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Jerry's Computer Service LLC / JCS Technologies

Computer Repair, Phone Sales, Phone Repair,

About us

We are a Technology Company that provides Sales, Service and Maintenance to Individuals, Small and Medium Businesses. With five Dell, Microsoft, Juniper, Panasonic and Cisco certified engineers, we cover the Chester, Delaware, Berks, Dauphin and Lancaster Counties in Pennsylvania and Northern Delaware. On larger projects we will use additional staff and subcontractors. Our fee is $5.00 for any call-out and estimate to cover fuel charges. Our rate is $85.00 per hour and a majority of our calls are resolved within 3 hours. We offer Bench repair service at a fixed rate of $300.00. Our 30 day warranty insures you will not be charged again for any additional revisits should the same problem persists. We do not stock parts for every system, but we can have them within 1 to 3 days. We also offer services that insure scheduled maintenance and unscheduled service calls. We have a certified and knowldgable staff available for special projects including designing solutions, installation, configuration and project managment.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Computer Sales, Repair, Home or Office Repairs - break/fix, Wired and Wireless Networking, All Microsoft Windows Servers, All Microsoft Windows OS, Juniper Security Systems, Enterprise Networking, MPLS, Cisco Small and Medium Business Solutions. All Software/ Hardware Upgrades, Memory Upgrades, Data Center Configurations, Virus & Spam Removal and Protection, System Cleaning, Telephone Systems Provider, Vendor, ISP, and Phone Company Agent interface

Services we don't offer

TV Repair, Cellular Phones, Component Repair, Monitor Repair, Service in Philadelphia, Parts and Supplies

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.87 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
14%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
5.0
professionalism
4.8
responsiveness
5.0
punctuality
5.0
Showing 1-7 of 7 reviews

Philip K.
06/2014
5.0
computer repair
  + -1 more
Jerry was great. My operating system crashed. I did not have recovery discs. It was a lot of work to restore but he did it! He saved all our files and was able to recover everything from the hard drive.
Description of Work: Restored operating system, saved files, shortcuts, emails, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

henri S.
01/2014
5.0
computer repair
  + -1 more
very responsive excellent advise on how to solve the problem price was right am in process of solving the problem myself
Description of Work: provider not hired, but gave excellent advice

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$85

Maureen W.
09/2011
5.0
computer repair
  + -1 more
The ordering took a while but that wasn't his fault. He actually came to my home to pick up the computer and he dropped it off. He explained everything which was nice. He didn't do anything without asking me first. He lives near me and it is nice to know that I now have someone because I didn't before. It is a nice feeling.
Description of Work: I used Jerry's Computer Service twice because I was having problems with both my laptop and desktop computers. The desktop needed a part replaced. He figured out what was needed and he ordered it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Keith R.
08/2011
5.0
computer repair
  + -1 more
Jerry called back within an hour of my first contact with the company. We set an appointment for the next day and Jerry was a few minutes late (primarily due to his GPS giving him incorrect directions).Within very few minutes he had the primary reason for my call - Internet problem - solved. He then updated a couple of programs and adjusted a software conflict that I was unaware of. He was professional and courteous and instructive. We will definitely have Jerry return for future problems and have him "tune-up" the computers on a regular basis. I would strongly recommend Jerry's Computer Service.
Description of Work: Corrected a problem with my Internet service. Updated programs. Solved software conflict issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$47.5

Response from Jerry's Computer Service LLC / JCS Technologies
Thank you Member for the opportunity to earn your business. I will take you suggestion and work on answering the phone with a more professional greeting.

RAY & KAREN K.
04/2011
5.0
computer repair
  + -1 more
He called and told me that he was running behind but would be at the house in another 15 minutes. I always appreciate when a person lets me know if they are going to be late, and he did that. He worked for about 2 hours and kept me informed of the procedures he was doing on the computer. I went on the computer before he left, so I would know that everything was in working order.
Description of Work: Jerry installed the AVG Internet Security System with a 2 yr. contract. He also updated the Linksys modem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$246.91

RAY & KAREN K.
08/2010
4.0
computer repair
  + -1 more
good
Description of Work: computer running "hot" - didn't do it while he was here but have not had the same problem so whatever adjustments that were made must have worked.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Tom & Jo-Ann D.
03/2010
5.0
computer repair
  + -1 more
He is a beta tester for Microsoft, meaning he has specialty tools to update those with Windows. He is quite outstanding to work with.
Description of Work: He set up my computer, installed software, built a network, etc. Basically he takes care of all of my computer-related needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jerry's Computer Service LLC / JCS Technologies
It was our pleasure to accept the opportunity and responsibility to meet or exceed your expectations.

    Contact information

    103 Birch Run Drive, Coatesville, PA 19320

    www.jerryscomputerworld.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 8:00 PM
    Tuesday:
    9:00 AM - 8:00 PM
    Wednesday:
    9:00 AM - 8:00 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 8:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Phone Sales,
    Phone Repair,
    Phone Service - Landline,
    Computer Sales,
    Internet Service,
    Voice Mail,
    Phone Wiring,
    Computer Training

    FAQ

    Jerry's Computer Service LLC / JCS Technologies is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 8:00 PM

    Tuesday: 9:00 AM - 8:00 PM

    Wednesday: 9:00 AM - 8:00 PM

    Thursday: 9:00 AM - 8:00 PM

    Friday: 9:00 AM - 8:00 PM

    Saturday: 9:00 AM - 8:00 PM

    Jerry's Computer Service LLC / JCS Technologies accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Jerry's Computer Service LLC / JCS Technologies offers free project estimates.
    No, Jerry's Computer Service LLC / JCS Technologies does not offer eco-friendly accreditations.
    No, Jerry's Computer Service LLC / JCS Technologies does not offer a senior discount.
    Yes, Jerry's Computer Service LLC / JCS Technologies offers emergency services.
    Yes, Jerry's Computer Service LLC / JCS Technologies offers warranties.
    Jerry's Computer Service LLC / JCS Technologies offers the following services: Computer Sales, Repair, Home or Office Repairs - break/fix, Wired and Wireless Networking, All Microsoft Windows Servers, All Microsoft Windows OS, Juniper Security Systems, Enterprise Networking, MPLS, Cisco Small and Medium Business Solutions. All Software/ Hardware Upgrades, Memory Upgrades, Data Center Configurations, Virus & Spam Removal and Protection, System Cleaning, Telephone Systems Provider, Vendor, ISP, and Phone Company Agent interface
    TV Repair, Cellular Phones, Component Repair, Monitor Repair, Service in Philadelphia, Parts and Supplies

    Contact information

    103 Birch Run Drive, Coatesville, PA 19320

    www.jerryscomputerworld.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 8:00 PM
    Tuesday:
    9:00 AM - 8:00 PM
    Wednesday:
    9:00 AM - 8:00 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 8:00 PM