DiBiase Heating & Cooling Company

though I appreciate the emergency Saturday service call (cost 169.00), I thought the additional charge of 303.00 (450.00) for a diagnostic check and repair ( no parts necessary - just less than a hour of manpower) was a bit exorbitant. perhaps I failed to realize that heating/ac personnel are paid on the equivalent scale as neurosurgeons.

I was looking for multiple quotes and DiBiase was the first to respond and also had the best price on comparable equipment. Bill called me within a few hours of initial request, set up an appointment and everything went like clockwork, on time, professional and install went smoothly.

Service technician was on time and very professional.

Found this company on Angie's List and am I happy we called them. We had been using another company and has a service contract with them, but they were always too busy to do anything. We called DiBiase in the morning and a technician was at our house in the afternoon exactly on time. The technician (Chris) was extremely professional, very thorough in explaining why things weren't working and provided us a few options. We chose to repair the unit as opposed to replace it. Chris ordered the parts and was back on site as soon as the parts arrived. The price charged was exactly what was quoted, the service was completed promptly, system tested, Chris explained everything he did and the unit is working perfectly! I highly recommend this company, we have since signed a service agreement with them that includes 2 a year tune-ups for both or our systems. Great company to deal with, professional, courteous, prompt at returning calls and very thorough!

The crew that came to the house was professional and courteous, yet very personable. The work was completed as expected on-time and on budget. The initial request for a quote was handled very quickly and efficiently. Overall very pleased with DiBiase.

good service caii was 99.00 repair 64.00

Perfectly. The guys were on time both days and did a great neat, clean job.

Tech was very knowledgeable and arrived on time. I would definitely use them again.

Very professional and prompt service. They had been "nursing" my system for the last few years until it finally gave out. On thing to note ..... as time goes on, the cost of a new system gets more expensive. When they 1st work on my system, a new one was approximately 5K, then 4 years later, a comparable one was just over 7K. However, the system I had installed was eligible for a $400 rebate from PECO, so at least I recouped a little bit along with MUCH less expensive bills afterward. All in all, I would use them again for sure.

The technician has the parts and was able to diagnose the situation.

After smelling the faint odor of propane around our furnace late in the afternoon, I called this company. They sent someone out immediately. I was charged only for the service call. They found that the pipe needed tightened and it only took a few minutes to fix-no other repairs needed. The serviceman was courteous and friendly and covered his shoes when coming into the house.

They showed up on time. they were very clean and respectful of our home. In and out, no fuss. I would contact again in the future.

The technician was on time and polite, and careful about our home. He determined that the freon was gone in our system and tried to give it a freon boost. It was unsuccessful and he said that indicated a leak somewhere in the line between the basement and the outdoor unit. He suggested a new unit since our unit is 7 years old and was a base model. We discussed units and he suggested that he would get in touch with Mr. Dibiase who would be better able to give us the information we required. Mr. Dibiase called us and gave me some figures over the phone, but I wanted to have him come out in person and could not schedule it for several weeks because of my own commitments. He was very polite and helpful on the phone. Several days later, my husband recalled that he had added our heat pump to a Sears Service Agreement that allowed us to add existing appliances less than ten years old to our service contract for the Kenmore applicances we already had. We called Sears and they came out and were successful at adding freon. They suggested we call again at the beginning of the AC season to have them evaluate the system. This does not mean we won't use DiBiase, but we were surprised that Sears was able to add freon and the Dibiase tech was not. Perhaps we just didn't understand fully, but we will give the Sears service contract another try before replacing the entire unit.

Had joe come out and fix a bad seal and a tune up on my peerless oil furnace. He was a very knowledgable technician, and explained everything he was doing. Being a mechanic i understand the trade industry, and it's hard to find good honest work, but joe is amazing and does just that, good quality honest work, and I will make sure I use joe in the future, and I HIGHLY recommend joe and his company it is well worth your money and peace of mind to know that you are getting a good quality service or repair!

They gave a pretty good response. The people who came out seemed to know what they are doing. They also have a good Angie’s list report and I would recommend anybody to use them.

Joe was extremely knowledgeable and professional. I had received a couple different estimates, and while they were all around the same price range, Joe stood out from the rest. He did an awesome job, left things very neat during and afterward. Fast forward two years later and not a single problem was had with the units they installed. My utility costs also went down! I would highly recommend DiBiase Heating and Cooling.

We recently moved into a house built in 1987 with the original air conditioning unit, which constantly ran without stopping. It was a brutal summer, but it was definitely not running properly. Joe came out himself to take a look. He took a look at the entire system and suggested that we service the AC to make it function properly and not constantly run. He also changed the air filter in the furnace. I appreciated the fact that he did not push a new air conditioning system in the house considering the unit we have is 25+ years old. He also gave us a few ideas on how to make our home more energy efficient. He did a great job.

There were no issues. It was fine. They do great work and they're prompt. Their prices are good.

I selected DiBiase based on a friend's recommendation. The owner was transparent in all discussions, sent competent installers, stopped by to QC the work being done, and negotiated with me on the contract so it was a win win for me and for him. DiBiase stands behind their work and has a highly experienced crew to complete the job. I would recommend DiBiase to friends and family for heating and air conditioning services.

Joe came and was very professional. We enjoyed talking to him about our needs and he made several recommendations about how to address our concerns. He provided several professional written estimates by email within a few days. In the end we decided to use the idea of a different company but we were impressed with Joe. We would consider using DiBiase in the future for any of our heating or cooling needs.

Joe was wonderful. In the morning, we woke up to our hot water heater not working. He was here in an hour and replaced the hot water heater installed in three hours. Great experience and wonderful guy.

Joe and his entire staff are absolutely excellent. I purposely picked this company based on Joe DiBiase education and experience combined with being a smaller company being more responsive to their customers and that is just what I got for three years now. Joe also installed a new ductless mini split heat pump in my lower garage for yard tractors and gator. He also installed new Trane heat pump in basement when I had built out last year. Both installations were quality jobs at a competitive price.

Mark was awesome, he was prompt, polite, and fixed the problem. He arrived when he said he would, and took the time to show me and explain everything he was doing. I would use them again.

They are extrememly reliable. I can call them with an issue and they will show up first thing in the morning. They are very prompt. The do excellent work, are very knowledgeable and are very clean. The technicians even wear shoe covers in my home to keep it clean. They work very hard to keep my current system running as long as possible. Their pricing is very fair as well. I was recommended financing options for my new system, which I appreciated. They really try to make it as easy as possible to get the work done.

Both our inside and outside A/C unit was freezing up with ice. When the ice would thaw, we would get a lot of water in the basement. We had a different company come out first who told us nothing was wrong. We then called DiBiase. Joe came to our house on time as scheduled, found the problem and fixed it. He was very helpful and got the job done quickly at a reasonable price. I would definitely recommend them, we will be using them again in the future.