M&S Plumbing

He was terrific, he was absolutely terrific. He came quickly, he diagnosed the problem and he fixed it and he was very reasonable. He is a very responsive and dependable plumber. He did specialty work that was challenging to find a provider for and he was able to fix my frozen pipes promptly. He came out in the middle of a blizzard. It was kind of my fault because he told me to keep the water dripping and I didn't.

He was absolutely terrific. He came quickly. He diagnosed the problem and fixed it. He was very reasonable. He's a very responsive and dependable plumber. He did specialty work that was challenging to find a provider for and he was able to fix my frozen pipes promptly.

All fixed.

Quick and easy.

unknown

We called the plumber Monday morning, our 4 yr old water heater went out the day before and we were without hot water. He told us he could probably get to us around 4-5. We told him we would call him back and let him know. Called back at 1 and told him yes we would need him to come out. Told us he would call us back because he was at another job. My husband called again at 4:30 and he said he would not be able to make it out. I called back and asked him why he couldn't call us earlier to tell us he wouldn't be able to make it, and he said he didn't have time to call me, he was on the job, yet he picked up the phone on the second ring. I asked him I would have respected him more if he would have simply taken the minute it would take to call and tell us he couldn't come, and it's not way to run a business. He said he never promised he could come out, and when I said I have no hot water, we waited to get service from him, and told him I will be putting on fb, and reviewing his company, the last thing he said to me was he was glad he wasn't married to me and that's when I ended the call. The point of my phone call to him was to see WHY he couldn't contact us earlier to tell us he would not be coming out today. Very unprofessional. I will never recommend anyone to this business. I did contact another local business who is tied to this plumber, this business is willing to come out TONIGHT and see what they can do to fix my water tank. I will be doing a

They got back to me quickly after my first call to give me a quote. They arrived on time, did the work efficiently, and cleaned everything up afterwards. Steve and Dan were friendly and answered all of my questions. I would definitely use them again.

unknown

It went excellent, they provide excellent service and is very trustworthy.

They are quick and very capable. They are professional. They take their shoes off at the door. They are respectful.

They dug into exising pipe and replaced

We contacted these plumbers due to friends' raving review about them. When we initially contacted them, it was for an estimate. While getting in contact with them was mildly challenging, once we made contact they were prompt and informative. We closed on the house and contacted them to do the work. He said he was busy and had multiple people on vacation at the same time, and that we should call back later. So we waited, called again (several times) and finally got through and set up a date. Then, on that date, no one showed up. Meanwhile, we're working on taking down wallpaper in our other bathroom and can't use the shower he was supposed to fix. We called once (no answer of course) and will be looking for someone else. Our friend's had a great experience, however. If you can get in contact with them, I have heard that they are good.

Our drains backed up in the basement and by looking into the septic tanks we could tell that there was a clog between the two tanks. Economy Setpic emptied the tanks but was unable to unplug the pipe. They recommended M and S Plumbing to do the excavating to replace the pipe. We called Steve in the afternoon and he returned our call that evening and said that he could be over between 9 and 10 am the following morning to give the quote and if we wanted to go forward he could perform the work that day. He arrived right at 9 am and provided the quote. I have had issues with the pipes previously and wanted the pipes replaced back to the house. He was very easy to work with, answered all of my questions and had the work done by the end of the day.

They got the job done. I called them up and they are plumbers I used in the past. They come out when I ask them to and they get the job done.

We had sewage backed up into the garage which was the lowest point of the sewer system. S and M Plumbing responded within an hour of our phone call. Steve Meyers analyzed the problem and quickly started to clean out the blockage. He explained what he was doing at each juncture in the process and made us feel that he really enjoyed fixing the problem and would be able to fix any future plumbing need we might have. Since this house is only 5 years old, we had many questions. Steve fielded them all and gave us peace of mind that we could call on him in the future and feel confident that he would not over charge and would be able to fix the problem. Overall, he was at our house for less than an hour and we were very satisfied with his competence and professionalism. I would highly recommend him to anyone with a plumbing problem or installation need.