JEREMIAH ELDREDGE SEPTIC MANAGEMENT SERVICES INC

All went well - no surprises

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The entire Eldredge organization was extremely responsive, professional and went way beyond expectations to meet the changing demands of the buyers of the property and township inspectors. I recommend Jeremiah Eldredge Septic Management totally and withou any reservation.

I hired Eldridge Septic to perform a couple of repairs on my septic system, one of which was to correct a poor effluent filter installation performed by a competing company. Dale came out for the initial inspection. He made several recommendations, shared some best practices pertaining to the maintenance and operation of my septic tank, filter, and drain field. He exhibited the utmost professionalism, as did John the service manager, who was prompt in returning my calls (even without my leaving a voice mail he made a point to return may call knowing the missed call was from me), and patiently answered all my questions. Dale returned to perform the work… septic pipe leaving my home had to be sealed with hydraulic cement, both inside the basement and outside below grade… and a new effluent filter access tube had to be attached to the tank. The work was meticulous, attention to detail was evident, as was a concern for cleanliness. I highly recommend Eldridge for all your septic needs.

I could not have asked for a better or more prompt response.

The service was very pleasant. A guy came out and we talked to him for a while. We watched him do the work and he did a very good job. He gave us a recommendation on something that needed to be fixed as well. He was friendly to work with.

Finding a company to perform this work was a bit difficult as there were not that many reviews out there. I honestly stumbled on ELDREDGE from the http://www.psma.net/ website. There were a few decent reviews, however when I called the lady I spoke with was pleasant and informative so I chose them for the inspection. I could not have been more pleased with Curt, who performed the inspection. Septic systems were new to me and I have heard horror stories of inspectors failing systems to get an install job. Curt was the exact opposite, he was pleasant to talk to, obviously very well educated and was able to explain the system and its workings clearly. He even drew sketches of the system to better explain what was happening. Curt was trustworthy, punctual and the report was informative and on-time, all very important when a buyer is working on short timelines. I would not hesitate to use Eldredge in the future for any septic system work based on my experience.

Septic was replaced for the house we were buying by the seller, and we paid to upsize the system to accommodate a future addition. We met with Kurt Eldredge to plan this as well as ensure the tank placement would not interfere with an addition. We also agreed to pay to re-work the plan and $300 cost for new drawings for the upsized system and relocated tank. Kurt agreed (in writing via email) to modify the plan to shift tank location to the location we wanted, indicating the new tank placement didn't interfere with his work or add cost. Work went forward but I found that the tank location was not where it was supposed to be. Along w/my realtor contacted Kurt who indicated that he had not been on site yet and didn't know what was wrong but would make it right. Kurt then called back saying he wanted me to pay costs for tank relocation because it was in the proper location- and it was, on the OLD drawing. I refused indicating that he agreed to the change and that I wasn't willing to pay especially given that he'd not been onsite. He relented and asked to meet at the house to confirm the location. We met (along w/my realtor) soon after and we both marked the location for the tank. Kurt asked a second time that I pay for the cost of moving the tank; I refused again and he relented again, but indicating that my actions would cause him to lose money on the job. Soon after I received a voice message that the tank had been moved, but that he stopped short of the point he agreed to because it would cost him too much. By the time I was able to respond the work was done and the tank buried. At that point if I pressed further I risked missing deadlines to have the system certified in time for our scheduled closing. From the text on Angie's list it appears that Eldredge subs out septic installs and my experience seems to support that. Now the work done was- overall- done to a reasonable standard; I've also had the septic replaced at an old house and there were aspects of the work that showed more attention to detail by Eldredge than the previous company I had experience with. But at the end of the day he went back on his word three times. I've had some significant subsidence in spots- which is to be expected- but so far I've dealt with this myself rather than having them back on site.

Curt Eldredge did a very good job explaining everything to me about the entire process. I had no knowledge of how a septic system works and Curt was patient and walked me through everything.

They were great! The ratings say it all. I gave the price a "B" because, well, it's just money that I didn't want to spend ;) It seems pretty competitive, however, when looking at other company quotes.

We got them off Angie's List, and we are very pleased with them. We have done business with Eldredge before. We would give them an A in every category. We decided to go with somebody else this time. It is a family owned company in this area. They are very well thought of. They are very nice people and pleasant to deal with. The work they did for us before was fine. However, we got a referral from a construction company we have used for another company. We would use them again in the future for a bid.

The service went very well, as always. We have used them for so long, that we no longer feel we need to be here when they come. The work is done neatly, and effectively. We have an older septic system, but we have no problems with the field or tank . I give credit to the people doing the service for staying on top of any possible areas needing attention.

Couldn't be happier with their service, price, or results

Could not use facilities. Called Jeremiah on a Sunday, and he was out to snake trap in less than an hour. I thought that the price was fair considering it was a Sunday and that he responded so quickly. Work was completed very professionally.

Very well, they are dependable and knowledgeable.