Here at Apple Comfort's One Hour Heating and Air Conditioning in Dublin PA., your complete satisfaction with our heating and air conditioning services and technicians is 100% GUARANTEED. Our ON-TIME GUARANTEE is one of the best in the country, backed by heating and air technicians that are well trained, skilled and experienced to exceed your expectations and needs. You will never be kept waiting with out “Always on time... or you don’t pay a dime.®" Guarantee.
Our exclusive "APPLES to APPLES GUARANTEE" is our promise that we will MEET or BEAT ANY COMPETITORS "Apple to Apples" ESTIMATE PLUS we will PAY YOU an ADDITIONAL $250 BONUS for selecting Apple Comfort's One Hour Heating & Air Conditioning for the Installation. All we require is that you have an actual estimate from a licensed HVAC company and the comparison is truly “apple to apples” meaning the same system, same installation details etc. We offer 0% and low interest financing options and we are a Certified Keystone Energy Loan Program contractor.
Business highlights
28 years of trusted experience
Emergency Services Offered
Services we offer
Residential, heating & air conditioning, installation, service, maintenance, indoor air quality management, ultraviolet air treatment systems, heat pumps, air conditioners and ductless air conditioners, boilers, furnaces and duct cleaning
Services we don't offer
We are not an energy provider, but we can recommend some reputable company's within your area.
Description of Work: Reset Heating unit of high efficiency boiler
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tabatha S.
07/2014
5.0
heating & air conditioning/hvac, plumbing, wells
+ 1 more
The price in total was relatively high, though of all the quotes we gathered, it was not the highest. Other than that, it was great. We worked with Andrew - he made the process very enlightening and relatively enjoyable. Very professional, very knowledgeable, and best of all, very good about communicating with us in a timely manner. He gave us tons of information and seemed very excited to do so. The 2 guys that came to do the installation were also professional, clean cut, and nice....one of them was Andrew's partner Rodney, so the people that do quotes also do the actual work. The installation took about 1 and a half days, so they took the time to make sure they got everything right (most people we talked to would try to slap everything together within 1 day). So far we have had the new system for 2 weeks and it is all working well. We are confident that we made the right decision in going with Apple Comfort and in getting the equipment we got.
Description of Work: We got a new heat pump and oil furnace in our house. They sold us the equipment and installed it.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$10,000
Frank L.
02/2014
1.0
heating & air conditioning/hvac
+ -1 more
Once the heater failed again, I called Apple Comfort back this past Monday, February 24, and they sent a tech out that evening. Not only did he charge me another $99.00 diagnostic fee, but wanted to charge an additional $164.00 to install a new igniter. I told him to leave at that point. This work is supposed to be guaranteed, so the second diagnostic charge is ridiculous and unacceptable. Also, the first diagnosis was not entirely correct- if they had checked the igniter first they may have seen that it was bad or about to go bad. This is about a 25-30 dollar part and labor takes only about 15 minutes, which my cousin, who works for Accutech Mechanical, proved by installing a new igniter last evening. So far, the heater is working fine now, and all my future heating needs will go to Accutech. Since this all started, I've been quoted prices of 350-400.00 for the furnace board and installation by three different contractors. I feel like I was taken advantage of and overcharged by at least 300.00. In my eyes, as well as the eyes of many I've discussed this with, the second call should have been included in the guarantee and the issue corrected without further charges. If they diagnosed the control board as the issue and that didn't fully fix the problem, then the diagnosis was not correct, at least not completely. I understand that I have an old (Bryant) heater but that doesn't change the fact that this place is just way over priced and, to be honest, one of the techs was somewhat rude when I called him on the pricing and the fact that the igniter should have been replaced initially, which would have saved me almost $600.00. The whole experience just left me with a bad feeling. I would not call Apple Comfort/One Hour again.
Description of Work: Our heater was not blowing hot air, so I called a few contractors who couldn't make it out that same day. I found Apple/One Hour online and called them, and they were able to get someone there that day, Wednesday, February 19, 2014. The technician diagnosed the issue as the furnace control board needing to be replaced. He did not have the part with him, but said someone would be out around the same time next day, which he was. The board was replaced and it cost me 755.00 plus a 99.00 diagnostic fee. The heater worked for about three days, then failed again. See below for more details.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$953
Response from Apple Comfort's One Hour Heating & Air
[member name removed] called for service and we responded; after thoroughly checking the unit, including igniter, the control board was recommended to be replaced. He authorized the repair and the amount at that time. We followed up the day after and installed a new board, had to pull blocked air filter. The subsequent call was diagnosed as a bad igniter, which was the correct diagnosis, but installed by others. [member name removed] was refunded the second diagnostic fee and was very complimentary of our technicians.
