Kocher Electric

Job was completed. Everything seemed alright until last week. We started experiencing power fluctuations all over the house. When I contacted Mr. Kocher told me it was likely a PECO, (electric supplier.), problem. He agreed to stop the next day to check. He never showed up, and did not return my calls. The problem became so bad we were afraid of an electrical fire. We contacted PECO. They sent a lineman out to check on the problem. Upon inspection, I was told by the lineman that an improper connecter was used on the neutral line connection causing it to loosen. This created voltage imbalances. The lineman replaced the improper connecter, everything seemed ok. Unfortunately our refridgerator,and stove were fried due to the voltage imbalances. The repairs for the appliances cost $700. When I was able to contact Mr. Kocher, after several days, I was shocked by his response. After telling him what was found to be the problem I was told this. 1, He used the same connecter he always uses. 2, Any connecter different than what PECO uses is deemed improper. 3, The loosening of the connection was likely caused by fluctuations in PECO's power supply. I was told that he held no reponsibility in all of this. I would have been agreeable to almost any resolution offered. He would not even disscuss it. He simply denied accountability.