About us
Business highlights
88 years of trusted experience
Services we offer
Amenities
Warranties
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Reviews
4.120 Reviews
Showing 1-20 of 20 reviews
Steven B.
12/2023
appliance sales
 + -1 moreGreat experience. They were able to help us a get the appliances quickly. I would definitely use a gain.
Description of Work: Purchased and installed new washer and dryer
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Yes, I recommend this pro
$2,000
Dean T.
12/2023
appliance sales
 + -1 moreWhat a wonderful experience with BV! We could be happier with the service we received from Dave! The best in the business. We purchased a speed queen washer and dryer and love them so far. They are life changing for our family. This is our second time using BV and have been blown away each time!
Description of Work: Installation
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Yes, I recommend this pro
malory M.
10/2023
appliance sales
 + -1 moreWe love Vandegrift’s for our appliances! We have had our dishwasher, microwave, and washer and dryer installed and each experience was seamless. They also took away our old appliances and left things clean and neat. Each person we have dealt with has been helpful and knowledgeable.
Description of Work: New washer and dryer.
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Yes, I recommend this pro
$2,500
Susan L.
10/2023
appliance sales
 + -1 moreThis dishwasher was our second purchase with BW (other was a W/D earlier in 2023). The salesman, Dave, was straightforward and listened to our needs before making a couple of recommendations. Installation was professional, technician arrived on time and made sure everything functioned properly. We would purchase again here - prices are competitive to big box stores and supporting a small business is a plus.
Description of Work: Remove old and install new dishwasher
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Yes, I recommend this pro
$1,000
Eileen E.
10/2023
appliance sales
 + -1 moreOur first dishwasher that was delivered, had to be returned because of the height of the flooring prohibiting installation. A second dishwasher, which was an ADA model fit. It was a difficult removal and installation, but everything worked out.
Description of Work: Removal of dishwasher and installation of new model
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Yes, I recommend this pro
$1,626
Seth F.
01/2023
appliance sales
 + -1 moreThe owner Lindsay told me she would call her attorney if we left a bad review. Her intimation did not work. This was our third and FINAL purchase. We bought a dishwasher and paid BV to install it. The installer partly installed it, but he did not have all the parts, and he told us he would be back in a few days...he never came back or called until we had the machine removed from our home. The dishwasher would not dry, and they stopped working altogether. BV was no help, and we did call the manufacturer and were able to get a refund only because the manufacturer stepped in . BV still charged us for an install they never completed and refused to refund it, and the dishwasher was removed for being a lemon. It was about $290. I even offered to split it and was told NO...total rip-off for charging us for something that was NEVER completed We try to buy mom & pop but this kind of purchase you are better at big box stores. Thank you, Lowes, for saving the day Thanks to the manufacturer for stepping in when BV ignored us PS, always use a credit card here. We made the mistake of using a check.
Description of Work: New dishwasher & installation
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$1,500
Linda K.
07/2017
appliance sales
 + -1 moreWe were cheated. what we got was the owner trying to sell us a used floor model at full price and when we had them install our downdraft and the installer took many trips and many days to complete what should have taken him a day. we complained and then didn't hear back. No bill was sent and then months later they are trying to take us to court for an inflated cost on install and extra for the papers served.
Description of Work: We hired Bill Vandergrift because we thought we would get professional and personal service. We had them install a stove and downdraft.
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$6,500
Charlie C.
06/2015
appliance repair
 + -1 moreunknown
Description of Work: We had a glass cooktop replaced. Price was very competitive and included installation. Only 2 business days between my call and when the appliance was installed. Service man called ahead, arrived on time, performed an excellent installation and showed us how to operate the appliance. All done very professionally.
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Yes, I recommend this pro
$1,300
Samantha B.
01/2015
appliance repair, appliance sales
 + 0 moreI have purchased new appliances (dishwasher, refrigerator) and had old appliances (washer, dryer, refrigerator) repaired by Bill Vandergrift on several occasions over the last 5 or so years. Whether it's Daryl, the salesman, the installers, the servicemen, orthe schedulers, everyone there has been professional, courteous, responsive, and honest, and the prices reasonable. I am stunned, quite frankly, by the negative reviews because I have never had anything but a positive experience here. This morning I explained that I was desperate, that my washing machine had broken down while I was having a lot of other things going on (car trouble, for example) and someone was here to fix the washer within the hour. It's a very old Maytag Washer and, a couple of belts (and one removed child sock later), it's back to working much better than before.