Jason W.
02/2014
1.0
heating & air conditioning/hvac
+ -1 more
We chose to work with Apple Comfort to replace our HVAC unit in 2012. The installation was a disaster, the technicians didn't wire the thermostat correctly, they had to come out numerous times until they got it wired right -- including once after midnight because the heat was running in July when it was supposed to be AC. I do give them props for standing by their work and coming back out to rectify the situation but I feel they should get these things right the first time. After the initial install, we used them for annual maintenance (once or twice a year cleaning). The last contact we had was calling for annual maintenance in November 2013, my wife called to schedule the appointment and got a price of $300 for cleaning. When she told me the price, we decided to cancel because the going rate for cleaning for a 2 year old unit was less than $100. She called back and spoke with the owner, he said they could do a "lower quality" cleaning for less money. When my wife asked him what the difference between the higher priced service and lower was, he couldn't answer -- saying only "you have to talk to one of my techs". She pressed him for answers and he laughed at her. We canceled the appointment and went with Doylestown Air which is a VERY respectable company who doesn't laugh at their customers and their service was priced right. We're very pleased with Doylestown Air.
Description of Work: Installed HVAC, annual maintenance
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$8,500
Cheryl C.
10/2013
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
The air conditioner did not work when we got the 85+ weather in September. The blower needed to be cleaned and fixed the problem. We have been using Apple Comfort since our original electric HVAC system died in 2007. They were 1 of 3 quotes and were Trane dealers, the other two were not. Based on the systems from the other two I talked to, 1 never came back with a quote and the other was slightly cheaper. But the warranties on the Trane were better than the other systems offered by the other two service companies. We also had at the time a whole house air cleaner added to the HVAC at the same time. We have been extremely happy with Apple Comfort. They are a little pricer than the competition, but with the passport program we receive free and quot;tune-upsand quot;. Because they are part of One-Hour now, the prices are also set for all their services. We also used them to install our water heater because they use quality equipment and took the old tank with them.
Description of Work: Cleaned blower assembly and added coolant to outside unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$639
Juan B.
03/2013
3.0
heating & air conditioning/hvac
+ -1 more
I would not use them again. They did not just treat me very good. They were just all about how much money they can get for every little thing and they did not seem to offer anything except like the bare minimum.
Description of Work: I used Apple Comfort's One Hour Heating & Air for the annual maintenance of my boiler system.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Debra G.
02/2013
3.0
heating & air conditioning/hvac
+ -1 more
Good
Description of Work: Apple Comfort 's One Hour Heating Service responded to our request right away. They were able to diagnose the problem accurately. But, Apple Comfort suggested that I reach out to our builder because the heating unit is less than two years old. And, after the builder confirmed what Apple Comfort's had diagnosed. Our builder decided that they could replace the part for the unit for half of what Apple Comfort had quoted. All in all, Apple Comfort's pricing is a bit more expensive than their competitors. Other than that, service and knowledge is great! Will recommend but we will mention the higher pricing.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99.99
Response from Apple Comfort's One Hour Heating & Air
As the customer noted we came out and performed a diagnosis on her system, presented our findings and the price to repair the system before doing any work, which is our policy. Had we installed the system, our 10 year warranty would have covered the part but since we had not, we quoted her the cost for the repair out of our Straight Forward pricing guide. After learning the system was only two years old we advised the customer to call the builder because we believed the system might have been under warranty and the repair covered saving the customer the cost for the part and labor. We are pleased to hear that the customers system was fixed although we are a bit surprised the part was not covered under warranty since the system was only two years old. We take great pride in doing what's best for a customer and as the customers statement indicates we did exactly that.
Chris B.
02/2013
3.0
heating & air conditioning/hvac
+ -1 more
We were experiencing a strong exhaust smell throughout the house after another company performed annual maintenance on our furnace. Decided to call a contractor we found on Angie's list. The response was excellent and the price was fair. However, the quality of their work was not what I expected. Although the technician was polite and informative, he left dirty fingerprints all over our basement door. In addition, I wasn't happy with the way he attempted to seal any leaks in the flue and furnace. He basically used high temperature duct tape which fell off within a couple of days. Instead joints should have been filled with a high temperature caulk, which I did myself the following weekend.
Description of Work: Repaired burner on our oil fired furnace. Replaced nozzle and adjusted burner settings to original specs. Sealed any leaks in the flue and furnace.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$263
Yvonne C.
