My call was returned quickly. He showed up within two days. Did the work requested and charged exactly what he quoted over the phone.
Description of Work: gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Mary S.
07/2017
5.0
gutter cleaning
+ -1 more
They do windows, but they also do gutters. I wasn't home and my neighbor called me because they watch our house when we're gone. They saw garbage bags in our yard and didn't know what to do with them. I knew they were coming and that's what they do. They clean the gutters and then put them in garbage bags then we put them in green yard waste. I use them every fall and spring. Years ago they used to do my windows and gutters. Then we stopped the windows and just continued with the gutters for budgetary reasons. It wasn't anything to do with them. I wrote them a letter and let them know they did a very nice job but unfortunately that was one of the things we were cutting from the budget. I've not had a problem with them. They come and clear the gutters and I don't even know they're here. They just leave a bill and that's how I know they're here. They do the job sometimes I'm here and sometimes I'm not. This year they forgot and sent a guy out and did the windows instead. So I asked the guy oh are you going to do the gutters too? He said no they will send someone out for the gutters. They must have gotten mixed up and they didn't come in the next couple weeks so I called them and he said oh we made a mistake. He was supposed to do the gutters not the windows. He said we will be out to do the gutters and that was good. They responded well when I called them and everybody makes mistakes. Somebody just put down windows instead of gutters. When I called them they responded well and they got somebody out here. I think the price is pretty much in the ballpark. Quality is good. I don't have any complaints. They're always really nice on the phone but I don't have much contact with the guys that do it.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$85
John G.
11/2016
5.0
window cleaning
+ -1 more
.
Description of Work: Window Cleaning. It's just an automatic thing. He comes every so often, when we are not home.
Rating Category
Rating out of 5
Yes, I recommend this pro
John G.
06/2016
5.0
window cleaning
+ -1 more
unknown
Description of Work: Great work at reasonable price.
Rating Category
Rating out of 5
Yes, I recommend this pro
CT M.
07/2015
4.0
window cleaning
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$64
Malvin S.
04/2015
2.0
window cleaning
+ -1 more
My wife has been using A Clearvue for some time. No major complaints before. Today A Clearvue telephoned to clean our windows next week. My wife reminded the representative that the last time they came, the cleaner said he could not do the second floor because of the snow. At that time he asked and received full payment saying the cleaning person would come back when the snow was gone. When my wife reminded the caller and asked that the current invoice be adjusted, he said no because the invoice for next week's cleaning had already been prepared. When she asked that the cleaners only clean the second floor windows because the first floor windows were still fine and she could easily reach the first floor windows herself, the representative said they would not come out again and slammed the phone down. Sometimes courtesy even trumps a lower price. Unfortunately A Clearvue provides neither.
Description of Work: window clean two story residence
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$95
Response from A CLEARVUE WINDOW CLEANING
Tried to adjust bill. Customer refused to tell me how many windows got missed. after 10 minutes of going in circles, I felt it was best to end the conversation and move on. Customer was not told to pay full price by our office on previous invoice. She tells the office 3 months later about this problem. All she needed to do was tell me how many windows were missed and this would have been taken care of.
Paula T.
02/2015
2.0
window cleaning
+ -1 more
I have used A Clearvue Window Cleaning for a couple of years and was very satisfied. Last fall I contacted Clearvue by email and requested they clean my windows and also clean out the gutters. But only the windows were cleaned and not the gutters. However, I received a bill for both services. After emailing the owner, the reply was that he would send someone out. But that never happened. Very, Very Disappointing.
Description of Work: Cleaned windows
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$90
Sue S.
07/2014
4.0
window cleaning
+ -1 more
unknown
Description of Work: No problems. They came as planned according to my schedule.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Chris C.
07/2014
1.0
window cleaning
+ -1 more
Poor performance for Groupon / Living Social customers. We engaged in a deal last summer and unfortunately there service was not so great. To make it worse when we called to discuss it with the owner, he had some not so kind words for us. Poor service and even worse professionalism.
Description of Work: Poor performance for Groupon / Living Social customers.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$40
sally H.
11/2013
3.0
window cleaning
+ -1 more
I have used Clearvue before and have had a good experience. My most recent visit from Clearvue was not overly positive. It took 4 weeks for them to schedule a cleaning for me. When they finally arrived, the quality of cleaning was poor. Lots of streaks I the windows. Some of my windows even look worse now! Will try someone else next time...
Description of Work: cleaned all exterior windows
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$100
Response from A CLEARVUE WINDOW CLEANING
Sorry for the problems. Was not aware of them being unsatisfied. All of our work is guranteed. We would have redone any windows not up to your standards.
Zandrea A.
08/2013
5.0
window cleaning
+ -1 more
I contacted the company via email and received a very prompt response asking me additional questions about the job. The price that was quoted was excellent and they came the day they were expected to and did a good job. They left a bill in the door and I was able to mail them a check for the job. Very professional and fast.
Description of Work: Cleaned the outside windows of my 3 story townhouse.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$27
MARY H.
06/2013
1.0
window cleaning
+ -1 more
We purchased a Groupon to have 40 windows cleaned for $40.00. Someone was to come to our house between 12:30 and 4:30 on May 20. He showed up at 7:00 p.m., nearing dark. I said it would not be possible for him to do it that night. I asked for his company to call and reschedule. The man who came was very pleasent. No one called. On May 28 I called and spoke to a man who said he was the owner. He said - and quot;you were scheduled for May 20.and quot; When you didn't let the man continue you blew it. I have no interest in rescheduling or doing your windows. I said - I've already paid in advance. He repeated - you blew it. He spoke extremely rudely.
Description of Work: Nothing.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$40
Response from A CLEARVUE WINDOW CLEANING
Unfortunately the worker ran in to some problems that day. Even though you turned us away, when the job would of been completed, We tried to reschedule with you as a courtesy. Your Husband than became irate Because he did not like the time given to him on the reschedule. I was not going to deal with him ranting and yelling and used Groupons policy to redeem your service. The Groupon Clearly stated you had to cancel 24 hours in advance. Because you failed to do this, we followed Groupons policy of the first scheduled time counting as your service.
DENISE B.
05/2013
5.0
window cleaning
+ -1 more
I contacted them via email about getting an estimate for exterior window cleaning on my townhome. Got a quick response asking for the number of windows. I was happy with the price eventually quoted to me, so requested (via email) that I be put on their list for quarterly window cleaning. A few weeks later I received a call with a date that they would be servicing my area. All I had to do was remove the window screens!!!! I was not at home the day they did the cleaning, but arrived to find sparkiling outside windows with an invoice tucked inside my front door!! They did a wonderful job..so good that it made me realize how dirty the inside of my windows were!! I definitely recommend A Clearvue for quality, price and ease of scheduling. THANKS!!!!!
Description of Work: Cleaned exterior of windows on townhouse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$32.1
Chris D.
04/2013
5.0
window cleaning
+ -1 more
Easy to deal with, when you are schedule they just call you a few days in advance and tell you they are coming out. They do a great job and do it very quickly. If you need your windows clean in this area these guys are a no brainer.
Description of Work: Washes the windows, inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kathleen J.
04/2013
5.0
window cleaning
+ -1 more
When I called to request a free estimate, I received it the same day. I wanted to have my windows cleaned before I listed my house for sale, and I was able to schedule an appointent that fit within my time frame. On the day of the appointment, Matt and Craig arrived when expected. The job that they did on the windows was absolutely amazing. They both showed great attention to detail. Matt explained why the marks that were not removed could not be removed. This house is a mix of old wood and newer vinyl windows, and they did a great job on all of them. As it turned out, the real estate agent took photos of the house on the same day as the windows were cleaned. It really made a difference, especially on the exterior photos. I would definitely recommend this company.
Description of Work: Cleaned the interior and exterior windows of a three story house. They also cleaned the basement windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$224.7
Paula T.
04/2013
5.0
gutter cleaning, window cleaning
+ 0 more
g
Description of Work: Josh did an excellent job of washing our windows and cleaning our gutters. Very professional. He even gave us a 20% senior discount which was very, very much appreciated. Will definitely use him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Lora M.
03/2013
5.0
window cleaning
+ -1 more
nice job on the windows. On the scheduled day of service it snowed. He completed the job the next day.
Description of Work: exterior window cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Linda G.
03/2013
1.0
window cleaning
+ -1 more
I had a coupon from for exterior window washing for 30 windows or 60 panes. The coupon was purchased in January, 2013 and the coupon expired on April 17, 2013. As required, I called to setup the appointment and the appointment was for February 28th. Unfortunately, it had snowed the night before. When the window cleaner came to the door, he informed me that he could not clean the windows on the second story because of the snow and ice on the roof; however, he could clean the windows on the first story. The window cleaner asked me if I wanted to reschedule and I said yes. The window cleaner added that they (Clearvue Window Cleaning) were out in my area once a month. Knowing this information, I called the office to reschedule the appointment. I was told by the owner, Mr. Josh Bines, of Clearvue Window Cleaning that they were scheduling appointments in May. I told him that my original appointment was on February 28. I explained that on February 28, his window cleaner couldn’t not clean the windows because of the snow and ice on the roof citing safety concerns. He immediately replied that I had cancelled the appointment. I argued that I had not cancelled the appointment, but his window cleaner emphatically stated that it was too dangerous to do the job. Again, Mr. Bines stated that the appointment was cancelled. He then stated that since his window cleaner had already been at my house, he could not send the window cleaner out again because it was not cost-effective for him. Finally, Mr. Bines put me on his cancellation list but told me that he would not honor the coupon and that I would have to pay for price for my windows to be cleaned if my windows were cleaned after the coupon expired. Like the adage says: ‘this is no way to run a business.’ I will never do business with Clearvue Window Company or Mr. Josh Bines ever.
