Owner operated. No sub contracters. All work is performed by owner from sales to installs.
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
2014/2015 SUPER SERVICE AWARD WINNER. Insulation, whole house sealing, retro fitting, older homes repair, walls and attic, solar tubes, roof venting and now offering 22kw gererac whole house generators completely installed in a day.
eoff and his guys are fantastic! I was shocked at how reasonable the cost was for the blown insulation and to seal off our basement. I had this done yesterday and already notice a difference. Prior to finding Happy Planet, I called 4 other local companies and nobody called me back for an estimate. Geoff called back within an hour of the inquiry and stopped by shortly after that. Very personable and straight forward with what the job entails and the price.
Description of Work: Blown insulation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Hieu N.
05/2017
1.0
insulation
+ -1 more
I initially spoke with Geoff on 3/28/17 about getting an estimate for insulation for my crawl space. Instead of coming out to take a look at the crawl space, he asked if I could send him some pictures to save him the trip. I kindly obliged and sent the pictures via text message that same day. He replies and tells me he'll work on an estimate and send me a proposal first thing the next morning. He sends me a text the next day and says he has the numbers ready to email me. A few days pass and without seeing anything in my email about the proposal, I reach out to Geoff again on 4/1/17. He tells me he hasn't sent it yet because it's been a busy week and hopes to get to it later that day. I was very understanding and just waited around for the proposal. A few weeks pass and since I still haven't received anything (not even a text), I reach out to him again asking for the proposal. He responds by saying he is pretty sure he sent it to me a couple of weeks ago and asked me to check my spam folder. I checked, but of course, there was nothing. He says it must have been an email issue on his end and that he will resend it in a few hours. At the time of this post, I still haven't received anything in my mail or email from Happy Planet Home Solutions, LLC. I have been very patient and would've been happy to hire them for my insulation project. However, seeing as how Geoff couldn't even keep his word to send me something as simple as an estimate via email in a timely manner, I am hesitant to believe that he would be punctual if he were hired or that he would perform his work diligently.
Description of Work: Insulation for my crawl space
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Happy Planet Home Solutions LLC
When I first spoke with the customer and he told me where he was located. I made it very clear he was well out of our service area. And his scope of work was not our specialty. Never the less I told him I would see what I could do and I asked him to send photos and measurement. So I didn't have to drive 2 hrs out of my way. I received the photos and bunch of different over all square footages. Each time we spoke the square footage went up. Which changes the price and the scope of work. So even though this customer is not in my service area and not the scope of work that my company specializes in. I still sent the proposal. I have sent this customer the proposal, several times. To the email that the customer provided. Maybe he should have given me the correct email address. Maybe he should have checked with me and told me he still has not received it before leaving me this wonderful review. I will drive down to this customers home this weekend and hand deliver his proposal. Since I obviously was given the wrong information to begin with. I didn't even have his real name. Angie's list customers have to understand I do not have a bunch of employees to do all this work for me. I do all the sales, installs and all the paperwork myself. So I am very very busy taking care of the customers that provide me with the proper information. I do not have the time to follow up with every proposal that I send out, And now you are all reading about it. I will try harder to follow up in the future. Have a great day
Susan B.
11/2016
5.0
insulation, energy audit
+ 0 more
Geoffrey did an excellent job at the hottest time of this year in August. Very professional, and meticulous work ethic. Seeing the benefits of a job well done. Thanks.
Description of Work: Insulation of unconventional attic area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Alicia K.
10/2016
5.0
insulation, energy audit
+ 0 more
Great experience. Geoff was quick to respond to my initial inquiry, quick to come and provide a quote, suggested I price around to see how his price stacks up and was easy to deal with arranging attic insulation installation. On the day on installation, the team was quick, clean, thorough, and went above and beyond in expectations. This review is very delayed, but I wanted to see how the insulation panned out and it's been a great change in the comfort level within out house. I've recommended Happy Planet to some friends and will continue to do so.
Description of Work: Attic insulation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard W.
10/2016
5.0
insulation
+ -1 more
Great. The owner of Happy Planet Home Solutions, Geoff, came out and went through both attics (split level house) and basement, checking everything out. Explained the pros and cons of cellulose insulation, why air sealing was important and value of insulating the basement rim joist. I compared his proposal to several other insulating contractors and selected Happy Planet based on completeness of the scope of work, price and Geoff's zeal for his work and attention to detail. Geoff and his crew came out on one of the hottest days of the summer and completed the job within the day as scheduled. The work proceeded as planned with minimal intrusion on our routine and the crew cleaned up nicely.
Description of Work: Attic insulation: Air sealed two attics (~2000 sq ft total) with soy based foam. Installed baffles between all rafters and increased eave vents sizes. Installed recessed light covers over high hats and air sealed. Installed 14" of all borate cellulose insulation over 4 - 6" of existing fiberglass insulation. Installed rigged foam and weatherstripping over top attic entrances. Installed R-19 batting around basement rim joist and air sealed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Keith B.
