Tru North Heating and Air, Inc.

water heater installer, heating & cooling contractor, handyman service

About us

Tru North Heating and Air is a family and veteran-owned HVAC company located in Downingtown, PA. We provide top quality heating and air conditioning services. Additionally, we have an excellent reputation for honest prices and amazing service. Our company is based on the idea that our customers needs come before everything else. Expert certified technicians are committed to exceeding our customers expectations. We welcome the opportunity to earn your trust and deliver you the best service. We proudly service all major HVAC systems. We look forward to working with you. Give us a call today.

Business highlights

10 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.956 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 1-25 of 56 reviews

Brad R.
10/2022
5.0
Did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,200

nathan e.
10/2019
4.5
honest company with great employees. Already have een the saving on my utility bills.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike C.
08/2019
4.5
Excellent responsiveness and service. Very minor reason for not rating them 5.0 across the board is that they were a few minutes late after their committed arrival window. Otherwise all excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Bobby B.
06/2019
1.0
They might be good by when I had an emergency and they cannot help me for days I do not consider that favorable. They may do wonderful work but I needed help and I went out on my own and got it.
Rating CategoryRating out of 5

Chris I.
04/2019
4.5
Customer service outstanding, very responsive and helpful. Service was very professional, friendly and done in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill E.
01/2019
5.0
Prompt responses to all communications. Technician that came out same day, in the promised time frame, explained what he would be doing, the costs and options, and fixed the problems at the promised cost. Very good experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

bryan s.
07/2018
5.0
Came quickly, explained in detail the issue and how it would be fixed

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Angela R.
06/2018
5.0
Excellent customer service. Immediate response to air conditioning problems I then replaced the whole system I will use them for gas heater tune up in the fall A. Breese Coatesville PA

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Penny K.
06/2018
5.0
Incredibly good customer service. Fair, honest, trustworthy. I can’t say enough. They r the BEST😍🙏

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jack G.
03/2018
5.0
My blower on my heater was not working properly. I had changed the filter this morning and it was filthy. After I installed it the blower did not kick into the higher setting. I called Tru North at 7:00 AM ET and they were at my house by 8:30 AM ET- talk about customer service- WOW! Just before Tru North arrived the blower started working. JP and Brian looked at my unit and could not find anything wrong except a big hair ball near the blower. They cleaned it up and were totally awesome. They recommended I have the unit serviced and air ducts cleaned out. Both were professional and extremely knowledgeable. I highly recommend TRU NORTH. Way to go guys :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ruth G.
01/2018
5.0
They were on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron M.
11/2017
5.0
Arrived earlier than expected. Very meticulous and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elaine M.
09/2017
5.0
Chris identified the problem in less than 5 minutes while multiple others told us nothing could be done.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Kevin W.
09/2017
4.0
Didn't know we were required to purchase a maintenance agreement just in order for them to help with our project until after the work was done.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
3.5

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

414 Mary Street, Downingtown, PA 19335

http://turnorthhvac.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
PA093831
Trade License Locale
PA
Trade License Expiration
01/11/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water heater installer,
heating & cooling contractor,
handyman service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Tru North Heating and Air, Inc. accepts the following forms of payment: CreditCard
Yes, Tru North Heating and Air, Inc. offers free project estimates.
No, Tru North Heating and Air, Inc. does not offer eco-friendly accreditations.
No, Tru North Heating and Air, Inc. does not offer a senior discount.
Yes, Tru North Heating and Air, Inc. offers emergency services.
Yes, Tru North Heating and Air, Inc. offers warranties.

Contact information

414 Mary Street, Downingtown, PA 19335

http://turnorthhvac.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day