Family owned & operated Philadelphia since 2000. Alan answers all phone calls if you have a garage door problem give me a call. I might be able to fix it over the phone and save you a service call.
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Garage door & opener repair & installation. Repair & replace service on broken springs, rollers, cables, pulleys, receivers, & transmitters.
Services we don't offer
BARN DOORS WHICH SLIDE LEFT, RIGHT OR OPEN FROM THE CENTER, SERVICE ONE PIECE DOORS COMMONLY CALLED CALIFORNIA DOORS.
They were great. I called on a Saturday morning after the door broke and was expecting to have to wait a few days. They came right out that day and looked at the door and figured out how to fix the opener. I thought I was going to have to buy a new opener, but they were able to fix it. They also fixed my other door that was not working due to broken safety eyes (I had two other companies come out to look at that door and they told me it would be really difficult). Alan Conklin Doors fixed the second door and they eyes and installed a new remote so I can now use the door. They were amazing and will call them again.
Description of Work: They fixed the garage door after the chain broke. They also fixed a second garage door opener that was not working. Installed a new remote to work with other existing remote and the key panel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$369
Bill P.
12/2015
5.0
garage doors
 + -1 more
Unbelievable service. My spring broke at 1:00 pm and was replaced by 2:00 pm. Super fast response and service.
Description of Work: Replaced broken garage door spring
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
Michael L.
12/2015
5.0
garage doors
 + -1 more
It went great. Alan is a quality contractor and an integritous businessman. His prices are very competitive if not under his competition. I can/ will and have recommended Alan to friends and endorse him to Angie's list customers.
Description of Work: Replaced double garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Carol L.
11/2015
5.0
garage doors, doors
 + 0 more
He was able to schedule us very quickly, and quickly diagnosed the problem and fixed it. We bought the service package and it worked out very well.
Description of Work: The garage door wouldn't go up and the opener light wasn't working right. He was able to fix the door, but didn't address the electrical problem as it was out of his scope,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Roger W.
10/2015
5.0
garage doors
 + -1 more
Spoke with someone in the office several times, getting prices and verifying information. They were patient and up-front about all cost. Technician, Jay, called and said he would be here within half an hour. He was on-time, professional, and friendly. He explained what he was going to do, and verified the pricing. The work was done within about an hour. No nonsense, no trying to upsell. I wish all service providers operated this way.
Description of Work: Replace garage door torsion springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$289.95
Sarah M.
10/2015
5.0
garage doors, doors
 + 0 more
I was in a bit of a panic because I backed into my garage door (don't laugh) with the back hatch of my Jeep open and it knocked the garage door off the tracks. At first I thought I ruined the door because it looked a bit buckled. I didn't know if anyone would come right away so that I could close my garage door and secure my home (I could not leave my home until the door was fixed). Everything went very well and I was happy with how fast they responded and the technician was friendly and got everything back on track (no pun intended) fast.
Description of Work: My garage door was off the track and I was not sure if the door itself was damaged. Alan sent a technician right away and the guy fixed my door just like that, got it back on the tracks and didn't need any parts (or a new door!). The door was slightly buckled but he just pushed it back into position and that did the trick. Lubricated the rollers (or something) and just charged me for the service call. I was very happy overall.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
meg S.
09/2015
3.0
garage doors
 + -1 more
at the time i thought it went well but i started having problems shortly after. the door was coming off the track and closing with a gap in between the wall and the door. It was very noisy and I could tell it was not operating correctly. I called conklings and they never called me back. i called again and the person i talked to said they had been out (i was unaware of this) and everything looked fine. recently a plumber had to get into my house and when he left he could not get the garage door closed. it had jumped the track again and a pin had come out. several screws were missing. i called another vendor to come out to fix the problems. they described a number of shortcuts that had been taken. they fixed many things for 275 but it is working much better now. they had not installed a bracket between the door and opener. the flash molding was not replaced. several pins were missing screws and the wheels were not correctly aligned on the track.
Description of Work: replaced my garage door
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$1,200
Response from Alan Conkling Garage Door Service
I am sorry but if this was a door i installed i would have made it right. First the molding is not included in the price of the door it is extra and i alway install a opener bracket with all my garage door installs so the opener can hook up to the door, I also upgrage the hareware to dp hareware. I am not saying this didnt happen but I DO NOT TAKE SHORT CUTS WHEN I INSTALL A NEW DOOR.
Ho S.