04/2016
5.0
insulation
+ -1 more
Geoff Bates and his team are the best in the business, period. The attic required a lot of crawling on their hands and knees to get to the access points and to deal with unseen wires under the floor boards and duct work going thru the floor boards to the 2nd floor. Additionally, being an attic there were attic type items to deal with (seasonal decorations etc.). They calmly went about dealing with all the obstacles installing a dense pack R47. They cleaned up after the job leaving the attic cleaner than they found it. Geoff was genuinely interested in exceeding expectations and they did. On top of excellent customer service and workmanship, they were extremely competitive with 3 other companies (on the lower side of the 3). I plan on having Geoff back to perform the same service on a sound deadening project. I highly recommend. You won't be disappointed. Geoff also made me aware of a PPL Rebate opportunity and set me up with the form.
Description of Work: Purchased their service to blow in insulation in a 2500sq foot attic area
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Philip T.
03/2016
5.0
insulation
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
David M.
06/2015
5.0
insulation
+ -1 more
Geoff and his crew were very professional, and they rocked it! Great job! Immediately noticed the difference upstairs that the insulation made. Recommend them to anyone needing this type of work done.
Description of Work: Blown insulation in attic
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,350
Andrew G.
05/2015
5.0
insulation
+ -1 more
Geoffrey is a honest and affable guy. He is truly enthusiastic about his job and he genuinely wants you to be happy with your purchase. He and his co worker were neat and efficient. That's saying a lot considering I was getting blown cellulose, which can be messy. Geoffrey's obsession with finding and fixing all of the air leaks in my attic was admirable. A less committed insulation professional would have probably just filled my attic to the brim with cellulose and called it a day. Geoffrey also gave me an extra 4 " of cellulose in my attic for good measure at no extra charge. His work saved me about 35%-40% on my heating bills. It's hard to nail it down because this past winter was exceedingly brutal temperature wise (I was using Peco's previous year metrics as a base). Thanks to Geoffrey and his team, my house was a comfortable 70 degrees all winter long. I cannot wait to see what I save over last year come July.
Description of Work: Geoffrey Bates showed up on time and was extremely polite. He patched leaks and blew in insulation into my attic. He was also kind enough to attach a door sweep at no extra charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Kevin B.
04/2015
5.0
insulation
+ -1 more
Fantastic. Super honest and thorough. Can't imagine how this could have gone better.
Description of Work: Insulation for an addition to my house. Floors, walls, roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
JAMES C.
04/2015
5.0
insulation
+ -1 more
unknown
Description of Work: Insulated basement walls and doors, most other exterior doors in the house. Weatherstripped all the windows, foamed a leak in from the garage, reset and added to the insulation in the attic. Noticed an immediate difference in the temperature of the whole house...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Mark S.
03/2015
1.0
insulation
+ -1 more
I contacted him during the beginning of February. It took him a week to get him to come out and do an estimate. During that week, he had promised multiple times to come out and he didn't. A week after first contact he came out to do a quote and he brought him son. He told me he would be out to do the job in a week or two, probably closer to two weeks. Within that time period I did most of the prep work for him, as far as tearing down drop ceilings and other things to get ready for him. I have lung cancer so I called my nephew to come over to help me, but I still did the demo work for him to get started more easily. I sent him pictures of all the demo work I had done for him so he would have an idea of what work was left. I started calling him 2 weeks after his initial visit and he would not call me back. He would only text me. He was supposed to be out numerous times to do the job, but always came up with excuses. Now it is two weeks past that and the job is still not done. I'm going to have to move on and find someone else to do the work. Think twice and investigate thoroughly and you will find he is not worth. I wish I could leave leave my phone number so I could tell you how bad my experience was. It would be a bad experience for a normal person, let alone me having the lung cancer.
Description of Work: I called them to do insulation for my house.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Happy Planet Home Solutions LLC
This gentleman received my contact information from an other insulation company. I explained to [Member Name Removed] when he initially contacted me that I was booked for several weeks, I do all my own quotes and installs, and would attempt to work him in, which he was okay with. Our first appointment for a quote was indeed canceled, unfortunately I have not yet figured out how to control the weather (8" snow). Once I quoted [Member Name Removed] and reminded him that it would be about three weeks before I could get him on the schedule, and without my receiving a signed contract from him indicating he'd like to proceed, he began incessantly texting and calling me early morning (6am) and very late at night (11pm), and sending me pictures of things he had done to "get ready" for me which I would never ask my customer to do - that's why they hire me! But once [Member Name Removed] began threatening me saying I was "going to see his evil side" and he was "going to get me" I decided it was best to part ways and let a third, yes, a third insulation company try to handle this impossibly inpatient customer - I wish them luck.
John W.
