John M Toth Inc

unknown

Good pticr. Showed up pn time. Np upcharges or chanhr on vonttsct

Started two weeks late on May 16th instead of May 2. Mr. Ball the owner called and said he would start on the 9th but that date passed without a call so I had to call him. He made some excuses and he said he would be ready to start on the 16th. One worker, his son showed up and got the job started. He was very enthusiastic. Another worker came for most of the time through June 15th when they finished. The job took much longer than I was led to believe. Except for Memorial Day they came every day during this period. They worked on the guest bathroom for 13 days. The master bedroom bathroom took them about 7 days and they seemed to be in a rush to complete the job after a visit from Mr. Ball soon before they completed the job. As slow as they were most of the time it seemed they really picked up the pace the last few days I suspect they were encouraged to complete the job. After their departure I had some problems with faucet leaks and some poor work in both bathroom with the tiles, grout and caulking . I called his work number and cell phone without success. Also called the cell phone of his son who performed the work. Sent messages to Mr. Ball's email which he had responded to prior to beginning the work. Despite repeated attempts I did not hear from Mr. Ball until September 13th. In the meantime while I was trying to get a response, I had another contractor come in and give me an estimate of the problems which I submitted to my credit card company. They agreed to put a hold on the payments for $5000. I think that is what finally encouraged him to respond. About September 19th his son and another person spent the entire day making repairs which at the very best could be called satisfactory. He claims he was ill during this period but where were his sons who are featured on his website as part of his team. Was everybody sick?