ServiceMaster by Griffing

Description of Work: Clean up from sewer back up.

Description of Work: Two jobs, one for a water damage and one for a sewer back up.

Description of Work: Water Damage Cleanup, Carpeting and Wall Removal, Mold Testing

Description of Work: Fire/Smoke Restoration

Description of Work: We had a fire in our attached garage, which spread beyond the sheetrock ceiling, but just short of our living quarters. The wonderful ServiceMaster crew cleared away and cleaned water and smoke damaged items, as well as structural surfaces in our garage and adjacent furnace/laundry room.

Description of Work: Checked for mold in my basement and took samples. Results of samples not back yet. |They'll come back with the results when the testing is finished.

Description of Work: Mold remediation. It went well.

Description of Work: I bought a house that was in foreclosure, and there was mold on the ceiling on the second floor due to a water leak in the roof. I arranged to have the roof fixed, and then ServiceMaster came out and removed the ceiling and insulation, cleaned the area around it, and replaced the drywall, and spackled and painted it. Looks like there was never anything there. While they were there, I also had them check the basement (unfinished) because it had a funky smell. They took air samples and found mold there as well. So they took care of cleaning the whole basement too and sprayed a mold inhibitor on all the exposed surfaces.

Description of Work: I called this service provider thinking I had a mold problem and would need costly mold remediation. The customer service rep asked questions and then determined that I probably only had a moisture problem. He told me what to look for and how to fix the problem. We were on the phone for about 45 minutes. The customer service rep told me that his recommendation would probably fix the problem. He was right. I received expert advice that resulted in me not having to put out a lot of money. Congratulations to ServiceMaster by Griffing for their caring professionalism. They will be the ones I call when service is needed.

Description of Work: Basement mold remediation.

Description of Work: ServiceMaster took some air samples in my Mom's basement at my request and sent them to a lab for analysis. The results showed a high level of black mold (very bad!) in the basement of her ranch house. They told us her dryer was not property vented to the outside and for years the moisture from the dryer was getting trapped in the basement, which is what allowed the mold to grow and spread. Because of this, the whole basement had to be gutted to get rid of all the items that were unable to be cleaned/salvaged. The basement was partially finished, so this entailed a lot of work. Two young men came down the first day to do the first round of work, along with me, my brothers and a few other family members. As they brought the items out of the house, we determined whether they could be salvaged or not, and if not, the items were placed on a garbage pile. Carpeting, paneling, ceiling tiles, insulation, and contents all were removed. Only a few things were able to be cleaned and saved. The rest had to be thrown away. The ServiceMaster guys bagged up all the garbage and took it in their truck at the end of the day. They came back again the next day and used a special vacuum to clean the whole basement. Someone else came and cleaned the upstairs living space to try to remove light contamination upstairs from all the disturbance in the basement. They then placed some dehumidifiers and air purifiers in the basement and upstairs and left them there for a few days. When they returned, they sprayed some solution all through the basement, on the wall studs, ceiling joists, etc., to destroy any mold that was still there and prevent it from coming back. The equipment was left there a few days more, and when they came to remove it, the job was complete. In the course of removing everything from the basement, they also discovered some dead mice and LOTS of mouse droppings, in all corners of the basement, including some food packages my mom had stored down there. This also contributed to some of the decisions to throw out rather than salvage a lot of the items my mom had stored down there. Overall, they were very thorough and very professional and worth every penny. I was very happy with the service we received.

Description of Work: My insurance company contacted this company who came and did nothing for me. They I got a bill for 170.00 directly from them. I called and explained that they did not work and they said that I signed and that they did. The tech who came said the insurance company would pay and that they just needed a signature. I explained further but they were unwilling to make any consideration. I called my insurance company and explained what had happened and they took care of with them directly.

Description of Work: Our dryer duct was cleaned to remove lint build-up. Although not part of original quote, the duct work was modified as necessary without extra charge.