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JORDAN'S PLUMBING & HEATING A/C INC

Plumbing, Heating and Air Conditioning

Reviews

2.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
25%
3
0%
2
50%
1
25%


Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
2.5
punctuality
3.3
Showing 1-4 of 4 reviews

Matthew N.
06/2016
2.0
heating & air conditioning/hvac
  + -1 more
Frankly speaking, we disagree strongly with his original assessment. We had another plumber from another company come out between the two visits to assess the situation as we felt he never fully fixed the original problem. He agreed that the full problem was never fully fixed and in his words, "Jordan's was just out here and should come to resolve the issue without expectant payment - if he does, I wouldn't use him again." We felt Jordan's spent little time to obtain a significant history of the problem thus inadequately addressing the problem in the first place. He disregarded our displeasure of his customer service, diagnostic approach, time spent, and double billing for what we feel should have been fully assessed during his first visit. Of course, at this point, it's his word versus ours so we paid the bill, but we want others to avoid the situation entirely if they can.
Description of Work: Originally called to deal with a significant water leak from the furnace - it seemed as though the line was blocked and the pump would not work properly. He was present for no longer than 5 minutes, spent no time discussing the issue with an automatic assumption based on the appointment complaint, and failed to adequately assess the situation by getting the history of the problem. He switched out the condensate pump and claimed to assess the quality of the line and charged $150 ($85 for his time and $70 for the pump). Shortly after "fixing" the issue, continued to have leak even during winter months - again appeared it was the line not originally fixed. Upon returning, spent 5 minutes tops, again did not obtain any significant history of the problem, walked in with an automatic assumption, blew through the line and charged another $85 saying it was the line - the problem we thought it was from the beginning.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$235

Paula N.
12/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Scott S.
12/2012
1.0
plumbing
  + -1 more
He came over and plunged it and charged me $300. He said it was all fine, but yet I have to plunge it everyday myself. He appeared to be doing the bare minimum, lazy in my book. I would not recommend him.
Description of Work: I had him come over because I was having a problem with my toilet.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Kay D.
03/2011
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
The job itself appeared to have gone well, however, damage was done to my mobile home skirting in 8 places. I have photos of the damage. This could have been avoided with a little more care. The damage was totally unacceptable and avoidable. The cost for the three hour service was $70 per hour, $140 per hour for two people. So please take the above into account when you need service done. Call around and have a "back up" plan for next winter when you may experience frozen sewer pipes. In particular, if you do not have the support of a husband. I had to decide in an emergency setting when my home was flooding with water, however, I will do my homework before next winter.
Description of Work: Came and installed new sewer pipes.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


    Contact information

    66 Co Op Ct, Danville, PA 17821


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Heating and Air Conditioning

    FAQ

    JORDAN'S PLUMBING & HEATING A/C INC is currently rated 2.3 overall out of 5.
    No, JORDAN'S PLUMBING & HEATING A/C INC does not offer free project estimates.
    No, JORDAN'S PLUMBING & HEATING A/C INC does not offer eco-friendly accreditations.
    No, JORDAN'S PLUMBING & HEATING A/C INC does not offer a senior discount.
    No, JORDAN'S PLUMBING & HEATING A/C INC does not offer emergency services.
    No, JORDAN'S PLUMBING & HEATING A/C INC does not offer warranties.

    Contact information

    66 Co Op Ct, Danville, PA 17821