Basement Waterproofing Specialists

Excellent, hard working forman and crew who knew what they were doing. Foundation repair and installation of sump pit. pump and backup pump was completed in two days, as promised. Highly recommend.

It was good.

They were excellent!! I had water in my basement and they came the next day. They found a crack in my foundation that was covered by insulation and was able to schedule the repair the next week. They came on time and did exactly what was expected. Workers were great! Very professional, helpful and showed me the repair each step of the way They were also neat and cleaned up after the job was done. 100% recommendation from me!

They are very fast and professional. Will call with any other projects that fits.

Inspector sent to evaluate the project was prompt, professional and explained the process in detail ( had photos) of what they were going to do. The work was able to be scheduled the same week, and completed in one day as promised. The crew was careful to make sure that my household belongings were covered and protected. Work was neat, all debris was removed and work areas cleaned- up. We have had wet weather since the project was done, and have had no issues with water coming into the basement or garage. The downstairs 'musty' smell that has been present since the house was built is GONE! I am very grateful to have this company recommended through HomeAdvisor :)

DO NOT USE THIS COMPANY! We recently had Basement Waterproofing Specialists Inc. do a $13k install of new drain system and sump pump in our basement. We have just had the basement flood and, after investigating why, I discovered it was the installersâ negligence that caused this. When they installed pump, instead of putting it on a dedicated line like they should have (this was info their own engineer confirmed for me as well), they plugged it into an outlet on a light bulb socket and then neglected to check that that outlet worked when lights were off (it did not). As a result of that negligence our basement flooded in this last storm and the flooring as well as several personal items are wrecked. I called company so they could work out us getting it fixed/reimbursed/etc. and was told very rudely over the phone that it is not their problem. "We are not responsible for where it is plugged in." "YOUR basement flooded, and we don't do that work nor will we be reimbursing for any amount." I am appalled at the callousness and complete lack of caring (they did not even say â sorry to hear you had flood). I would like to get the word out to warn people that Basement Waterproofing Specialists Inc do not stand by their work when it is done incorrectly, and that after they have your money, they stop caring about you.

Punctual, tidy and I couldn't believe how much they got done in one day. Very professional and friendly. Would absolutely recommend.

They did an excellent job waterproofing our basement and in a very timely manner. But the price was a bit high

The job was done timely. However, it did not solve my problem. My backyard is still just as muddy as it was before, maybe more. There is a constant flow of water coming from the hill behind me and from my neighbors yard. All four properties, including mine, have water-soaked backyards. Now, I have a constant flow of water draining down the front side of my front yard from the outlet, onto the pavement, flowing in front of my neighbors driveway, then down into the street and into the storm drain several yards away. Come winter, this is going to be a dangerously slippery area not only for my neighbor but for pedestrians. At my insistence, East Pennsboro Township did come and survey the issue. It is much more water than they had anticipated, yet there is nothing they can do about it for now. The engineer from the township said there may be an underground spring involved. He is going to return in the fall, once the foliage in the backyard has subsided. He wants to try to determine where the water is coming from. I do not blame the contractor. They did their best to solve the issue. But their best has not been good enough. Sadly, it has cost me $5,000 to find this out! Problem not solved at all but exacerbated.

They did a good job and now we don't get flooding. They did the permits and the only downside I'd say is they didn't cover things so some things got dusty but it was finished in a day. The pipe going out didn't pass inspection so they came back and fixed it and it did when the inspector came back.

They responded quickly. Presented a clear plan to keep our basement dry. They did the work as promised in a timely fashion, and persevered through obstacles (cramped conditions and thick reinforced concrete to hammer through). I'm satisfied.

The salesmen were wonderful but clearly, they do not communicate well with the people doing the work. It was a headache of a day making sure the crew was installing the system the way the salesmen presented it without shortcuts. The crew of about 15 guys looked like they were picked up off a street corner that morning. When we detailed our concerns with BWS they sent a service guy out a week or so later to see the work which, of course, was all covered in concrete by then. But I was able to show him the dirt and splashed concrete on the walls and the sloppy silicon sealing job on the Mira drain. So, he went right to the sumps to test them and discovered that the battery backup was not working when tested. So, they are going to replace it but that means we are still not done with this headache of a project. Will the system work, when all is said and done? I think so but all I can say is that their system is not really much different than all the others out there so good luck!

Not bad. Quick and prompt response times.

It was a 2 days job and the workmanship was outstanding. Even my wife approved. The communication with the Forman was a little rough, but nothing serious. The second day was during a thunderstorm so they got to see where the water was coming. That was the first time we were glad that they were able to see it. We would definitely recommend them.

they were very professional and polite. The basement was cleaner when they left than when they started. Very, Very pleased.

After using basement waterproofing specialist for my French drain installation I was so pleased with their service I called them again when I noticed signs of a possible foundation crack. They accurately identified the issue and determined I had a crack in my foundation. They thoroughly sealed the crack and put multiple layers of membrane to secure the foundation and to ensure no water ever gets through. I would highly recommend!

The technicians great deal of time in assessing and offering the right solution for the work that needs to be done and the work started as scheduled and completed on time

The guys were extremely great to work with. Keep me updated on process explaining about everything. Also very pleasant to talk to

After dealing with several rainwater issues in the basement of our new home, we decided something needed to be done. We met Aaron from Basement Waterproofing Specialists at a home expo and asked him to come and take a look at our problem. Aaron came out and after inspecting the existing system, found that a large portion of the existing pipe was blocked by mud and dirtâ ¦not something you wanted to see in a newly purchased home. He understood our concerns and carefully discussed the entire process of replacing with their Sub-Floor Drainage system. Aaron was very knowledgeable and his passion and professionalism was very appreciated. Within a few weeks of having Aaron do his initial assessment, we had a new drainage system including two new sump pumps with battery backups and exterior underground drainage pipes in the back yard to push that water well away from the foundation. The crew was able to complete the job 2 days earlier than quoted which was awesome. Aaron came by to do the final inspection and even took it upon himself to address some very minor items that at first even we didn't catch just to make sure that we would be fully satisfied. This extra attention to detail is definitely rare but very much appreciated. We would recommend Aaron and the entire Basement Waterproofing Specialists team to anyone who is looking to address any water issues they may have with their basement.

Excellent engineer and hard workers.

They installed a French drain and sump pump in our basement as described and on time. There was a minor leak issue with the pipe for the sump pump which they corrected quickly.

V

They arrived on time and had a job done in a timely manner without trying to sell things we didnâ t need. We saved at least $5000 over other inspections we had done by those who oversell products and services like these.

Our experience was exceptionally good with Basement Waterproofing Specialists. Aaron was thorough and very helpful during the consultation. He explained everything in a way that was easily understood. The installation crew was courteous and focused on the task at hand. They took measures to minimize the dust and debris during the installation. When the work was completed, the site was swept clean and left very tidy. I would definitely recommend BWS for waterproofing!

I don’t usually write reviews but I have been so impressed with Basement Waterproofing Specialists. I recently hired them to do a repair to my foundation and waterproof the basement. Everyone from the Office Staff to the Inspector and the work crew were professional, courteous and focused on customer satisfaction. They explained clearly what they would do and the work was of high quality, competitive and all done in a day. They put up dust sheets before starting and left the place clean and tidy. They talk a lot about treating customers like family and that’s exactly the company culture I saw. Thank you!