09/2015
1.0
garage doors
 + -1 more
bought $100 for $125 Worth of Garage Door Repair service and then i contacted them to make a schedule, they told me that service call charge will be $59 extra. the specail deal is trick because it does not include any repairing service, just $125 off your repair price($100 piad). i think they need more detail their service and extra charge.
Description of Work: service call charge will be $59 extra. just cancel the order. request refund from angie's list. i do not know how much will be repair service because cancel it.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
$200
Response from Alan Conkling Garage Door Service
I am sorry you miss understood about my service but i always charge a service call i am right up front about this but if you get work done there coupons that i offer that take care of the service call. In this day and age with the cost of gas and insurance i could not ride around doing service calls for free.
Celia E.
09/2015
5.0
garage doors
 + -1 more
Outstanding service! I called late in the day on a Friday before the holiday weekend. Alan answered and I had an appointment the next morning. Repair charge was very reasonable.
Description of Work: Repaired the garage door that would not open because it came off the track.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sarah R.
08/2015
5.0
garage doors
 + -1 more
They were right on time and very helpful! Thought the price was reasonable for the work that was done. Would definitely use them again.
Description of Work: Moved one track over so that the wheels would stay put.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
David S.
07/2015
5.0
garage doors
 + -1 more
I read all the other reviews on Angie's List, and agree with all of them. Alan, the owner, was quick to respond and very easy to talk with. Mike, the technician was really great and worked around my physical disabilities, very efficient and friendly. I admit I don't write these things too well, but I couldn't be happier with the experience. There was a mix up on the price relating to using Angie's List. That was mostly on my part.
Description of Work: Repaired sticking garage door, pulley replacement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144.95
Andrew B.
07/2015
4.0
garage doors
 + -1 more
Gave insight on the quality (or lack of) of my garage doors. Would use them again.
Description of Work: Replaced major part & added keypad to outside of garage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Nora S.
06/2015
5.0
garage doors
 + -1 more
I called at 8:40pm to try to schedule an appointment when the garage door wouldn't close (sensor issue that they said was an easy fix). The gentleman on the phone spent some time walking me through the issue and was very kind and easy to talk to. He was able to help me fix the issue over the phone and didn't charge us a cent. He was more concerned with helping us and making sure we know about their company than charging us a fee to come out to fix it. We will DEFINITELY will be calling again for any future issues and are thankful to have found our one and only garage door repair company in the area!
Description of Work: Provided a phone consultation on a garage door issue we were having.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James S.
06/2015
5.0
garage doors
 + -1 more
Best service I've ever received for emergency service. Prompt, professional and polite! Came within 30 minutes and made the fix within 20 minutes!
Description of Work: Our garage door opener broke at 11:30am. Called Alan Conkling and they arrived within 30 minutes to fix the issue on a Saturday!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Jodi B.
05/2015
5.0
garage doors
 + -1 more
Service was timely and affordable. Service man was professional and friendly. He called several times before the service to let me know he expected time of arrival. Service was great and exceeded my expectations.
Description of Work: Repaired garage door anchor/hinge
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
mary ann H.
05/2015
5.0
garage doors
 + -1 more
good - gave us a credit for unused cost of Angie's list price for future use
Description of Work: repaired garage door hinge
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Robert P.
05/2015
5.0
garage doors
 + -1 more
Owner Alan was very responsive, answers the phone himself. He actually sent out one of his men, John, about an hour after we spoke on the phone. John was very capable and caring. He took care of the main issue that was keeping our garage door opener from working in less than 15 minutes. He then helped get us started installing new weatherstripping on the bottom of a 16 foot garage door. My wife and I were able to finish the job after John helped to get us part way there. I called Alan back and thanked hiom and complimented John's work. I will definitely use this company again if I need them and highly recommend them.
Description of Work: Owner Alan personally answered the phone and arranged to send one of his men out within an hour. John arrived on time after calling to tell me he was on the way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Reid H.
05/2015
5.0
garage doors
 + -1 more
Excellent! Alan and his team were very knowledgeable and easy to work with. They were professional and worked non stop. They responded quickly and had everything completed for us very fast. I am very pleased with Alan's service and we would definitely recommend him for anyone out there needing repair or replacement of garage doors!
Description of Work: Installed two new garage doors along with track etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Theresa K.
