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The Golden Hand

Handyman Services, Doors, Finished Carpentry and Woodworking,

About us

The Golden Hand was created with one thing in mind: to help home-owners repair or remodel the place they love, their home. We are passionate about our work and the services we provide. The Golden Hand takes the worry and hassle out of repairs and renovations as we strive for excellence with each job. We are always on time and our work is always finished with precision. We also donate 2.5% of all our proceeds towards are clients favorite charities.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

Home Repair.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
0%
3
0%
2
12%
1
12%


Rating CategoryRating out of 5
quality
4.3
value
4.4
professionalism
4.4
responsiveness
4.5
punctuality
4.5
Showing 1-17 of 17 reviews

Mary G.
02/2018
5.0
handyman service, woodworking
  + 0 more
Very well - in fact they are scheduled to do another project for us
Description of Work: They installed a dog door - fast service - very pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beatriz A.
12/2017
5.0
handyman service, replacement windows, doors
  + 1 more
Everything looks wonderful. I can't even begin to describe how excited I am that our front door actually opens and closes without a struggle now. It's a small change that has made such a huge difference in our lives. I can also sleep easier at night knowing that our 3rd floor windows actually close and lock properly now (they were stuck open with cranks that had fallen apart). I would recommend them in a heartbeat.
Description of Work: Fix window cranks and locks of 3rd floor windows and shave and weatherproof front door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph S.
10/2017
2.0
ceramic tile, flooring contractor
  + 0 more
Horrible- overestimated our need for supplies by 100% -yes double!! And gave me $150 credit when I told him-even though it was over $500 worth of materials. The job looks terrible, floor is cracking, and back splash looks like a Tetris game gone bad. One guy broke the bottom of our dishwasher then lied about it. Whole project is a mess and looks awful. Should have never paid but didn’t want to deal with them any more. Don’t use for any kid or remodel!!!
Description of Work: Backsplash and kitchen floor replaced

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$4,000

Maria O.
09/2017
1.0
garage builders
  + -1 more
Couldn't start project even after signing the contract. Agreed date (on writing) was moved two months back. Deposit Check was cashed before any work was done or any materials were ordered. Never finished !!! Dealing with this for 3 months
Description of Work: Garage renovation. Interior and exterior garage

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$26,100

Response from The Golden Hand
[Member Name Removed], You're well aware that we had excellent communication throughout the entire time we worked together, the delays in the project had nothing to do with our company. The agreed start date was moved back because the door you wanted had an 8 week lead time. We were actively sourcing materials as soon as your deposit was received. It took a long time to get responses back from the garage door company as your door was a custom order. Once we did have a response, the door was changed and thus again we had to wait for quotes, pushing the start date back even further. We do have 6-8 week lead time depending on the scope of the work, this reflects how well our company is respected in the community and also shows the quality of our work is worth the wait. I am sorry we couldn't work with you, but your response/rating is, in my opinion, inaccurate and damaging The Golden Hand's reputation for unjust reasoning. You also failed to mention we returned your security deposit

Joan Y.
05/2017
5.0
contractors, doors
  + 0 more
Aleix and his team were wonderful. The team of workers showed up on time, were extremely professional and completed the work within two days. When they removed the framing and old basement door they discovered that the framing from the original door had not been finished. there were issues with cementing around the door. This was an additional issue that needed to be addressed, they fixed the problem and still completed the job on time. I would highly recommend to anyone. Alix was always available to answer any questions and was prompt with responses.
Description of Work: The team built one closet, installed two closet doors, reinforced floors in our basement and remove old framing and old basement door, built a basement door leading to the outside of our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Erin S.
03/2017
5.0
drywall, handyman service, interior painters
  + 1 more
Easy and quick job! Cleaned everything once finished and our bathroom ceiling looks new!
Description of Work: We had drywall repaired and repainted in our downstairs half bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robin K.
12/2016
5.0
handyman service, woodworking, doors
  + 1 more
Alix and his team were great to work with. Work was done well and reasonable price. They took care of ordering all the materials. They had to do some custom work with our very old non standard registers, but and everything looks great now. I would add the guys working at the house were very patient with a curious 4 year old. Looking to hire them in the spring for more work
Description of Work: New backdoor and storm door, hang a new inside door, replace all registers (that were old and strange sizes) fixed trim and plaster around registers, new porch posts, removed shutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

David L.
03/2016
5.0
drywall, handyman service
  + 0 more
Very responsive and professional. Worked around my schedule. Did great work and put the time in to get it done. Highly recommend.
Description of Work: Taped, mud, and sanded preciously hung drywall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Sara G.
03/2016
5.0
handyman service
  + -1 more
They did awesome work. I was so happy with how they handled everything. They custom built the shoe shelf for me and it is beautiful. They responded same day to my email about the project. They showed up early to get it done. If I could give them five stars across the board I would.
Description of Work: They did some interior painting and they built me a shoe shelf.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

leonardo S.
02/2016
2.0
handyman service
  + -1 more
never performed
Description of Work: I contacted this company about 2 weeks ago and fully explained the job on Jan 27, 2016. They promised to call back within a few days and never did. 2 weeks passed by. If job was too small or he did not have the time, he should have said something. I'll call someone else

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from The Golden Hand
[Member Name Removed], I emailed you four times to come out for an estimate. You never got back to me. I told you I would be emailing you for days/times to come and take a look at your lights. I feel it is very dishonest the review you wrote. You never responded to my follow up.

