thermostats. Heat pump water heaters. Air to air heat exchangers. Swimming pool heat pumps. Ultraviolet air purification. Humidifiers. Air cleaners. Prestige thermostats with internet control. Standby emergency generators. Geothermal heat pump.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

3.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
11%
3
11%
2
11%
1
11%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.4
responsiveness
4.4
punctuality
4.4
Showing 1-9 of 9 reviews

Kathleen R.
09/2021
2.0
heating & air conditioning/hvac
  + -1 more
A guy came out and wasn't able to resolve issue, but I was still charged. I asked if anyone was coming the next day to replace the well pump? He said he didn't know the schedule, and he couldn't reach anyone because they were all in meetings. The next day, without a phone call or estimate, 2 men showed up and had to look to see what pump was needed. I had called Morrison because they installed it and should have had my information. I was charged for them to go pick up what they needed. I feel that based on the above, the total charged should be reconsidered.
Description of Work: Well pump replaced

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0


Lisa F.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great, timely and professionally. Something the estimator overlooked was taken care of by the installers at no additional cost to us. We highly recommend this company. We got 3 estimates and this company was neither the highest or the lowest but somewhere in between for the same equipment.
Description of Work: Moved one air conditioning unit to a roof top and replaced another with a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Jil G.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$7,200

Dave J.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Len D.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$50

William B.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
They have always been good, they are prompt and very professional. We called for service and was able to get someone out that same morning. They have done work for us seven years ago and I would rate that experience as a A as well. We have had a great experience with them and we will continue to use them in the future.
Description of Work: Morrison INC. is who we have a contract for cleaning and inspections on our heating and A/C unit on Tuesday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Nicholas F.
03/2013
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I recently purchased a house with a geothermal system installed by Morrison Inc. Within several weeks of purchase, the system started going haywire and would no longer produce heat. They sent out a repair guy who diagnosed the problem as a bad zone control board. They ordered a replacement board which took several weeks to arrive. After the board was replaced, the exact same problem happened again while the repair tech was there. After several hours messing with the system, he finally figured out that the problem was a wire which had been touching a contact on a relay and was shorting out the system. The wire had been touching the contact since the system was installed, and eventually melted away the insulation, causing the short. This was clearly something that was the fault of the installer and would not have happened if installed properly. This was brought to the attention of the company, but they still charged me over $700 for a short in a wire that was their fault. Beyond that, there was an extended warranty on the system that they took so long to send me the paperwork for that the transfer period had expired and therefore became worthless. Cindy, the woman who answers the phone, made no effort to let me know that there was an extended warranty on the unit and that the warranty had a specific period of time in which it could have been transferred. I believe that she intentionally neglected to tell me about the warranty because the company would rather bill the homeowner than have to deal with the warranty company. The bottom line is that this company has extremely poor and rude customer service and clearly does not care about their customers. They overcharged me to repair a simple short in a wire, at the same time neglecting to tell me about an existing warranty until it was too late to transfer the warranty. Stay away from this company!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Morrison Inc
1. This system was installed over eight years ago. 2. It did not take several weeks to return with the repair parts. Parts arrived 1 week after ordering, the customer was called and due to scheduling was not available for 1.5 weeks. 3. The wire that was burnt was within a closed part of the system (the backup heat) - something that our installers do not touch during the installation process. 4. The extended warranty papers should have been provided by the previous homeowner. We had no idea the house had changed owners until the new owners called us. At that time we provided a copy of the warranty and the warranty time had expired for transfer of ownership. 5. The majority of the cost of the repair was for the microprocessor board that was installed, the homeowner was asked if they wanted it to be removed - it was their choice to keep the new part which they were then invoiced for.

RYAN B.
03/2013
3.0
heating & air conditioning/hvac
  + -1 more
They were not good. I am not going to use them, but I will go with another company for the work. They made the mistake and not to say that the service person was always nice. They took care of everything. They couldn't find the real issue and the other company came & fixed it right away. I had a problem and I needed another heater because I had put additional ones. I had them for years. The heating company lady recommended them. It seems I always had some issues and they had come over & over again.
Description of Work: I had Morrison Inc to service my heating & a/c unit on my rental property.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Morrison Inc
Our service technician diagnosed a bad compressor in this unit. We submitted a proposal for the compressor change out versus a new unit change out. This customer opted for another service company to change out his unit as stated.

Kristin S.
03/2011
4.0
heating & air conditioning/hvac
  + -1 more
Their pricing is competitive with other installers, and they have been doing geothermal for 40 years, so they are not newcomers to green technology. On the down side, it took forever (2 months) for them to get the actual furnace unit in stock, and they could have done a better job of keeping us apprised of what was going on during the long delay.Overall, we thought they really knew what they were doing and their installers are very professional, but their supply system needs improvement. We are very happy, after a summer and winter of experience, with the way the system works and our lower energy bills.
Description of Work: Installed geothermal heating and cooling, including drilling 3 100' wells to run the piping underground. Morrison's does their own well drilling, which is a plus, and they offer expert advice on possible ducting alterations needed with the change of system (we were formerly oil forced air heat). They enlarged duct openings two places and added an additional return duct -- as a result, our heating system is much quieter than it used to be, as well as more efficient. Since geothermal furnaces create hot water as a by product, they also installed a second hot water tank attached to our water heater, so when the unit is running regularly our hot water bills are much less. Putting in geothermal does tear up your yard, so you need to be ready to face that issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$25,000

    Contact information

    63 Gambers Corner Rd, Duncannon, PA 17020

    www.morrisongeothermal.com

    Service hours

    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Morrison Inc is currently rated 3.9 overall out of 5.

    Monday: 7:00 AM - 4:00 PM

    Tuesday: 7:00 AM - 4:00 PM

    Wednesday: 7:00 AM - 4:00 PM

    Thursday: 7:00 AM - 4:00 PM

    Friday: 7:00 AM - 4:00 PM

    Morrison Inc accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Morrison Inc offers free project estimates.
    Yes, Morrison Inc offers eco-friendly accreditations.
    No, Morrison Inc does not offer a senior discount.
    Yes, Morrison Inc offers emergency services.
    No, Morrison Inc does not offer warranties.
    Morrison Inc offers the following services: Drilling closed loop system. Water well drilling. Well pump installations. Air source heat pump installations. Central air conditioning. Mini split heat & air conditioning. Solar Photovoltage. Solar hot water. Whole house dehumidification. Programmable thermostats. Heat pump water heaters. Air to air heat exchangers. Swimming pool heat pumps. Ultraviolet air purification. Humidifiers. Air cleaners. Prestige thermostats with internet control. Standby emergency generators. Geothermal heat pump.

    Contact information

    63 Gambers Corner Rd, Duncannon, PA 17020

    www.morrisongeothermal.com

    Service hours

    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM