Dennis from Norbill came promptly as scheduled and tested the pump and the alarm. He was honest and indicated that pump was working fine and no replacement was required. He did provide me with an estimate for replacement, should the need arise that is $500 less than the original vendor, I will be using Norbill moving forward and will refer them to all my neighbors.
Description of Work: I called Norbill to get a second opinion regarding the need to replace a septic pump. At pumping with a previous provider, I was told I had an old and crappy pump that was on its lat legs and needed to be replaced urgently. Having a home warranty, I got some runaround from the initial vendor and stated to get skeptical and decided on a second opinion. I called Norbill for the second opinion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David K.
09/2014
1.0
excavators, septic tank
+ 0 more
This could not have turned out worse. I have lived in my house for 15 years and have worked with dozens of contractors during that time. I have NEVER refused to pay a contractor until these people ruined my front yard and then disappeared. I refused to pay so they took me to court and blatantly lied to the judge about almost everything that occurred. This included denying that we had multiple conversations about the job that I had well documented (notes with dates, times, names and what was discussed/agreed to). The judge had no option other than to split the bill down the middle and compromise. In my opinion, this company is owned and run by a group of unprofessional, unethical people who need money so badly they have to lie to get it.
Description of Work: They dug up my yard, made a huge mess (much bigger than necessary), gave me an estimate for repairs, then never came back. After 8 weeks of getting the run-around, I had to find/hire someone else to pick up where they left off. Then they sent me a bill for the work they had "completed".
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,500
Shannon L.
07/2014
5.0
septic tank
+ -1 more
This is a great company. They were very friendly over the phone, arrived right when they said they would, and immediately got to work. They had done work for the previous owners and so were already familiar with the property, and were able to pull their truck right to where it should be without asking for direction. They got the pump started and one kept an eye on it while the other took the time to answer my questions and talk a bit. They were done within fifteen minutes and away they went. I was happy with the service and will definitely use them when it's time to pump out the tank again.
Description of Work: Pumped out septic tank and did a quick inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Edward E.
05/2013
5.0
septic tank
+ -1 more
They are excellent and we have used them for many years. Considering them for inspection services too.
Description of Work: Septic pump down
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Peter M.
07/2012
5.0
septic tank
+ -1 more
We are very pleased with the work that they have done. They are timely when I have called for their assistance here to make an appointment. They have always been ready to serve and they have a phone system where on a regular basis they will call back in a year. Their price is reasonable. I would absolutely use them again in the future.
Description of Work: We used Norbill Disposal Service for septic tanks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Michael B.
02/2011
5.0
septic tank
+ -1 more
They are great. They are very punctual and professional. Their trucks are always painted nicely and they are spotless. They are always very clean. They really do a good job. I would recommend them for the way they handle things. They are not typical to this industry. Their equipment is clean and their workers are clean. They come and handle the unpleasant subject very well. They are very friendly and recognize us well. I will not consider using anybody else. We have used them for 15 years.
Description of Work: We use Norbill Disposal Service once in every two years to clean our septic system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
02/2004
5.0
septic tank
+ -1 more
WE USE THIS COMPANY EVERY YEAR TO CLEAN OUR SEPTIC TANK. THEY ARE PUNCTUAL AND COURTEOUS AND THEY DO A THOROUGH JOB.
Description of Work: THE CREW FROM NORBILL'S PUMPED OUT THE SEPTIC TANK AND CHECKED THAT THERE WERE NO CLOGS IN THE PIPE LEADING TO THE TANK.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Septic Systems,
Excavating
FAQ
NORBILL DISPOSAL SERVICE is currently rated 4.4 overall out of 5.
No, NORBILL DISPOSAL SERVICE does not offer free project estimates.
No, NORBILL DISPOSAL SERVICE does not offer eco-friendly accreditations.
No, NORBILL DISPOSAL SERVICE does not offer a senior discount.
No, NORBILL DISPOSAL SERVICE does not offer emergency services.
No, NORBILL DISPOSAL SERVICE does not offer warranties.
NORBILL DISPOSAL SERVICE offers the following services: SEPTIC TANK PUMPING.