02/2015
5.0
insulation
+ -1 more
unknown
Description of Work: I was very satisfied with Happy Planet. They used a thermal imaging device to analyze where cold air was coming into my house, and made insulation recommendations based upon this. The assessment was tailored to my needs, and they did not try to sell me more than I needed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maureen M.
02/2015
5.0
insulation
+ -1 more
Excellent great service, am using this company again. Couldn't have been nicer guys
Description of Work: he put in an attic tent to help heat loss
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Philip T.
01/2015
5.0
energy audit, insulation
+ 0 more
This is the second time we have used Geoff. Once again he and his crew continue to impress us. They are very clean and leave no trace of any work in the house. We felt the house warm up immediately. He even fixed a old door that was leaking without even charging us. If your looking to insulate your home look no further than happy planet home solutions, this is the guy to hire.
Description of Work: Air sealed and added insulation in the attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
david S.
06/2014
5.0
insulation
+ -1 more
He was a wonderful fellow to work with and he went the extra mile to see that I was happy with the job. I really was happy when he was there. I knew he was doing a good job for me.
Description of Work: Happy Planet Home Solutions did the attic insulation for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Bruce R.
06/2014
5.0
insulation
+ -1 more
Things went very well. The work was done quickly and efficiently. Geoffrey arrived on time as promised and completed the work on schedule. All traces of the work was cleaned up and taken away. I was impressed with the quality of work. We have already seen an improvement in the temperature of the upstairs bedrooms. I highly recommend Happy Planet Home Solutions.
Description of Work: Extra Insulation in the attic, a cap for my attic stairs, and a cap for my whole house fan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Philip T.
06/2014
5.0
insulation
+ -1 more
Geoff was great! He was able to insulate two bedrooms thru the roof that other contractors would not even touch - and he did it at a great price. These bedrooms went from being the coldest rooms in the house to being the warmest! As an added bonus the insulation significantly reduced road noise and the rooms are now stinkbug free since the insects don't like the cellulous insulation. We could not be happier, we would absolutely use Happy Planet again. Geoff was right, Insulation IS sexy.
Description of Work: Insulated the walls of 2 very cold bedrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
barbara C.
04/2014
5.0
insulation
+ -1 more
FANTASTIC
Description of Work: Geoff was fantastic. His prices were more than competitive and he offers much more than just insulation. He is a total weather proofing pro. He sealed windows, doors, exterior vents and did it all efficiently (was in and out in less than a day) and with a smile. How can you not love a guy who shows up in a Tshirt that says "Insulation is Sexy?" He clearly loves what he does and takes the concept of customer service to a new level.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,650
Hal R.
10/2013
1.0
insulation
+ -1 more
four months later, as the time for blowing in the insulation approached, our designer/contractor was unable to get the vendor to respond to multiple phone messages, etc. We had to find a different vendor, all of whom suggested we would have been better off insulating earlier on, etc. It's caused unnecessary headaches and cost us alot more money.
Description of Work: Quoted us for installation of "green" blown in fiber insulation - we were at beginning of construction and relied on his suggestion as we proceeded with construction planning to bring him in at the end (per his advice).
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
Response from Happy Planet Home Solutions LLC
I am very sorry that this customer had a bad experience.However, I did not hear anything about moving forward.I looked at this job in May of 2013. We never even sent a contract or quoted a price, I thought I was just giving the contractor some ideas. Then late august he called me to tell me I had the job and it had to be completed in two weeks, Unfortunately at the time in August, 3 months later, we were in Rhode Island insulation a beach house. We just did not have the time to squeeze in this job. I am very sorry that I could not meet this customers needs and I feel bad that I put him in that situation. But some communication earlier and a signed contract on his contractors end would have prevented this.
david S.
02/2012
5.0
insulation
+ -1 more
He blew in insulation, I contracted for an R49 and when he got there he said he had a little extra left over and he actually gave me a little R60. so he went over and above. If you have any insulation needs, he's the guy to go to. He went up against many big box stores and 2 private companies and did an excellent job. He beat everyone in price and gave me more than I asked for. It was wonderful.
Description of Work: Happy Planet Home Solutions LLC blew in insulation in the attic.
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*Contact business to see additional licenses.
Service Categories
Insulation,
Energy Efficiency Auditing
FAQ
Happy Planet Home Solutions LLC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: Closed
Happy Planet Home Solutions LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Happy Planet Home Solutions LLC offers free project estimates.
Yes, Happy Planet Home Solutions LLC offers eco-friendly accreditations.
Yes, Happy Planet Home Solutions LLC offers a 10% senior discount.
Yes, Happy Planet Home Solutions LLC offers emergency services.
Yes, Happy Planet Home Solutions LLC offers warranties.
Happy Planet Home Solutions LLC offers the following services: 2014/2015 SUPER SERVICE AWARD WINNER. Insulation, whole house sealing, retro fitting, older homes repair, walls and attic, solar tubes, roof venting and now offering 22kw gererac whole house generators completely installed in a day.