Black Lock LLC

Had a latch issue on front door. Called Black Lock for non emergency repair service but the schedule was booked up for a couple of weeks. Before scheduling any work Ben spent 5-10 minutes on the phone and walked me through a potential fix. Ben offered to work me into to his schedule if the fix did not work but it worked. I would highly recommend Black Lock.

Ben was very prompt and very professional. He fit us in to his schedule as we needed the protection of a functional front door, and he arrived within less than 2 hours. He immediately diagnosed the problem and even had the (not commonly available) parts in his service truck. The options were outlined and the procedure was explained as he completed the repair. He noticed some misalignment around the door and the jam's strike plate and improved the fit. Price was very reasonable and I felt Ben was honest and efficient as well as friendly.

Very prompt and professional. Ben came out the next day to complete the job. He was in and out in about 20 minutes. He also made me aware of a problem with my door that was never noticed before. I would recommend him to anyone.

Ben SAVED me! Literally - thanks to a broken lock, I was locked out of my house on a dark, frigid night. He responded instantly to my call at 8:30 PM, arrived as quickly as he could, and got me in in minutes. He also took extra time to diagnose my very old and complicated lock, advise me on a more permanent fix, and follow up diligently - all at a very fair price. Recommended!

Had an Anderson patio door in which the dead-bolt and other parts of the door locking system were not working. Ben tracked down parts and got them installed. I was a bit frustrated that somehow the dead-bolt problem didn't get communicated off the top and he needed to return...but I say'll say that was my bad. I was impressed that he actually worked the door repeatedly after installation and then made adjustments. That may sound silly but too many times the installation comes with just one try and if it works the workman goes on his way. By far...he was the best at responding in a timely manner to the Angie inquiry I made. Haven't even heard from a couple of others.

I was very happy with the services provided. I have 3 deadbolts and 3 knob locks that I wanted all on the same key. The estimate provided over the phone was accurate, Ben was on time, was very professional and did quality work. I highly recommend him and will use him again in the future.

Great service - responsive and on time - going to use again for more work in the house.

Blacklock LLC did very well. I would recommend them.

Outstanding! I asked that Mr. Moore, owner of Black Lock, give me a 30 minute call/text before arriving, since I was not at the property. He did and it worked out great. I arrived about 5-10 minutes early and he showed right on time. He was courteous, professional and friendly. He offered me to check his work at completion and I was completely satisfied. His rates are very competitive.

Very courteous, fast worker, made suggestions that reduced the amount of work I thought I needed, which also reduced cost.

I found Ben's company thru Angie's list & was pleased with the reviews which were submitted on behalf of his work. He was able to complete the job the same day I called. Ben is very knowledgable, professional and thorough. His prices are fair and reasonable. I am extremely pleased with the quality of his work and will definitely call on him again whenever we need additional work done. Also highly recommend him to family, friends & anyone in need of locksmith services!!

Ben was incredible, could not have gone any better. Great price, courteous and professional. I hardly even know how to act is was perfect.

Everything went as planned. Ben was courteous and professional. I have already recommended to friends and coworkers.

Fast and efficient

Ben Moore was very professional in helping me select a new locks and deadbolts for a home that I recently moved into. There are many options out there and he provided me with pros and cons for what might work for my homes front and back doors. He was very punctual and did true quality work quickly. I love the look of my new locks and deadbolts, they are a wonderful quality that I will have on my house for many, many years to come. He even followed up with me a few days after to see how all my locks and deadbolts were working for me. True customer service!