Power Home Remodeling

Sales staff is great. Their follow up with staff you cannot duplicate. After sale they sent and engineer and also during doing the job. Their work is very good. I would use them again.

The sale staff were amazing, very knowledgeable and professional. We scheduled three jobs with the company. The first one was the roof The workers arrived on time and they did a great job. They didn't clean everything, but we spoke with the office and they offered to send a worker to do the cleaning. It was very nice! The second project was the attic insulation. The work was done very good. However, the workers didn't show up on time and we had to call the company to reconfirm the appointment. They arrived late, but finished the project on time and turned out great! We have one more project that still pending. Overall it is a good company. I'll recommend their service.

The sales staff were very professional and knowledgeable. The on site work crew were very careful when performing the the roof install, they cleaned the property after they were done and the work was excellent.

fantastic job

From the beginning with our estimate, our project manager, provided excellent customer service. He knew the products and the process very well and was able to answer all our questions. He was timely with providing the estimate and promptly scheduled the project when we decided on roofing. The guys on the crew were very hard workers. We are very pleased with our roof.

Everyone we worked with on this project were fantastic. Very happy with everything. So glad we hired Power HRG.

na

Roofing team and all facets of customer service was exceptional. However Power sources out the dumpster delivery and pickup to a third party. Dumpster company is not as mindful regarding clean up and protection of property.

Neighbors said I paid too much but the roof looks nice.

Showed up on time. Did what they said theyà ¢à  à  d do. Charged what they said theyà ¢à  à  d charge. Cleaned up nicely. Friendly and professional crew! Francisco was great!

It was not what I was expecting they also installed my gutters and they left holes in my walls and I can even see the wood of my house! Really bad service

Every home owner eventually needs (or will need) a new roof. Expense is one of the driving factors that usually determines the vendor BUT a more economical long range decision should be made based on quality. Quality of product, installation and service are essential components of this decision. This is why we chose to go with Power for our new roof and gutters. EVERY interaction with each employee was customer-centric. They patiently listened to our requirements and concerns and then offered effective solutions during and throughout the entire process. (The warranty was also the best available.) Power is a large company with multiple locations across the country, ours was headquartered in Maryland but the work was completed in Virginia. This geographic distance did not adversely effect the outcome. From the initial salesperson (who took the gutsy risk of letting me visit and talk with two neighborhood customers while he waited outside before signing our contract) through the schedulers, work execution and Quality Control final inspection we were well pleased. The work started on time and was completed on time. Numerous personal phone calls and visits by the Power inspectors provided us with the comforting conclusion that we made the correct choice for a truly professional contractor. With our 50 year labor and product warranty I doubt we will need to redo our roof in our lifetime BUT if we move we would definitely chose Power again! Check the Better Business Bureau reviews and complaints and you will easily see that Power is a responsive and reasonable company to work with. Need a new roof? Power is your answer.

They arrive on time and finish the project on time. Everyone was very courteous. They cleaned up after they were done.

Very professional and helpful with all questions!!

Not happy at all with customer service, excuses changed with each call, â weâ ll call you backâ ; never happened, I always had to call again. Scheduling wasnâ t the greatest either!!

Finished work in stated time. Excellent cleanup. Excellwentvworkmanship

watch for the sales pitch and read the fine print.

watch for the sales pitch and read the fine print.

I also had windows and gutters done by this company. All three jobs exceeded my expectations in quality, speed, professionalism. I am extremely satisfied with my having these jobs done by them and would recommend them to anyone having outside jobs done.

I got a very good price

great

Work seems ok, Company personnel after installation agreement were not helpful. All calls are from unknown callers. You donâ t know who youâ re dealing with. Company appears to be a job shop operation.

Will write review after install completed.

Good job

We had a great experience from the sale to the installation to the quality assurance visit.