Forever Dry

It was a battle frOm the time we provided the first check. Steve Young committed to a timeline and didn't come as committed. They actually started the job 3-4 weeks later than planned. The work took much longer than the couple of days he had quoted. We had to constantly stay on top of him to come back and finis the job. It still isn't technically completed and it is now September! As long as we still owed him money, he responded although very slowly. Once he had the final Check in hand, getting him to finish/repair the remaining issues has been a big problem. They cut our irrigation system in four places. The workers were clearly aware of the damage because they wrapped the pipes with something that looked like blue painters tape. We tried to get Steve or his team to come back to repair the damage. It took so long that we ended up fixing much of the damage ourselves. The one cut that he did come and attempt to repair still leaks and he has refused to come back. Steve also committed to spreading some soil to even out the low spots in the yard and has not done this. We contacted the Better Business Bureau and they got no response from Forever Young either. We are having to hire other firms to complete the work so are incurring additional expense as a result of their failure to complete the job. Bottom line - this was a very painful experience and we would not recommend Forever Young to anyone else.

Our project did not go as planned. When the first 2' of drywall was removed, we discovered extensive water damage further up the wall. It was decided to remove all of the drywall to within 6" of ceiling to insure proper drying of the walls and clean up of the damage. Dave (owner/proprietor of Forever Dry) and his crew were very flexible. Considering the extent of the damage, I decided not to put the drywall back at this time. In addition we changed the project mid-stream to include 4 clean-outs. Hopefully not necessary for many many years, but better to do now rather than never. We chose Forever Dry over other service providers primarily because Dave is a general contractor. He and his crew had the experience, knowledge and confidence to tackle things typical basement waterproofers were shying away from (i.e. temporarily moving the water equipment to insure the drain ran along the basement wall) for the same price the others were charging to avoid such obstacles.