Family owned & operated Philadelphia since 2000. Alan answers all phone calls if you have a garage door problem give me a call. I might be able to fix it over the phone and save you a service call.
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Garage door & opener repair & installation. Repair & replace service on broken springs, rollers, cables, pulleys, receivers, & transmitters.
Services we don't offer
BARN DOORS WHICH SLIDE LEFT, RIGHT OR OPEN FROM THE CENTER, SERVICE ONE PIECE DOORS COMMONLY CALLED CALIFORNIA DOORS.
Came and provided an estimate within 24 hours and scheduled the work for the following week. They were able to come 2 days early, due to schedule change for another customer. The installation went without a hitch and they even cleaned the new garage door windows before they left.
Description of Work: Installed a new garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,970
Amy S.
03/2014
5.0
garage doors
+ -1 more
Very professional, considerate and fast service. Accommodating to my schedule. My new garage door is great but if I ever would need another, I will call this company for sure.
Description of Work: Installed a new insulated garage door and all the tracks, springs and moulding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$985
James L.
02/2014
5.0
garage doors
+ -1 more
They did a good job. The interaction with them was very good, and the garage door works very well. I saved a hundred Dollars for use later, if the spring breaks. It has broken once before, and so I paid them an additional 55 Dollars.
Description of Work: I purchased a big deal for Alan Conkling Garage Door Service. They checked my garage door, they lubricated everything, reattached the door, and installed the opener that I had purchased.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
David N.
02/2014
5.0
garage doors
+ -1 more
Called Saturday a.m. at 9:00 am for appointment. Very pleasantly surprised to learn they could be out before noon. Technician arrived as promised and promptly completed the repairs. Very professional and courteous. We would definitely recommend and use again.
Description of Work: Repaired garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Daniel W.
02/2014
5.0
garage doors
+ -1 more
He was punctual, honest, and didn't try to sell me products or services I didn't need. Very fast service!
Description of Work: He replaced a roller, tightened and lubricated all the hinges, and balanced the springs. He made sure the opener works properly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Janet M.
02/2014
5.0
garage doors
+ -1 more
They saved themselves a service call and saved us a lot of money. We really appreciated what they did...they very easily could have made the trip and charged us for something that was easily fixed ourselves!
Description of Work: Conkling returned our call and they were able to troubleshoot the Garage Door problem over the phone and walk my husband through the steps to solve the problem and fix the door himself!
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PATRICIA M.
01/2014
3.0
garage doors
+ -1 more
We contacted Mr. Conkling to do some repair work on our garage door. The remote was not working at all nor was the keypad. Mr. Conkling responded, "Well, how do you expect me to get in?". He then told us to find someone else to do the work. We had already purchased the coupon from Angie's List-$100 for $125 worth of work. Since no work was completed we would ask that you not charge our credit card or, if it has already been charged, please issue me a refund.
Description of Work: I purchased a Big Deal from Alan Conkling Garage Door Service - $100 for $125 Worth of Garage Door Repairs!
Rating Category
Rating out of 5
$100
Response from Alan Conkling Garage Door Service
[member name remove] had no way of getting into her garage, she also did not know anything about her opener which i needed to know if i was going to install a emergency release on her door but if i had no idea what has on the inside i might end up putting a hole in her door and still not being able to fix or get into her garage.So for that reason i did not take the job. I don't charge any one for their purchase of my coupon Angie's list does and i am sure they gave her a refund. Sorry for any inconvenience. But thanks for the call. Alan
christopher B.
01/2014
5.0
garage doors
+ -1 more
Contacted Conkling Garage Door Service in the afternoon. Gentleman was polite and attentive. Set me up for an appointment for the following morning. Serviceman (John) called (at the time I was told he would) before coming over as promised. He arrived, I told him what had happened the previous day (spring broke and cable got tangled in the sensor). John was super nice, told me that the springs needed to be replaced at $70 each and that he'd need about 20 minutes and I'd be good to go. He waived the $40 service fee since I found them through Angie's list. A really great experience overall. Prompt, professional, and above all really nice guys!!! Will definitely call them for any future issues.
Description of Work: Repaired broken spring on garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Adrian H.
01/2014
5.0
garage doors
+ -1 more
They came out the day after I initially got in touch, fixed the sensor very quickly and the door is a lot quieter thanks to a little of their tweaking, and a tip they told me, which I followed. I'd be happy to use this business again, but hopefully my door will be functioning fine for years and years, and I don't need to use them again!
Description of Work: Replaced a broken door sensor and tuned up a beat up noisy door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JOSH H.
01/2014
5.0
garage doors
+ -1 more
The technician was able to fix my garage door on the same day that I called! Alan charges a $40 service call fee, which is very reasonable. A faulty limit switch was easily replaced. Some other minor adjustments were made by the technician as well, and he was finished within 15 minutes. Because the only part replaced is available for less than $20 online, I would have been somewhat disappointed with the total price charged. But when I called to discuss the charges, Alan kindly accepted a $25 off Angies List coupon over the phone, bringing the total down to $115. This is a very reasonable price to pay for such great service!
Description of Work: Repaired a faulty garage door limit switch.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Marie O.
01/2014
3.0
garage doors
+ -1 more
I suggested they repair it but said they could not. Had to call another contractor and had new door installed. Would never use Conkling again. Why are you just doming back to me more than an year later?
Description of Work: All these people did was to put a lock on the inside of my garage door so I could not use it.
Rating Category
Rating out of 5
quality
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$210
Response from Alan Conkling Garage Door Service
I am sorry but my tech could not repair the door it need to be replaced so it seem that you did not like his answer but called someone else and he told you the same thing as you ended up buying a new door. thanks anyway for the call. Alan
mary ann H.
01/2014
5.0
garage doors
+ -1 more
The contact called within 2 days as he said. The repairman came on scheduled time. He was quick and friendly. He had the part and although our repair was under the cost of the Angie's list service paid, they gave us a credit for future use for the amount that we paid Angie's list. WE would definitely use again.
Description of Work: replace garage door hinge that split on an old solid wood door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59.95
H A.
12/2013
5.0
garage doors
+ -1 more
I called about our garage that had been closing roughly for a few months at around 10:30am. Someone from Alan Conkling Garage Door Service was able to stop by 1pm that same day (New Years Eve). He quickly determined the ball bearings in the pulley had gone bad. So he - * replaced the pulleys * fixed the lightbulbs in the garage * oiled the tracks on both garage doors * explained to me how to update the security code in the garage door opener * checked the battery in the garage door key pad
Description of Work: Garage door was closing roughly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
David M.
12/2013
5.0
garage doors
+ -1 more
Great! Done in less than 30 minutes. Garage door operates as new with less noise than before. Only charges $39.95 (plus parts) for service call. Came out on Christmas Eve when called the day before!! Being on time when you him is half the battle.
Description of Work: He fixed my garage door that was sticking going up and down. He also replaced the pulleys and lubricated the track.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
LINDA D.
12/2013
5.0
garage doors
+ -1 more
My timing was good because when I called they sent the service man right over- he was in the area. He did the repair and all is well.
Description of Work: The big spring over the garage door snapped. I was unable to get the door open.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Thomas M.
12/2013
5.0
garage doors
+ -1 more
looking to have any type of repair or installation done I would highly recommend this provider.
Description of Work: I was having problems with my garage door not wanting to open or close. I noticed that one of the safety sensors was blinking and I could not figure out why or how to make it stop. All I knew was that the door would not work. I have used this service provider before and was extremely satisfied with the work, they even came out at the days end to repair my garage door. I called the 24 hour service line and spoke to a gentlemen whose name I forgot to get and he talked me through the whole process of realigning my safety sensors and getting the door to function again. If you are l
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Evan Z.
11/2013
5.0
garage doors
+ -1 more
Called to fix my garage door openers. They came and left in 15 mins and everything works great! Got 2 new remotes. Don't buy universal remotes. They bring their own.
Description of Work: I used Alan Conkling Garage Door Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Dena B.
10/2013
5.0
garage doors
+ -1 more
He arrives exactly on time and checked all parts of the doors. No further service was needed at this time.
Description of Work: The serviceman was able to repair the light on my garage door negating the need to replace it at this time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dozie I.
09/2013
1.0
garage doors
+ -1 more
I called this company and got a very unprofessional individual on the phone who gave me a cost to replace my garage door and said he was too busy to come out to give an estimate and I should not call him again unless I was willing to put $500 deposit down. I would not recommend anyone work with this company based on my experience. It seems they are too busy and would not provide good costumer service. Needless to say I took my business elsewhere.