10/2012
5.0
heating & air conditioning/hvac
+ -1 more
The service was superb. They were very efficient, clean and neat, and they picked up and cleaned up after themselves. You could not even tell they were there and the owner of the company came to inspect the work as well. As a female, often times when hiring contractors some contractors would rather talk to my husband. The salesman did such a great job and was so respectful that is why we chose their service.
Description of Work: They installed central air.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,500
Joseph L.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
See above.. they scheduled promptly, arrived on time, reviewed the company and services in detail, took the time to explain their review of our system.
Description of Work: Apple provide a Heating & AC system seasonal inspection and efficiency audit. They resolved a home heating distribution question/issue. We were pleased with their service, quality, and professionalism and joined their Comfort Club service and maintenance program.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Valerie H.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
Oil heater was not working. They replaced a pressure valve, but the heater only ran for about four more days before quitting. Apple came out several times and had difficulty diagnosing the problem. All in all, they did a good job trying to figure out the problem over a period of at least two weeks. I spent about $550 for the pressure valve and several diagnostic visits. I would recommend this company for the care they took in placing me at the top of the list each day I was without heat and their tenacity in trying to fix the problem. Very polite, good service!
Description of Work: Oil heater was not working. They replaced a pressure valve, but the heater only ran for about four more days before quitting. Apple came out several times and had difficulty diagnosing the problem. All in all, they did a good job trying to figure out the problem over a period of at least two weeks. I spent about $550 for the pressure valve and several diagnostic visits. I would recommend this company for the care they took in placing me at the top of the list each day I was without heat and their tenacity in trying to fix the problem. Very polite, good service!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
GUNTHER R.
02/2012
5.0
heating & air conditioning/hvac, wells
+ 0 more
From proposals to completion, everything as promised. Great company to work with.
Description of Work: Replacement & Installation of 2 new Heat Pumps for apartment building.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Nicholas M.
02/2012
3.0
heating & air conditioning/hvac
+ -1 more
Salesman came out and looked at job said he would give send me a quote in a day or two. Three days went by and I did not receive a written quote (or email) had to call to get a verbal price which was considerably higher that two other quotes I received.
Description of Work: None, just wanted an estimate for installing a new boiler and hot water heater.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
3.0
Linda J.
12/2011
5.0
heating & air conditioning/hvac
+ -1 more
After receiving three additional quotes from other companies, the price from Apple was the highest. My decision was to go with the least expensive quote. My decision was based on price. Apple offers excellent customer service. I would go to them again for other work I might need, and I would recommend them to others.
Description of Work: I made contact on a Friday night, and the Apple consultant called me on Saturday. We met on Monday. Great customer service! I had two visits with the consultant from Apple, Mr. Joe Fay. Mr. Fay spent all the time necessary on the initial consult to explain the whole concept to me, and to also explain all of the details of the products that his company uses. He was extremely thorough, which I really appreciated! Before he left my home on Monday, Mr. Fay had already made an appointment with me in two days to visit again and explain his quote. He was back again on Wednesday and he again spent much time explaining his quote, point by point, and answering my questions. Mr. Fay did a fabulous job presenting his product and representing his company.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael D.
07/2011
4.0
heating & air conditioning/hvac
+ -1 more
I spent about $10000 for their services. They had a good product. They were on time, accurate and easy to deal with.
Description of Work: Apple Comfort Services Inc. installed a new HVAC system for me in April.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Patricia S.
06/2011
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
We had an oil furnace that just wasn't doing its job. We called Apple and two other contractors. Apple's presentation showed more thought and planning than the other two. They offered us four solutions for HVAC systems, along with long range plans for future work, should we choose to do something else (we have an enclosed porch that has no heat. Apple offered a simple solution for both heat and air conditioning if we choose to do so in the future). After considering all the options, we selected Apple for their price and their attitude. Andrew was extremely helpful, answering all our questions and concerns. He responded to every phone call with detailed explanations. We went forward on May 23rd with demolition of all the cast iron radiators, pipes, oil tank and old furnace. Rodney, Chris and Matt got it all out of the house in three days (an amazing job considering the house is 3500 sq ft and three stories tall!). They laid down carpeting, plastic and cardboard to protect the floors and walls. They cleaned each day after they were completed, and they weren't even that noisy in the job. The ducts went in without incident. Rodney worked very h****** figuring out how to make the ducts as indistinguishable as possible. The furnace was in and fired up on time. The A/C was working and we enjoyed a cool night of sleep for the first time during the heat wave in May. They made suggestions during the installation, kept to the schedule, came back to address a small issue of wiring (one of the GSI outlets kept firing off. It turned out to be something else unrelated to the furnace installation.) Apple did no damage of any kind to the property, made changes to the existing structure with as little impact as necessary to do the installation properly and left the house cleaner than when they arrived. They even made some changes to the system that improved performance without adding to the bottom line. My end result is a clean, modern and highly efficient furnace that was installed in 10 days, was under the estimates of their competitors without having to give up any quality and worked perfectly the first time it was fired up. We are very happy with the work, with the Apple team and highly recommend them for heating, air conditioning and evaluation of your current system.
