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MaidPro Collegeville

House Cleaning

About us

Whether you need weekly, bi-weekly or one-time cleaning, it's time to discover the magic of MaidPro. Your home will be cleaned to your highest expectations by trained professionals at surprisingly affordable rates.

Business highlights

19 years of trusted experience

Services we offer

Residential & commercial house cleaning including bathrooms and kitchens, floors & dusting.

Services we don't offer

Carpet Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.024 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
42%
4
29%
3
13%
2
17%
1
0%


Rating CategoryRating out of 5
quality
3.9
value
4.0
professionalism
4.3
responsiveness
4.5
punctuality
4.5
Showing 1-24 of 24 reviews

Raymond B.
06/2017
4.0
house cleaning
  + -1 more
I called maybe 7 cleaning services. They were the only ones who called me back. They called back within an hour and a half. I set up an appointment with them.
Description of Work: They did housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Don M.
12/2016
5.0
house cleaning
  + -1 more
Great! Demerae did a wonderful job. She is particular in every detail.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert A.
11/2016
5.0
house cleaning
  + -1 more
Today I had a cleaner named Brittany at my house. She did a very thorough job including moving carpets out of the way, taking extra time to clean the shower and making my house look great! I've been a MaidPro customer for about 4 years and have no problem giving them a 2 thumbs up recommendation - I encourage you to give them a try. Bob A.
Description of Work: Cleaned kitchen, bathrooms and floors throughout the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Rich H.
11/2016
5.0
house cleaning
  + -1 more
We have been using Maidpro for a while now and we couldn't be happier with our girl Rachel. She is phenomenal and we are lucky enough to have her every visit. She does an awesome job and goes above and beyond. Highly recommended.
Description of Work: We were looking for a regular cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Megan G.
11/2016
5.0
house cleaning
  + -1 more
Great. We've been using them for about 3-4 years now. We took a break and tried some other providers but they didn't live up to the standards of MaidPro.
Description of Work: Basic monthly housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$15,500

Chip S.
06/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: The Company has been cleaning our home for the past 4-5 Years and are very professional. Highly Recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Chip S.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Maid Pro has been cleaning our home for years. They are responsible and do a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan H.
03/2015
4.0
house cleaning
  + -1 more
It was so, so. It was OK. They were reliable and on time and insured. The lady that did the cleaning was very nice. They didn't allow enough time for the lady to clean my house sufficiently. It was expensive. It was $140 every time she came. I let them go the last time they came out. I probably would not use them again.
Description of Work: Collegeville Maid Pro cleaned my home. It included 9 rooms.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$140

michelle B.
07/2014
5.0
house cleaning
  + -1 more
I have utilized MaidPro in Collegeville services for many years. The office staff is excellent - they are always professional, stand behind their services and support the needs of their customers. The cleanings are consistently well done and if there is anything missed they always offer to send someone out right away to rectify the situation. I highly recommend their services to anyone looking for reasonably priced and consistently thorough cleaning services.
Description of Work: Provides bi-monthly house cleaning services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Marcela N.
12/2013
2.0
house cleaning
  + -1 more
When the work was done, I had no complains but the work was almost never completed as per agreement. Most of the times I had to call the office because either the hardwood floor was not washed, or the countertop and backsplash were not touched. They would return the next day to finish. Then we would go over our agreement again and they would promise never to happen. ...Until the next time. I gave them chance after chance but no change. I canceled the service after a few months but it was a few months too long.
Description of Work: Vacuumed and washed the floors, dusted, cleaned kitchen countertop and backsplash.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$110

Leigh H.
11/2013
5.0
house cleaning
  + -1 more
MaidPro thoroughly cleans my bathrooms, kitchen, & bedrooms, all in a 4 hour time frame (just one girl). The cleaners are always friendly, efficient, and care about your house (ex: they wear booties over their shoes to protect your carpets).
Description of Work: I have used MaidPro 4 times (once a month) and they have always done a great job. They truly listen to what you would like done, work continuously through the time allotted, & do the detail cleaning that some other cleaning companies do not do (or miss). Another bonus is that I can communicate exactly what I want (there is no language barrier).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Response from MaidPro Collegeville
Hi (Removed Member Name), Thanks! Glad things are going well. Please let me know if there is anything else we can do for you! Jesse