Description of Work: Repaired my old Maytag washing machine.
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Yes, I recommend this pro
$170
Thomas A B.
08/2014
appliance repair
 + -1 moreunknown
Description of Work: Bought Viking stove and microwave and Meile Dishwasher. No problem with the installation of the dishwasher. Stove and microwave have had several problems. Microwave start button had to be replaced (orig. button stopped working); new control panel and unit had to be replaced; after taking out the old stove there left a bare spot which they put up a stick-on piece of |plastic which does not stay on because of the heat from the stove. Just this month the light to the microwave clock had to be replaced but we did not go through this company to have it replaced. Also when they were bringing in the stove they hit an antique dest and chipped the wood. They were going to give us $95 to have it repaired which we did and then deducted $50 from the service for putting the strip underneath the cabinet and we ended up paying $47.70. The whole experience was very frustrating!
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Lawrence W.
06/2014
appliance repair
 + -1 moreJust fine, no problems
Description of Work: Deliver, install washer/dryer plus vents and electric and hose connect
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Yes, I recommend this pro
$1,750
howard H.
11/2013
appliance sales
 + -1 moreEveryone that I dealt with was extremely helpful and knowledgeable. They are a smaller company not a box store or giant chain. So you receive personal attention and excellent service. I have also used their service department for a repair issue, had a very good experience. Quick response and service call and issue was resolved.
Description of Work: I purchased a new washer and dryer recently. A couple years back I purchased a refrigerator. I visited the store and showroom, also called with follow up questions and arranged for delivery.
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Yes, I recommend this pro
$2,000
Cindy B.
08/2013
appliance repair
 + -1 moreWhen I call the office and leave messages for Bill Vandergrifts she actaully answers the E-mails that I sent to him. To date I haven't spoke to him at all. The appliances are Fridgerdaire and I didn't get the extended warranty on them so the company won't even talk to me. They are only about 2 years old now. The first call was made while under warranty and it wasn't fixed. I am so tired of this and am thinking of calling another vendor to repair before they break even more. Please if you can offer any help with this I would appreicatie it. thanks Cynthia L. Bareis 1536 Brook Lane Jamison PA 18929 267-421-9813 Cell
Description of Work: I ordered a oven, micorwave, dishwasher and Fridge, Freezer about two years ago, the Fridge/Freezer cracked on the inside and the oven was broken right after I got it, it is digital to date they repaired it one time and I called and asked them to repair it because it didn't work. I have the E-mails from them as well telling me that they were looking into it. I never heard back, at that time they put caulking on the cracks of the fridge, and looked at the stove and were getting prices for the repair. At this point the microwave is cracked by the handle. I live with my daughter and we aren't that h appliances. They are self destructing. I called again today and was told my contact Lyndsey was in the office, after they heard that it was me all of a sudden now she is out of the office. I left a message she hasn't called back in mont
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$4,000
Response from Bill Vandegrift Inc
Margaret W.
02/2013
appliance repair, appliance sales
 + 0 moreWe chose Bill Vandergrift because we wanted good service for all of our new appliances. We had 2 major problems with the appliances they sold us and they could not fix either one. In our opinion you should purely shop for price when buying appliances. Because the service you get from a premium distributor like Bill Vandergrift is no better the home warehouses.
Description of Work: Three years ago we built a new house. We bought all new high end appliances from Bill Vandergrift. (Sub Zero, Kitchen Aid, Bosh, Scottsman). From day one the Bosh Nexxt 500 Plus clothes washer had problems. It would shake violently and stop spinning and leave the load soaking wet. This would happen with large or small loads. Since the machine was new the Vandergift tech came out and said the problem was the wood floor. We moved the machine to a concrete floor and it had the same problem. Bill Vabdergrift was unable or unwilling to help and said we should contact Bosch. We did contact Bosh and they were also no help. With in 3 years the Scottsman ice maker (still under warranty) stopped working. I disconnected it and brought it to Bill Vandergrift to be repaired in November. It took a month for them to tell me that the compressor had rusted out and the machine was a total loss. I reminded them that it was under warranty. Weeks later the got back to me and said the parts are under warranty but the cost to repair it would be $1,200 in labor alone. A new machine costs $1500. We were charged $35 evaluate the totaled machine.
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$35
Response from Bill Vandegrift Inc
lara B.
02/2013
appliance repair
 + -1 moreIt went great. They are a great company to use.