Description of Work: I called to get an estimate to replace my garage door.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Alan Conkling Garage Door Service
She asked for a est. which i gave her over the phone I told her to call around and if my price was in the ball park i would come out to measure and set up a install date. I was not rude in any way my price was not going to change with the house visit. I do not ask for a deposit over the phone I dont know what she was talking about a $500 deposit. alan conkling
Lisa K.
09/2013
2.0
garage doors
+ -1 more
Just an FYI when that happened (no one answered my emergency call) I kept going down my trusty Angie's list of providers and booked with the first person who did answer their phone. So here's a warning to everyone: don't offer 24 hour service that's not truly 24 hours. I had a great experience with the provider I did use and now see no reason to every even try this provider.
Description of Work: They make a big deal that you will be able to speak to someone at any hour on their website in the case of an emergency with your garage door. Mine was stuck closed (so it seemed like a classic garage door emergency in my opinion). It was about 12am but when I see 24 hour availability I assume I'll get someone on the phone (I realize no one is running out to fix my door at that time but I just wanted to make an appointment for the next day). I called literally every number on their website and through Angie's list and no one answered. I called even several times. All went to voicemail.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Alan Conkling Garage Door Service
I am sorry I did not answer your 12AM call. Alan Conkling
Alexis S.
09/2013
5.0
garage doors
+ -1 more
Very responsive. We had an emergency. The garage door was stuck in the down position, and the car was stuck in the garage. Alan answered our first call, and someone was at our location in only about a half hour. Knowledgeable and professional. Diagnosed and fixed the problem in only about an hour. Very reasonable cost for base service call fee and labor. Definitely keeping his firm on file for future maintenance needs of our (very old) garage door.
Description of Work: Repaired broken garage door cable
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
David R.
09/2013
5.0
garage doors
+ -1 more
It went excellent. They were tremendous.
Description of Work: He fixed my spring on the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KATHY K.
09/2013
5.0
garage doors
+ -1 more
The think I look for in a company is service, and this company has it! Whent he installed the garage door system years ago, it was in the middle of a deep freeze, and they were kind, showed up within four hours, and fixed the garage door with a complete overhaul. Today was a minor fix, we had bumped the electronic eyes off the track and could not figure this one out. So we called, they answered on one ring, and in an hour, there was someone at my door. They fixed the issue, and also loved my dogs! They are always a pleasure to work with. I recommend their quality and service levels to anyone who is looking!
Description of Work: Repaired the electronic sensor on an existing garage door that they had previously installed eight years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Roger J.
08/2013
5.0
garage doors, doors
+ 0 more
Unlike many other contractors, Alan Conkling actually answers the phone when you call. That was the first thing that impressed me, but not the last. He did exactly what he said he would do, when he said he would do it, at the price estimate that he gave me. How many contractors can you say that about? He also explained all the details about how to maintain the door and program the openers. Alan is also a really nice guy and takes the time to answer all the question that you have before and after the sale. I highly recommend him.
Description of Work: Alan worked with a helper to completely replace my garage door and garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,420
Marcy N.
08/2013
5.0
garage doors
+ -1 more
I discovered that one of the springs on my garage door was broken when the door wouldn't open. After reading lots of reviews, I called Alan Conkling Garage Door Service on Sunday afternoon and made an appointment to have someone come out on Monday morning. Jay arrived promptly, after calling to let me know he was en route, and he replaced the springs and cables with no fuss or drama. He answered some miscellaeous questions that I had and generally was a pleasure to work with. I've added their sticker to the wall of my garage, on top of the repair service stickers that were already there from work the previous owners had done, and will definitely call if again if/when I have a garage door issue.
Description of Work: Replaced springs and cables on the garage door
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Service Categories
Garage Doors,
Doors
FAQ
Alan Conkling Garage Door Service is currently rated 4.8 overall out of 5.
Alan Conkling Garage Door Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Alan Conkling Garage Door Service does not offer free project estimates.
No, Alan Conkling Garage Door Service does not offer eco-friendly accreditations.
No, Alan Conkling Garage Door Service does not offer a senior discount.
Yes, Alan Conkling Garage Door Service offers emergency services.
No, Alan Conkling Garage Door Service does not offer warranties.
Alan Conkling Garage Door Service offers the following services: Garage door & opener repair & installation. Repair & replace service on broken springs, rollers, cables, pulleys, receivers, & transmitters.
BARN DOORS WHICH SLIDE LEFT, RIGHT OR OPEN FROM THE CENTER, SERVICE ONE PIECE DOORS COMMONLY CALLED CALIFORNIA DOORS.