Kerri cleaned my home for a few months. Initially, the quality was good, however after the first couple of visits there were many things missed and incomplete. She came every Friday morning. I noticed she started to come to clean later and later, and on June 27 she just didn't show up to clean. I left her two messages and never heard anything back from her to date. Completely unprofessional.
Description of Work: Weekly cleaning services for home.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$125
JOHN R.
05/2013
2.0
house cleaning
+ -1 more
Keri came out for the estimate and a walk through. Turns out a few of her current customers are acquaintance of mine and provide a nice reference. Price for Initial was $245. Keri reset apt for work 2 times before getting here. We were being patient. She did come out and do the work with helper(s) and the did a fabulous job. Even came back for 90 minutes the next day to finish job perfectly. So weel we paid her $300 for the job she quoted for $245 We figured we had found our new service. Not so much....... Keri, made and broke 3 commitments for follow up sessions. On the morning of the third apt she texted us to say she was over extended and could not take on our account. Shouldn't take 4 weeks for her to tell us that. High grades for price and quality work, low grades are for unprofessional handling of commitment and communications
Description of Work: Heay Intial clean and then every 2 weeks 4 Bedroom Center hall with Full Basement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$300
Roger C.
08/2012
1.0
house cleaning
+ -1 more
N/A
Description of Work: Might have been good. Never showed up to give an estimate. Never answered my second phone call.
Rating Category
Rating out of 5
responsiveness
1.0
Graig N.
01/2012
5.0
house cleaning
+ -1 more
Overall it was a great experience working with Keri and I couldn't be happier.
Description of Work: We just moved into our new home and before doing so, we had Keri come clean it from top to bottom. Not only was she very pleasant and trustworthy, but she did an amazing job. She was extremely thorough and cleaned parts of the house I wouldn't even think to. She was here all day long literally on her hands and knees scrubbing our floors. When I asked her if she brought a mop she told me that she doesn't use one, she gets down on the floor herself to scrub it. My house was immaculate after she left and her services were definitely worth every penny. I would absolutely use her again in the future and recommend her to anyone looking to have a spotless home.
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Service Categories
House Cleaning
FAQ
Keri's Kleaning is currently rated 2.6 overall out of 5.
Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Keri's Kleaning accepts the following forms of payment: Check