Description of Work: I had Bill vandegrift's company come out and install all my appliances. We had a couple issues of scratched appliances and a warranty issue. They were professional and took care of the problems immediately. I would recommend them to anyone. Also Lindsay was excellent to deal with. I can't say enough nice things about her and how she went the extra mile to help me with a warranty problem. It is hard to find such nice great responsive people. I appreciated it.
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Yes, I recommend this pro
Response from Bill Vandegrift Inc
Gary G.
10/2011
appliance repair, appliance sales
 + 0 moreThey were responsive, professional and fixed the problem the first time. Recommended.
Description of Work: I purchased all new high-end appliances from this dealer which came with a one year standard warranty. During this time they repaired the refrigerator ice maker and the gas range, both under warranty. When calling for service they were polite and scheduled the repair for the following day. The repairman was punctual and professional. The refrigerator ice maker only needed an adjustment.. One week before the gas range went out of warranty it needed service for an electrical issue. I described the problem in detail over the phone when calling for service. By doing this they were able to diagnosis the problem and send a new circuit board with the repairman to fix it in one visit. It took him a total of 15 minutes. Out of curiosity I asked him what this repair would cost if not under warranty. The circuit board would have cost $350 and another $150 for the service call to install it. This seemed very expensive to me. To be fair these prices came from the repairman and not from dealer where it may have been less expensive. Overall I was very satisfied.
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Yes, I recommend this pro
David V.
07/2011
appliance repair
 + -1 moreThey were polite on the phone, told me the rates for just coming to look at it and evaluate the problem. They were able to send someone when I could meet them after my work. He was prompt, professional and knew his stuff. He got it up and running temporarily until the control board could be received and replaced. The price was very high for the whole job but I think the part cost a lot.
Description of Work: The fridge part of my french door refrigerator freezer stopped being cold, freezer was fine. He fixed it enough to work until the part came in that fixed it for good.
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Yes, I recommend this pro
$438
eva W.
04/2010
appliance sales
 + -1 moreDarryl was exceptionally helpful, getting us the serial numbers of the appliances ahead of time so that we could satisfy the criteria for a rebate. He didn't bat an eyelash when we discovered at the last minute that the wrong DW was delivered and actually moved into our kitchen. The correct model was delivered within days.
Description of Work: We purchased new appliances (DW, range and refrigerator) as part of our kitchen remodel. Darryl at Vandergrift's helped us pick the models that we wanted, took our order and worked with our contractor to have the appliances delivered at the right time for the project.
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Yes, I recommend this pro
$6,000
VIA L.
03/2005
appliance repair
 + -1 moreTHE COMPANY FIXED THE PROBLEM AND NO SALED ME INTO A SERVICE CONTRACT, BECAUSE THEY DID SUCH GOOD WORK I WAS VERY PLEASED WITH THE WHOLE EXPERIENCE OF SERVICE.
Description of Work: MY GAS RANGE STOPPED RUNNING AND WE WERE ABOUT THREE DAYS AWAY FROM A HUGE PARTY THAT THE OVEN WOULD PLAY A KEY ROLE IN.
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Yes, I recommend this pro
$300
ED H.
05/2004
appliance sales
 + -1 moreI FOUND THAT THIS WAS THE LOWEST PRICE IN A COMPARABLE MODEL. DELIVERY WAS PERFORMED PROFESSIONALLY AND FREE.
Description of Work: PURCHASED REFRIGERATOR.
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Yes, I recommend this pro
$1,200
Contact information
450 E BUTLER AVE, Doylestown, PA 18901
www.billvandegrift.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Sales and Installation,
Appliance Repair
FAQ
Bill Vandegrift Inc is currently rated 4.1 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Bill Vandegrift Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
No, Bill Vandegrift Inc does not offer free project estimates.
No, Bill Vandegrift Inc does not offer eco-friendly accreditations.
No, Bill Vandegrift Inc does not offer a senior discount.
No, Bill Vandegrift Inc does not offer emergency services.
Yes, Bill Vandegrift Inc offers warranties.
Bill Vandegrift Inc offers the following services: Products That Are Sold At Vandegrifts Are Washers / Dryers, Specialty Sinks, Dishwashers, Microwaves, Wallovens/ Speed Ovens, Steam Ovens , Coffee Makers, Wine Storage / Refrigerators / Freezers. The Part That Makes Us Completely Different Is We Also Do All Of Our Own Custom Hood Installations.
Contact information
450 E BUTLER AVE, Doylestown, PA 18901
www.billvandegrift.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PM