Laurie P.
04/2012
3.0
house cleaning
  + -1 more
I requested 2 people to come, so it's half the time they have to be there. I know a one time cleaning is not easy, I used to clean houses, but I removed all the clutter, even cleared off my hutch of all knick knacks and the bathroom counters were clear. It was not a full house cleaning, I eliminated 3 bedrooms and the living room and dining room. One girl spent over 2 hours cleaning the master bath and the master bedroom...and I still found dust on multiple pieces of furniture and the baseboards in the hallway. The downstairs ended up being rushed and I had to re-do parts of my kitchen floor and hardwood floor. They did a good job on many things, but they are definitely a C or less rating.
Description of Work: Despite the average rating on Angie's list, I did hire them to clean my house - a one time cleaning. The company was very responsive and I was able to get a quick appointment, which should have been my first red flag.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$200

Monica D.
03/2012
4.0
house cleaning
  + -1 more
They're reliable. Before switching to their service, my cleaning lady was forgetting our appointments and rescheduling. I'm selling my house, so I needed it look good while on market. They make this happen. They come out when I need them and leave the house looking great. They really care about their customers' experiences. Anytime I contact them with a concern, they're dilligent about taking the feedback to heart and making things better. Also, their prices are not cheapest but they're not the most expensive either.
Description of Work: They come out every other week for routine cleaning to maintain the home. This includes cleaning the kitchen, baths, dusting and vacuuming.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$140

Danielle C.
07/2011
2.0
house cleaning
  + -1 more
I would say it did not go well as we are clearly not happy with the service we received yesterday. * An update to this report - after viewing photos sent to the company, Maid Pro agreed that the service was not up to their standards and sent Lisa to reclean our home yesterday. As expected, Lisa did a phenomenal job (as she had done the first time) and we are very pleased with the service. If we have Maid Pro back again, we will make sure we request Lisa - she is thorough, professional and takes pride in her work.
Description of Work: I had previously hired this company for a "one time cleaning" because we were going out of town and I wanted our house/dog sitter to stay in a clean home (we have 5 dogs and one cat). Lisa did an excellent job (though I was home with her that day). My house felt, looked and smelled clean. There were certain areas that my husband nit picked (tops of doors) but otherwise I was very happy. A few weeks after returning from our trip, I decided to re-hire this company and realized that the $85 bi-weekly fee required a commitment so we opted to go with the $130 "one time" fee which to us is a HUGE splurge. We left a $30 tip out for Crystal and a key under the mat. When I first got home, the house "appeared" clean but the way it smelled when Lisa was done with it was clearly not present, which made us start to question. The checklist was almost 100% complete but as we started looking around we realized that barely anything in our house was clean (and she was supposedly here for THREE hours). Our bed was not made (per checklist), both bathroom sinks, though appeared clean, were not, the shower had not been cleaned (except for the ledge), there was still dog/cat hair on many portions of our floors, in fact we have a room divider at the top of our stairs and when I moved a portion of it, there was a huge clump of hair, a picture frame in our front room the rests against the wall, when moved, had dust behind it (so, clearly not moved) and it too had not been dusted, the entertainment center with our tv on it - not touched, shelving unit in our bedroom, not touched, a chair in out bedroom with dog/cat hair on it, not touched, our bedroom door, cat hair behind it, a two tiered table in our living room, while the top tier was cleaned, the bottom, not touched. I am VERY disappointed and really wondering what this woman did for 3 hours in my home and after e-mailing this company I am hoping they do not charge me $130 for services CLEARLY not performed.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$130

Nina L.
05/2011
5.0
house cleaning
  + -1 more
I've experienced some cleaning services before in the past when I lived in NJ, some good, some bad. This company so far has been my favorite. You can definitely tell this company stands out from other companies based on their customer service. I disagree with some of the previous reviewers regarding the dusting. I've never seemed to have a problem with this. My friend did have an issue once where her basement bathroom seemed to be skipped. After she called the office they came back immediately to fix the issue and walked through the whole house to make sure she was happy with the rest of the service. The office seems very willing to correct any mistake and is always looking for feedback from me. I gave a B on price because I've had less expensive services in the past but I think they are still well worth it.
Description of Work: Cleans my house every other week for a year and a half.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132.5

Susan T.
04/2011
2.0
house cleaning
  + -1 more
We had similar experiences. Cleanings started out good, then we had cleaner after cleaner leave. Their dusting is horrible. Our dining room table has nothing on it...and never gets dusted fully. They are supposed to pick up everything and dust underneath and this RARELY happens. I am just tired of having to provide the same feedback every week...and they can't seem to keep cleaners...so am on this site to look for a new cleaning service.
Description of Work: Clean house every other week.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$125

