ARCS HEATING & COOLING LLC

They responded right away, the tech, Dave, arrived fast. He quickly diagnosed a bad capacitor and fixed it. Dave was awesome and answered all my questions...very friendly and professional. It was obvious he enjoys his work and he likes the company he works for. They have a great electronic work order, appointment, and billing system. Easy as can be...I wrote a check, receipt was in my email seconds later. The part was cheap and the labor was reasonable—I’m satisfied with the value. Very pleased and grateful to have a cool house again in July! Thank you very much ARCS! Highly recommend!

Cleans and does maintenance. When we call they come.

We won't be using them if they weren't good. It's still under warranty. I'm assuming the price is good because my husband looks for good but not expensive. They are right on top of things. They were 15 minutes earlier than what they told me they would be here. I like that kind of thing. I would highly recommend them. They are so professional at all times. The technicians are good. My husband is the one dealing with them because he happens to be home, but I've dealt with them once before.

We will use them again.

unknown

They show up right when they say they will and they are very knowledgeable. I have used them many times before and I would highly recommend them.

they helped us determine what boiler to get, shopped to get us the best price possible, and made other changes to the domestic water to keep our pressure up. They removed the old monster, cleaned the area and re-installed the new boiler with minimal down time. I would recomend them to anyone need ing heating and cooling work.

They did a good job. I will hire them again.

My AC needed to be recharged, although we had called previously scheduling an appointment for around noon, at 12:20 we called to see where they were and they said they'd be over in 15 mins. They arrived and fixed recharged my system, they also added a dye to look to see if there is a possible leak since it seems to get low every other year. I was impressed that they spent quite a bit of time recharging it and double checking things, as the previous AC company seemed to take 5 minutes to charge it last time. They charged $90 to come out, and then charged for the parts.

Their price was pretty reasonable. They were punctual. They showed up when they said they would. They called ahead of time before they came. They did follow up. The billed what they said they would.

They were average.