Description of Work: The service was not performed.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$55
Response from A CLEARVUE WINDOW CLEANING
This was reschedule on our next available opening for the area. The customer was not happy with the date. As our schedule is made out 45 days in advance and is full i could not move it sooner. This was never said to her "but told me that he would not honor the coupon and that I would have to pay for price for my windows to be cleaned if my windows were cleaned after the coupon expired" I am not sure why this person wants to lie what was said because she was not happy with her rescheduled date. Per Groupons guidelines all coupons are redeemed even if expired.
kevin K.
12/2012
5.0
window cleaning
+ -1 more
Company usually calls a day or so before they come which is a nice feature. Gentlemen do a nice job despite the fact that they have to climb to a pretty significant height to clean second floor windows.
Description of Work: Cleaned all windows in a two story townhouse
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$26
Genevieve S.
03/2012
5.0
gutter cleaning, window cleaning
+ 0 more
This company cleans my windows outside every other month. They also cleaned my gutters for $100. They do a great job and are very reliable!
Description of Work: Window cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$26.75
Erik M.
09/2011
5.0
gutter cleaning, window cleaning
+ 0 more
For 6 years, I used the services of another window washing company but they lost me as a customer in early 2009 when the company changed hands (one of the workers took over the business) because they simply never showed up. I then started the search for a new company but quickly became totally disgusted with the complete lack of service - contractors who either simply never returned my phone to request a quote, never showed up to give me a quote, or who gave me a quote which I accepted but then never showed up to do the job! My windows were never washed nor my gutters cleaned in 2009. Then, I found A Clearvue online in April 2010... their website looked professional, their business is in my town and they offered contact information via both email and phone. I opted to complete their online request form and to my complete shock, I got a call back within less than 24 hours.... and then I had a quote within a day which I accepted... and EVEN MORE AMAZING, my windows and gutters were cleaned within a week!! And, the workers left my gutter debris in a garbage bag next to my garage as proof that the gutters were actually cleaned which I really appreciated. The price I've quoted in this submittal is for window washing - when the gutters are cleaned as well, it adds about $30 to my total. Well worth the cost and peace of mind for me, knowing the work is done without my having to even think about it. I've been a customer of A Clearvue since May 2010 and am and quot;a regularand quot; - without my having to call and schedule, they automagically show up each quarter to clean my windows and twice a year to clean the gutters. I have been completely satisfied with every aspect of their work. They are professional, reasonably priced and totally reliable. I highly recommend them!
Description of Work: Wash 16 windows and 2 doors and clean screened gutters on two-story Cape Cod-style house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$44
MARIE N.
05/2007
2.0
window cleaning
+ -1 more
The company was recommended by a neighbor, who said they always called first and charged her $58 for all exterior windows. When I got in contact with Josh, he confirmed they would call first. I asked him to get windows cleaned before Easter, that I would consider that my "estimate," and then we could discuss future visits. The company did get out before Easter and left a bill for $120. When I questioned Josh about why my house, would cost double my neighbor's, he said he would come out to count panes of glass and make sure there had not been an error, since he had not been on site for the work. I never heard from him again, however, they cashed my payment check. They did not call first. Dirty water stains were left on white French doors.
Description of Work: Cleaned exterior windows on our home.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$120
Response from A CLEARVUE WINDOW CLEANING
I had offered to do an estimate before we did the work. As per her request i squeezed this in to be done within days of her call. I had told her i would call if i knew what day it was going to be on. But In order for it to get done on time, I had to give the invoice to the workers so when they had some extra time they could do it. customer had 100 panes of glass compared to 48panes for neighbor. This is why i give free estimates. Just because you live next to a house we do, this does not mean it will be the same pricing. Did not mention quality problems when she called, just the pricing.
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Service Categories
Window Cleaning,
Gutter Cleaning,
Pressure Washing
FAQ
A CLEARVUE WINDOW CLEANING is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
A CLEARVUE WINDOW CLEANING accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, A CLEARVUE WINDOW CLEANING offers free project estimates.
Yes, A CLEARVUE WINDOW CLEANING offers eco-friendly accreditations.
No, A CLEARVUE WINDOW CLEANING does not offer a senior discount.
No, A CLEARVUE WINDOW CLEANING does not offer emergency services.
No, A CLEARVUE WINDOW CLEANING does not offer warranties.
A CLEARVUE WINDOW CLEANING offers the following services: INTERIOR & EXTERIOR WINDOW CLEANING, OUTSIDE LIGHT CLEANING, CHANDELIER CLEANING, GUTTER CLEANING & DOWNSPOUT FLUSHING, SCREEN CLEANING and Pressure washing