Bear Service LLC

They did a good job.

Excellent workmanship

FAST, HONEST

They were terrible from the start. Came out over three times and had me order parts that did not fix my refrigerator and I still have not received a refund. Its been over 2 months and I was told the refund was approved but still nothing. They fixed nothing with my fridge. Would never use them again.

called late in the day to find someone to look at my refrigerator. They sent someone out the next morning. Great service!

Major reason I called them was to replace the water filter in my refrigerator. The technician arrived with no filter! He ordered one and it is been more than 10 days and I still do not have it!

They were on time answered my questions and completed the job quickly.

Jim came out and did a walk-thru for the job of hanging drywall in our basement. We accepted their quote and set an install date for the 12th of April. On Wednesday the 7th, I received a call from Jim saying he had injured himself on a job and could we push the install date back an extra week till the 19th. I canceled my electrician finish install for the 19th and rescheduled with Bear for that date. Well, the 19th came and I waited till 12 pm before calling to see when they were arriving to start the job. You can guess where this is going by now. No one came, and no one answered the phone. I left messages on Jims cell phone and several messages on every phone number I could find for the Company. Got no response or return email from anyone. I even went as far as going to 3 addresses listed for office locations and none are valid offices locations. One address is a UPS Store. I did receive a call from the owner, James McFarlane Jr, the following day and was told he would return my deposit by the end of the week, but as you might have figured out again, that has not happened. I even called the office number again, but as usual, no answer so I left a message stating I was going the legal route. Please, I read all the reviews, they were referred, by more than one person, but please do not allow them to do any sort of work for you. The sad part, is I have not even gotten an apology from them. Nothing. I have informed the District Attorney, Local Police, and my Bank and am moving forward to get my deposit back.

disappointed Bear Services provider mounted 2 flat-screen TV's neither of which are centered, they said they would return to redo the job, after several calls, messages left, no one has reached out to me to reschedule. Very disappointed with Bear Services, and the lack of attention to details.

Super fast and high quality work. Great value for the money. Will be hiring again!

Bear was excellent! Contacted me right away and gave me an appt. Then they texted me with a pic of the tech and also his exact location when he was on his way over. Was very polite, fixed the problem right away and only charged me $99. It was a broken oven, and he told me to cook something in it soon and let them know if there was any problem. I actually created the problem myself accidentally. So they came back and told me what I did, I had put a sheet down in the oven that should have been on a rack but was blocking a vent. So he had already fixed it the first time and he didn't even charge me for the second visit even though I did it myself. I would highly recommend Bear they are very efficient and responsive!

Jim and team did a great job. The work is neat. We like the end product.

Nothing

Very respectful and professional.

James MCFarlarne was very professional, has integrity, and great intentions on helping people

Great job!

Great communication and service. Top notch.

They could have provided more info on phone as to costs of repair ($1,000 for a compressor, $400 - $500 for freon recharge)

The tech diagnosed the problem quickly and fixed it promptly. Great job!

Everything went smoothly...the repair was successful...James McFarlane was a competent professional..............

Seemed prompt efficient and honest

No comments.

The tech analyzed the problems & fixed them promptly. Impressive!