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Merman Swimming Pool Services, LLC

Pool and Spa Service

About us

We are a small full-service pool company serving Bucks and Montgomery Counties, PA. We provide the highest level of customer service. Once you are a Mer-Man customer, you have 24/7 support from our staff.

Business highlights

10 years of trusted experience
Emergency Services Offered

Services we offer

Pool Openings & Closings, Weekly cleanings and maintenance, heater troubleshooting, pump and filter repairs, plumbing and electrical repairs, safety covers, liner replacements, tile repair, pool inspections, acid washes, joint caulking, tile & coping replacement, new plaster, light replacements, concrete repair, heater installations, salt water conversions, automation systems and leak detection. Not sure if we do it: Contact us!

Services we don't offer

new construction or installation of new pools

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.4
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 1-9 of 9 reviews

Karen D.
01/2021
5.0
pool cleaners
  + -1 more
Exceptional service and response to trouble. Would recommend this company to anyone. They show up when expected. Are courteous and knowledgeable. And reasonable. I've had various pool companies in the area and this one is the very best.
Description of Work: Pool opening, cleaning, closing and winter draining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

David S.
10/2020
5.0
pool cleaners
  + -1 more
I have used Merman for about 4 years now. The customer service is amazing they get back to you quickly. I have Merman open/close and maintain my pool weekly. I have also had them update my equipment to salt water and a new pump that is more energy efficiant. Would highly recommend
Description of Work: Pool opening/closing and weekly maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason R.
03/2019
5.0
pool cleaners
  + -1 more
Merman Pool Service is amazing. I have used Bill and his team for several years. They are incredibly responsive to service requests and provide attention to detail in everything they do. As a first time pool owner (bought a house with an old pool and dated equipment), I had no idea how to operate it. Bill had serviced the pool with the prior owner and answered a ton of questions for me prior to even signing up for a service contract. Last summer Bill replaced the electrical panel as well as set up wireless/remote monitoring last year and it has been great.
Description of Work: Pool service - opening/closing/cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KAREN D.
02/2019
5.0
pool cleaners
  + -1 more
Saw their name on their truck and called them. They were prompt in replying, gave me an exact estimate and came quickly. When they came, the employees were friendly (even when the dog jumped up!), knowledgeable and willing to explain to me what they were doing. Highly recommend this company. Very satisfied.
Description of Work: Had a leaky pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Irene L.
07/2018
1.0
pool cleaners
  + -1 more
When Bill the owner of the company opened the pool for me this year he did not install some parts and even did not let me know. When my husband discovered this I emmidiately contacted Bill and got the respond that he forgot to let me know and even though he got money paid in full My husband should finish that job. This is the 3rd year of the raw when every time something happened during their services. Considering the fact that 5 years ago when the company just opened the service was excellent, the last 3 years we tried to deal with constant problems and did not make a big deal out of it until this year. Money was paid, the customer service not exist any longer and no one came back to finish the job. I strongly recommend to find another company
Description of Work: Pool opening

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Response from Merman Swimming Pool Services, LLC
We apologize for the miscommunication . In your pool deck, there are 18" paver tubes that hold the cover on. Four of them were stuck and would not go down. As a safety concern, we pulled the tubes. Someone can either trip or slice their foot. You contacted us over that weekend about your concern and we explained what parts were needed. We had you scheduled for Tuesday to replace all four tubes. When we contacted you Monday to set up a time, you stated you purchased new paver tubes on your own and no longer needed a service call. We are not sure of the other ratings, we showed up on the scheduled day and time. Homeowner was present and spoke to the technician directly, check was written at the time of service.

Patti J.
07/2018
4.0
pool cleaners
  + -1 more
quick response, .courteous
Description of Work: a couple tiles fell off, small job

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Merman Swimming Pool Services, LLC
Wish we could have done better on the price. However, tile repair takes time. We need to drain the water level, grind down old thin set and reset old tile, wait, then grout, then sponge 3x. Glad we were able to help [Member Name Removed]! Thank you for the business and let us know if you need anything else.

jim W.
07/2017
5.0
pool cleaners
  + -1 more
Great - one of only a few contacted who responded and did so quickly - good price and quick service - professionally handled
Description of Work: new pool pump and lights installed as well as timer replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Khristian H.
06/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: We have hired Merman for the season, they are fantastic, best ever!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig S.
05/2016
5.0
pool cleaners
  + -1 more
Really responsive, usually responds by text within the hour. They are always here when they say they will be and they do their job and are on their way, no messing around. Prices are pretty fair and a variety of payment options. Really happy with Merman and would recommend them without reservation
Description of Work: Pool cleaning, maintenance and opening and closing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    Doylestown - PA, Doylestown, PA 18902

    http://www.mermanpoolservices.com

    Service hours

    Sunday:
    8:00 AM - 9:00 PM
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    8:00 AM - 9:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    114808
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Merman Swimming Pool Services, LLC is currently rated 4.4 overall out of 5.

    Sunday: 8:00 AM - 9:00 PM

    Monday: 8:00 AM - 9:00 PM

    Tuesday: 8:00 AM - 9:00 PM

    Wednesday: 8:00 AM - 9:00 PM

    Thursday: 8:00 AM - 9:00 PM

    Friday: 8:00 AM - 9:00 PM

    Saturday: 8:00 AM - 9:00 PM

    Merman Swimming Pool Services, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Merman Swimming Pool Services, LLC offers free project estimates.
    No, Merman Swimming Pool Services, LLC does not offer eco-friendly accreditations.
    No, Merman Swimming Pool Services, LLC does not offer a senior discount.
    Yes, Merman Swimming Pool Services, LLC offers emergency services.
    Yes, Merman Swimming Pool Services, LLC offers warranties.
    Merman Swimming Pool Services, LLC offers the following services: Pool Openings & Closings, Weekly cleanings and maintenance, heater troubleshooting, pump and filter repairs, plumbing and electrical repairs, safety covers, liner replacements, tile repair, pool inspections, acid washes, joint caulking, tile & coping replacement, new plaster, light replacements, concrete repair, heater installations, salt water conversions, automation systems and leak detection. Not sure if we do it: Contact us!
    new construction or installation of new pools

    Contact information

    Doylestown - PA, Doylestown, PA 18902

    http://www.mermanpoolservices.com

    Service hours

    Sunday:
    8:00 AM - 9:00 PM
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    8:00 AM - 9:00 PM