04/2015
1.0
garage doors
 + -1 more
I did not like them. I wanted to put a door on in emergency and I will not call them again. I messed up the door and there was a light coming and I asked them to fix he door. I told them there is light coming from the top and the guy said he cannot fix it. He made me mad and I was welling to pay extra but I didn't say anything and he said he cannot fix it. I got an alarm put on there to so I don't know it was alarm or the door. The one who did my alarm said "the door is lower then other door I have". So, I don't know who is right and who is wrong. They really made me made because I think they should have really fixed my door even if they ask me extra. He fixed one side but did not fixed the other side. I bought my other garage , it have written who manufactured it and everything but this one had to manufacturing but no paper work.I liked the lower then other one but it was making the drifts coming in.
Description of Work: They came to fix my garage door.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0
$800
Response from Alan Conkling Garage Door Service
I am sorry if I made you mad that I couldn't fix your door. Some times there is just no fixing a problem if we could have fixed the door we would have. Thanks Alan
Caroline R.
04/2015
5.0
garage doors
 + -1 more
Service technician Jay was fantastic! Prompt, professional, personable and happy to explain in detail why our door was having problems and how he was going to fix them. Very pleased with this company and Jay's work. Will definitely have back again if needed, but door has been great so far. Also, I had purchased a deal of $100 for $125 worth of work. Our bill came to less that $125, so I was given a credit towards a future service call, without expiration. Excellent!
Description of Work: Garage door repair and service. Replaced hinge and ball bearing roller on door. Adjusted the force adjustment on the door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Susan M.
03/2015
5.0
garage doors
 + -1 more
It turns out that when they built the house, they did not install the plastic around the door properly. They were very helpful. Appointment making was very easy and fast! They will be coming out to fix it the problem when the weather gets warmer.
Description of Work: My garage door wasn’t shutting properly.
Rating Category
Rating out of 5
professionalism
5.0
Yes, I recommend this pro
Catherine M.
03/2015
5.0
garage doors
 + -1 more
They did a great job. Showed up on time and were very throrough.
Description of Work: They installed new garage door sensors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Elizabeth T.
03/2015
5.0
garage doors
 + -1 more
Excellent service from the first phone call to the arrival of the technician. Jay arrived a little later than originally told but I was kept up to date by him and Alan. Jay was very professional and went right to work. They were the best price and availability when I called in the morning and I was very happy with the completed job.
Description of Work: Repaired broken garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Pieter O.
02/2015
1.0
garage doors
 + -1 more
They called me 20 minutes before they were supposed to show up to tell me they were out of town. They should have told me sooner that they wouldn't make the appointment. I had the feeling when I made the appointment that they did not want to come here from the start.
Description of Work: I purchased a deal from the company.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
Response from Alan Conkling Garage Door Service
Dear Member, I am very surprised you wrote a review like this. Let me explain what happened from my point of view. 1st you asked me if I could on a certain day last week in the morning which I said ok. The day of the appointment we called a 1/2 hour to confirm you are home, no answer waited 10 minutes for you to call back no call back so I put a customer in your place when we were done with this call I called you again. Still no answer. I waited for a return call, no call back so I was able to put another customer in that spot. When that appointment was done we called again still no answer left another message. Still no call back, waited and made a 4th call to say I could not wait any longer and had to leave your town to go back to my office. What I do know is I was calling a cell phone and if you had forgotten about are appointment, I know it happens, but not to even give me a courteous call back to say you forgot is unprofessional. Instead you write a review to make it out to be MY FAULT which is just ridiculous after all I tried to do to accommodate you. Thanks Alan Conkling
Gerald D.
02/2015
5.0
garage doors
 + -1 more
Said I didn't need this coupon, said the project was not as big as the coupon covered. Tighten some screws and I paid out of pocket. They said they were going to call and square it away with us. I still got charged. But the company was great.
Description of Work: They came out and fixed my garage door.
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Service Categories
Garage Doors,
Doors
FAQ
Alan Conkling Garage Door Service is currently rated 4.8 overall out of 5.
Alan Conkling Garage Door Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Alan Conkling Garage Door Service does not offer free project estimates.
No, Alan Conkling Garage Door Service does not offer eco-friendly accreditations.
No, Alan Conkling Garage Door Service does not offer a senior discount.
Yes, Alan Conkling Garage Door Service offers emergency services.
No, Alan Conkling Garage Door Service does not offer warranties.
Alan Conkling Garage Door Service offers the following services: Garage door & opener repair & installation. Repair & replace service on broken springs, rollers, cables, pulleys, receivers, & transmitters.
BARN DOORS WHICH SLIDE LEFT, RIGHT OR OPEN FROM THE CENTER, SERVICE ONE PIECE DOORS COMMONLY CALLED CALIFORNIA DOORS.