Description of Work: Apple removed a 90 year old system, that was originally coal fired steam. It was converted to a water system, fired by oil. Updating the system required removal of 25 cast iron radiators from three floors of a 3500 sq ft house. They removed all cast iron piping in the basement related to the heating system (over 100 linear feet of 6 inch diameter cast iron pipes). They removed the outdoor oil tank and the boiler. They installed duct work below the floor of the first floor, cutting vents into the floors. Heat for the second floor was done by bringing risers up into the first floor living and dining rooms, placing the ducts in the corners the rooms. The return for the second floor came up through the coat closet in the front hallway. Heat for the second floor back rooms was brought up in the old laundry chute. The new furnace was placed where the old boiler had stood, and venting was brought out a basement window to the side of the house, bypassing the chimney all together. The AC unit was placed out behind the garage in an out of the way location. All exposed duct work was later enclosed by a carpenter, and painted to look as if it was part of the original architecture of the home. It blends in perfectly, with no one noticing it unless we point it out to them. A perfect solution, to help bring an old home into the modern era!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$21,000
Robert S.
10/2010
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
Apple Comfort installed my HVAC several years ago, and have maintained it yearly since. I have had a couple of renovations since, and they have cleaned the ducts and made minor repairs. Have had several of their technicians work here and always found them professional and respectful of the property. I wouldn't hesitate to recommend them.
Description of Work: HVAC maintenance, repair, and installation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$124
Marcus H.
08/2010
5.0
heating & air conditioning/hvac
+ -1 more
Good
Description of Work: Fixed AC
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Randi & Tom A.
04/2010
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
This couldn't have been better. They actually gave us more than we bargained for. On their own, they decided the Rinnai R75 model would be a better fit than the R50 we contracted for, and did not charge additional for this upgrade. They also resolved an unforeseen condensate drainage problem by adding a floor pump to the system, again at no additional cost. They replaced the simple but perfectly functioning thermostat with a new programmable unit. I don't recall seeing that on the contract but again, no additional charge. The price for all this was very good, AND, they offer an internet coupon discount which was deducted from the final cost. We could not have been more pleased. We would definitely recommend Apple Comfort to anyone and use them again.
Description of Work: Replaced the 23 yr old A/C compressor and coil with a new energy efficient Amana setup. Replaced an aging 40 gallon gas hot water heater with a new Rinnai, tankless water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,350
SANDRA M.
09/2006
5.0
heating & air conditioning/hvac
+ -1 more
The central a/c in my home was over 20 years old. I also wanted to remove the air handler from a bedroom closet and relocate it to a less obtrusive place. Talked to other companies and was told that the units I needed were too large to be put anywhere but the closet. Joe, from Apple Comfort, came out and took more measurements than anyone else. He looked at several areas to relocate the air-handler. His final recommendation was that I did not need as large a unit as previously recommended due to the size of the house. He also found a place to relocate the handler, getting it out of the bedroom closet. Apple Comfort began and completed the job as promised and on budget. During their work, they put the compressor in the wrong spot. When the error was pointed out, they corrected it immediately.
Description of Work: Apple Comfort replaced the compressor and air handler. They also relocated the air handler.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Wells and Pumps,
Water Heaters,
Air Duct Cleaning,
Energy Efficiency Auditing,
Mold Testing & Remediation
FAQ
Apple Comfort's One Hour Heating & Air is currently rated 4.2 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Apple Comfort's One Hour Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Apple Comfort's One Hour Heating & Air offers free project estimates.
Yes, Apple Comfort's One Hour Heating & Air offers eco-friendly accreditations.
No, Apple Comfort's One Hour Heating & Air does not offer a senior discount.
Yes, Apple Comfort's One Hour Heating & Air offers emergency services.
Yes, Apple Comfort's One Hour Heating & Air offers warranties.
Apple Comfort's One Hour Heating & Air offers the following services: Residential, heating & air conditioning, installation, service, maintenance, indoor air quality management, ultraviolet air treatment systems, heat pumps, air conditioners and ductless air conditioners, boilers, furnaces and duct cleaning
We are not an energy provider, but we can recommend some reputable company's within your area.