HENRY J THOMPSON PLUMBING

Perfect result!!!

Henry and Steven arrived promptly and were quick and very clean with their work.

Very nice to work with. They were neat and punctual and all services were done well.

Contacted several companies for estimated to install a Back flow meter and the price that was given to me by Henry Thompson plumbing was almost $100 less than the next lowest price. I was given a 2 hour window of 10-12 and they showed up right at 10. the work was completed quickly and professionally as they cleaned up everything once the job was completed. I would use this company again for most of my plumbing needs.

I needed a plumber licensed in Cheltenham Township for a new kitchen I was installing in my new condo. The work had to be done quickly because I need to move. My first contact was positive - Henry Jr. (there are three Thompsons) answered my call and came by promptly to check the job. When I called to ask about a price, I was told that a quote would be mailed. When I asked that it be faxed, I was told that they do not own a fax. I waited several days, and the quote arrived in the mail. Though it was twice what other plumbers had quoted, I decided to go with them so as to get the work done quickly. The quote required a $100 payment. I tried calling so I could go over personally and pay the deposit, but I only got a machine. By then it was Friday afternoon. On Monday I spoke to Henry Sr., I explained about the township license, that I needed their paperwork, and I was ready to move forward. He said they would submit the paperwork. On Wednesday I called to follow up, and this time Henry Sr told me that they wouldn't do anything until three days after I signed the agreement, just in case I changed my mind, and that I should mail it back (since, apparently, there is no office to speak of - I was willing to drive over). For the sake of brevity (the conversation went down from there) let me say that he was very uncooperative as to when they might or might not submit their paperwork, and when they might or might not start work. He concluded with the words "if you decide to go with somebody else I would not be upset." I am glad for this family that they have so much work they can afford to alienate a potential customer, particularly one willing to overpay for their services. As for myself, I am now 10 days later having to start all over with another plumber. I envision sleeping in the midst of debris.

THE COMPANY OFFERED EXCELLENT SERVICE. THEY WERE FRIENDLY EFFICIENT AND AFFORDABLE. I WAS VERY PLEASED AND WILL USE THIS COMPANY AGAIN.

unknown

unknown

THIS COMPANY RESPONDS IN A TIMELY MANNER, IS EXPERIENCED AND PROFESSIONAL AND ALWAYS SOLVES OUR PLUMBING PROBLEMS IN THE MOST INEXPENSIVE WAY POSSIBLE. THEY HAVE HELPED US MANY TIMES IN THE PAST 18 YEARS. I CANNOT RECOMMEND THEM ENOUGH.