Ryan G.
12/2015
1.0
ceiling fans, electrician, interior painters
  + 1 more
The chandelier and ceiling fan look fine. The painting was not good at all. Throughout the room you could see the old color showing through the new color. 2 coats were not applied as agreed upon. The water mark in the ceiling and under the window still had the brown water mark showing through. The crack in the ceiling that was supposed to be repaired is still a crack in the ceiling. Their lines were awful and not straight. There were paint drips/splatter showing on the molding from careless work. Brush strokes very visible. Long drips of paint that dried dripping down the wall. This was supposed to be a 3 day job and they were done in just under 2 days. Clearly it was rushed through and they are clearly not skilled painters. My wife found this company on Facebook. So, I checked into their Facebook page after this job was said and done and realized they had only 5 reviews. All were 5 stars and none had comments under the review ratings. One review even had the same last name as the owner of the company. I also noticed that all but a few of their photos posted on their Facebook page seemed very professional like they were from a magazine. I searched google images and Pinterest and realized that these were just taken off of those and posted to their page. However, they do not technically claim that this is their work. The posts simply say "how about this nice kitchen?" It is all a bit deceiving if you ask me.
Description of Work: We hired them to hang a chandelier, ceiling fan, and paint the main entry room to our house. The ceiling is two stories in one area. He was supposed to patch and paint/cover a crack and 2 water spots from where water markings were showing.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$2,900

Luciano K.
09/2015
5.0
doors, handyman service, contractors, woodworking
  + 2 more
Both projects were well done and Alex was easy to work with, professional and accommodating.
Description of Work: Alex repaired some rotting wood on the exterior of our home as well as refinished our front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Noelle O.
05/2015
5.0
fencing, handyman service, window treatments, woodworking
  + 2 more
Alix was so easy to work with. We went over what I wanted to do and then he went right to work. I bought adhesive earth quake anchors to anchor bookcases and a dresser for baby safety. He recommended drilling into the furniture instead of relying on the adhesive alone. I really appreciated that. He was very respectful of our home and I love that he donated a portion of the bill to the non-profit of my choice! He also quickly provided an estimate for another project I have. Looking forward to working with him again!
Description of Work: Anchored several pieces of furniture for baby safety, hung shades, installed baby gate, re-caulked two tubs, discussed mounting flatscreen and creating a closet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chad F.
05/2015
5.0
drywall, electrician, handyman service, home theater design
  + 2 more
Alix did an excellent job and I would definitely use him again. He was very respectful of my home and of my time. He was honest, professional, and did a great job. It is hard to find a good handyman out there, but The Golden Hand is our new handyman!
Description of Work: Installing tv mounts, cable wiring, new door, patching and painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Mary K.
04/2015
5.0
decks, gutter repair, handyman service, replacement windows
  + 2 more
Alix was very responsive throughout the whole process and especially accommodating with our buyer's requests. He was punctual, clean, announced himself when he arrived and was leaving, and was very prompt at returning calls and emails. A pleasant surprise was that he offered to donate a small percentage of the bill to a charity of my choice (apparently he does this for all his work).
Description of Work: Alix fixed a number of things around our house that came up during inspection while our house was on the market, including installing new joist supports under our deck, capping windowsills, installing gutter downspouts, securing a beam in our attic, and securing a detached siding piece and soffit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Sara G.
03/2015
5.0
doors, handyman service, interior painters
  + 1 more
This job went really well! Alix from The Golden Hand was extremely professional and detail oriented. He went over everything before he started and was very mature and respectful through the whole process. We will be hiring him again in the future.
Description of Work: The Golden Hand hung doors, painted walls, and painted trim

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from The Golden Hand
Thank you [Member name removed], I look forward to helping you with anything else you may need in the future. Best, Alix

Chad F.
03/2015
5.0
handyman service
  + -1 more
Alix from The Golden Hand was curtious and repectful from start to finish. He was on time with his estimate and precise with the work. He finished the job in a timley manor and I felt like he treated my home as if it were his house. All around a great job and I would definitely use The Golden Hand again.
Description of Work: Installed plumbing fixtures and remodeled closets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    PO Box 384, Chester Springs, PA 19425

    www.thegoldenhandman.com

    Service hours

    Sunday:
    8:00 AM - 5:30 PM
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 5:30 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Handyman Services,
    Doors,
    Finished Carpentry and Woodworking,
    Interior Painting,
    Drywall,
    Windows,
    Electrical,
    Unfinished Carpentry,
    Ceiling Fans,
    Window Treatments,
    Garage and Shed Building,
    Stereo and Home Theater Systems

    FAQ

    The Golden Hand is currently rated 4.3 overall out of 5.

    Sunday: 8:00 AM - 5:30 PM

    Monday: 7:00 AM - 8:00 PM

    Tuesday: 7:00 AM - 8:00 PM

    Wednesday: 7:00 AM - 8:00 PM

    Thursday: 7:00 AM - 8:00 PM

    Friday: 7:00 AM - 8:00 PM

    Saturday: 8:00 AM - 5:30 PM

    The Golden Hand accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, The Golden Hand offers free project estimates.
    Yes, The Golden Hand offers eco-friendly accreditations.
    No, The Golden Hand does not offer a senior discount.
    Yes, The Golden Hand offers emergency services.
    No, The Golden Hand does not offer warranties.
    The Golden Hand offers the following services: Home Repair.

    Contact information

    PO Box 384, Chester Springs, PA 19425

    www.thegoldenhandman.com

    Service hours

    Sunday:
    8:00 AM - 5:30 PM
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 5:30 PM