It was not great!!! They said two cleaners would be in the condo since they charge by the hour!!! When I showed up at home one cleaner was here doing the cleaning that I was being charged for two. They completely missed spots throughout the condo which is weird because I was promised they would be hand cleaning all baseboards. The service was and quot;BASICand quot; the attention to detail was and quot;BASICand quot; and my overall opinion is they are a and quot;Basicand quot; cleaning company.
Description of Work: Did fall cleaning of a 1000 square foot condo.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$260
Alyssa B.
07/2013
5.0
house cleaning
 + -1 more
We switched to Cleaning Wizards on the recommendation of a neighbor after the supervisor for our last service was arrested for theft from clients and we found out through the newspaper rather than the service. The price they charge is a little higher than other quotes, but the service is top notch. The owner himself comes out to give an estimate, and when our regular team was unavailable, he came out to clean himself. I love coming home after Cleaning Wizards have been there, they do a great job and I have no complaints. With our prior services there were always things I thought could have been done better, but I have yet to find something that I think Cleaning Wizards has missed.
Description of Work: Clean our home on a bi-weekly basis
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Mark S.
01/2013
5.0
house cleaning
 + -1 more
We've been using Cleaning Wizards for about a month and a half on a bi-weekly basis. I gave them a B on price as they are the most costly of the cleaning services we've used, so our expectations are fairly high. We've tried 3 or 4 cleaners thus far, some small, some and quot;name brandand quot; and have been disappointed after a while. Seem the other firms became complacent and did less and less each time. So we decided to spend more to hopefully get a better more consistent cleaning. It is still too early for me to comment on the quality over time, we had some of the other cleaners for a year of more... They arrive roughly the same time that we've scheduled, plus or minus half an hour, which given the traffic and other issues in this area, I feel is acceptable (no I don't recieve, nor do I expect a phone call for half an hour... perhaps if it goes past that, a phone call would be nice). There are always at least 2 cleaners, usually three. The get right to work. With our old cleaners you would always hear banging furniture with the cleaning machines, I don't hear that with these cleaners, they seem to be more careful. I'll update this in 6 months or so to share how they are doing in the and quot;long runand quot;.
Overall, I thought they did a nice job cleaning. There were 4 cleaners and they were thorough and friendly. I would not hire them again because I thought their price was high and they overflowed my toilet onto my hardwood floors. They said they didn't put anything in the toilet to make it overflow, however, I've live in the house for 3 weeks and used the toilet multiple times with no issues. They also showed up over 30 minutes late without a phone call. Granted, it was snowing that day and the roads were messy but I though I would have received a courtesy phone call.
Description of Work: I bought a new home and wanted to get it professionally cleaned before I moved in. The prior owners left the house in good condition so I was just looking for someone to clean the entire kitchen, the bathrooms, floors, windows, carpets, walls, and window sills.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
$590
Lynne M.
07/2012
5.0
house cleaning
 + -1 more
I would not have believed it was possible to get that apartment this clean. The job that Heather, Emma and their coworker (wish I'd gotten her name) did was simply amazing. Floors gleamed, toilets with rust stains looked brand new, not a trace of the stains. The soap scum and mildew stains on the grout in the master bath were gone. I'm so glad I hired Cleaning Wizards; it would have taken me a month to do what these ladies did in 3 hours. They're incredibly hard workers, extremely thorough, and were professional and pleasant. I'll definitely hire them again to clean my new place on a regular basis.
Description of Work: Move-out cleaning of 1200 sq ft two bedroom, two bathroom apartment, including 3 sliding glass doors to balcony and a window. Cleaned refrigerator, stove, oven, dishwasher, counters, sink. Wiped out cabinets, washed kitchen floor. Cleaned sink, toilet, tub, cabinets, mirrors in both bathrooms, washed bathroom floors. Vacuumed baseboards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$188
William A.
01/2012
5.0
house cleaning
 + -1 more
As stated above, the job was extremely well done and I wouldn't hesitate to use them again!
Description of Work: My house was cleaned top to bottom. The service was provided exactly as it was stated it would during the estimate/walk through. The work done was excellent. Many hard to clean areas were well taken care of. Estimate and final price were spot on. The workers were on time and did a great job. Don and his wife were a pleasure to deal with. I would absolutely use their service again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Kathleen C.
01/2012
4.0
house cleaning
 + -1 more
I've had a great experience with Cleaning Wizards. They clean my apartment once a month and always do a great job. They are trustworthy and their price is fair.
Description of Work: Cleaning Wizards cleans my apartment once a month.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$120
Karen O.
11/2011
5.0
house cleaning, carpet cleaners
 + 0 more
I think we went with them because wife read the reviews for them. We were very well satisfied.
Description of Work: I used CleaningWizards.com to clean the carpet in our family room well before the holidays last year.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
David M.
11/2011
2.0
house cleaning
 + -1 more
After the estimate, we called them to try and set up a cleaning. They never responded. They had also been very slow to respond when we called them to get a cleaning estimate. I assume they have plenty of business?
Description of Work: Well, these folks seemed very nice, they came to our house and gave us a reasonable estimate. We were going to have them clean our house since they are quite close to us...
Rating Category
Rating out of 5
value
4.0
responsiveness
1.0
K G.
07/2011
4.0
house cleaning
 + -1 more
They were very good, the only reason I don't use them anymore is that they no longer service my area. As soon as they do, I will be using them again.
Description of Work: They cleaned my home for almost a year as they were branching out from only cleaning offices to also servicing private residences.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jill F.
06/2011
5.0
house cleaning
 + -1 more
We now use Cleaning Wizards as our regular bi-weekly cleaning service. We are very satisified and relieved to have found a solution to our housecleaning needs. The first visit was to meet with us to explain their services and find out what we wanted. They started out with a thorough cleaning to get the place to a clean baseline that was remarkable. The entire house was shining. Now, they come every two weeks and do a thorough general cleaning, but are always open to hearing about special areas that might need more attention. The owners check in to see how things are going regularly and the crew that they send each time are friendly and easy to work with.
Description of Work: General housecleaning - vacuuming, dusting, floors, countertops, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
sandra H.
03/2011
1.0
house cleaning
 + -1 more
They never called me back!! I have told you this on the phone as well on on this site. I am not happy with Angie's List because I have not had good or any success from my inquiries. I had to give a lousy rating because I couldn't get this report to go through without a rating. It would not accept N/A. Also, there was NO DATE but your site will not accept no date, none so I just picked 1 March.
Description of Work: They never called me back!!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
SHIDEH H.
01/2011
5.0
house cleaning
 + -1 more
They are very good. They are very trustworthly. The rate was for an hour and a half of housecleaning.
Description of Work: They are my general housecleaing servicve.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$113.75
Jason A.
05/2010
5.0
house cleaning
 + -1 more
Great, These former marines provide exceptional service and professionalism. They showed up right on time and got right to work after discussing the work and my concerns. They cleaned the entire home in 3 hours, around 3000 sq feet. I would hire them and trust them in the home without supervision. Great crew.
Description of Work: House cleaning service to open up our new house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Carpet Cleaning
FAQ
CleaningWizards.com is currently rated 4.3 overall out of 5.
CleaningWizards.com accepts the following forms of payment: Check