Heather P.
03/2011
3.0
house cleaning
  + -1 more
Initially we were very pleased with our service from MaidPro. We had a rotating cast of cleaners initially, and some were good and some were not. We finally ended up with Krysti, who was absolutely wonderful. We have two small children and both work, so our house can be quite cluttered and messy, and she was super-thorough, professional, and most of all, kind and sweet. She eventually left for a career change, and our next cleaner, Joanna, was also fantastic. However, when Joanna decided to leave MaidPro to focus on her schooling, she repeatedly asked MaidPro management to send another cleaner along with her before she left so that Joanna could "show him/her the ropes." MaidPro did not do this. When a new cleaner showed up on 3/25, she was like a deer in the headlights. We sent her away. MaidPro's service is expensive and we frankly expected that the cleaner would have been briefed on the areas to concentrate on (kitchen and baths). We just didn't feel like breaking in another new person and have decided to find another service. When we spoke to the office, they didn't even try to keep us as clients. Very disappointing.
Description of Work: Housecleaning services for a 4BR 2.5BA house.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$120

Pat B.
11/2010
2.0
house cleaning
  + -1 more
Got worse over time. Never dusted, even empty bookcases. I don't think they vacuumed, based on what I have picked up since they left. Even when I asked specifically that they dust. They did not and did not send a supervisor to check up on themselves. They weren't even willing to come to my home and return my key, they mailed it to my office.
Description of Work: Routine housecleaning

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$110

Jeannine M.
09/2010
5.0
house cleaning
  + -1 more
EXCELLENT. From the time I called the Sales center and got the estimate to the time I came home from work the people I spoke with and the lady who cleaned my home were friendly, professional and caring. They made sure my questions were answered and listened to all of my needs. Pricing was perfect for the service I received. My house looked spectacular, my couches were groomed, my cat was safe and secure. My bathrooms and kitchen (which were my rooms of importance) we sparkling!! and my house smelled wonderful! I would highly recommend MaidPro to everyone!
Description of Work: Scrubbed, dusted, vacuumed, and sanitized all areas in my house. I'm a busy person and work 40 hours a week. I have no time to clean my own home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Christine S.
09/2010
4.0
house cleaning
  + -1 more
MaidPro has consistently been professional, courteous, friendly, and easy to communicate with. The only down side to their service is that someone new comes almost every visit, so there is not always complete consistency in the work that gets done. Their price felt a little high for my small, 900 sq. foot house, but they were competitive with other quotes that I received. Everyone I have met or spoken with from their company has been friendly and helpful, and I have felt comfortable with them in my home when I'm at work.
Description of Work: I have used MaidPro to clean my home every 4 weeks since January 2010.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Randy P.
08/2010
4.0
house cleaning
  + -1 more
Exceltenet
Description of Work: Excellent cleaning services. Every question answered jobs well done.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Cheryl M.
06/2010
4.0
house cleaning
  + -1 more
I found them on Angie's List and I am generally pleased with them. I definitely notice a difference based on who they send out. They have been out 3 times and each time it has been different people.
Description of Work: MaidPro has cleaned my home. I enrolled in monthly service with them.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$115

BETH K.
04/2009
3.0
house cleaning
  + -1 more
Each person that came out had good qualities and bad qualities so I had requested the owner to send out one particular person but it didn?t work out. I just didn?t like the fact that they sent out different people every time, one of them was smoking all the time, the other one wouldn?t stop talking. It is a little taxing showing them everything every time a new person came out. The owner called me right back when I had this problem, which is good but the problem was not taken care off. They did take responsibility when I called them with any problems, they would offer to send someone out to take care of it, which was nice, but I just think they did not do a good job in the first go and decided that I wanted to try another service and then probably compare their work. I wouldn?t recommend them.
Description of Work: I hired them for general house cleaning for every two weeks.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$79

joanna M.
10/2008
4.0
house cleaning
  + -1 more
Overall they are a good company. They always show up as scheduled. Quality is good. The only thing that I do not like is that they only send 1 person in each cleaning, and often it is a different person each time. I don't like when I don't know who is coming. They seem to have a high turnover rate (maybe this is expected in this business).
Description of Work: Biweekly cleaning - townhouse (3 bedrooms, 2.5 baths, kitchen, living room).

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$95

    Contact information

    212 W Main St, Collegeville, PA 19426

    http://www.maidpro.com/collegeville/

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    MaidPro Collegeville is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    MaidPro Collegeville accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, MaidPro Collegeville offers free project estimates.
    Yes, MaidPro Collegeville offers eco-friendly accreditations.
    No, MaidPro Collegeville does not offer a senior discount.
    No, MaidPro Collegeville does not offer emergency services.
    Yes, MaidPro Collegeville offers warranties.
    MaidPro Collegeville offers the following services: Residential & commercial house cleaning including bathrooms and kitchens, floors & dusting.
    Carpet Cleaning

    Contact information

    212 W Main St, Collegeville, PA 19426

    http://www.maidpro.com/collegeville/

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM