Originally OK, but it went downhill when they no longer returned calls, and did not refund our money as promised.
Description of Work: In March 2009 we placed an order for the a door to be installed in between the basement and the garage with a downpayment of $282. A week or two later exact measurements were taken. Orders were backed up and it would be a few weeks for them to arrive. I spoke with them last in May. In June I contacted them several times with to have this job completed. They did not return any phone calls. In Sept 2009 we received a letter from the company president saying they could not do the work, and will refund our money. To date (February 2011) we have not received payment.
Rating Category
Rating out of 5
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$280
Michael S.
07/2008
1.0
roofing
 + -1 more
We received four different estimates from them and made three separate appointments to sign paperwork. We were stood up three times. When we excepted the fourth estimate, the person we received the third estimate from, accused us of being dishonest with the fourth estimate. After all of this, we attempted to contact the owners, but no one at the company would give us the name of the owners. The best information we could gather was the owners lived in California, but no one would give us their names or contact information.
Description of Work: We called for work which need to be done on our roof which had been replaced by a different company and needed to be repaired.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0
DAVID L.
05/2008
4.0
gutter repair
 + -1 more
They gave us an estimate and did not try to push us to buy slate which was much higher. They were working in cold weather, but did not stop them from being very professional.
Description of Work: The crew came out and removed the slate roof and the old gutter. They replaced roof with 30 year asphalt shingles. They cleaned up after themselves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$8,000
DAVID L.
09/2007
5.0
roofing
 + -1 more
The service these guys provided for me was great and the quality of the work they did was just spectacular. Their pricing was very reasonable and overall I'm very pleased with them.
Description of Work: They replaced our shingle roof which is about 32 by 23 feet. They cleaned up afterwards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
DAVID L.
01/2007
5.0
gutter repair, roofing
 + 0 more
Ours is a fairly large, two-story house with a walk-up attic, two gables, and a steeply-pitched roof. Before we met with Brian from AP Home Services, we had gotten estimates from several roofers. Brian's estimate for replacing rotten soffits and fascia, removing the old slate roof, jumping the box gutters, installing aluminum gutters, and installing under-layment and CertainTeed 30-year shingles, was cheaper than two estimates we'd had for jumping the gutters alone! Suffice it to say, we were delighted with Brian's estimate. The work was begun two days later. The crew was highly professional, their workmanship impeccable. The roof and gutters look great. We have had torrential rains since the work was completed, with no leaks in the attic or water in the basement. AP's crew also perfectly patched small leaks in our front porch and pantry roof without charge. We recommend AP Home Services highly and will use them for windows and a patio door as well!
Description of Work: Jumped box gutters, replaced rotten soffit and fascia, removed slate roof, installed under-layment and CertainTeed 30-year shingles, installed aluminum rain gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
GREGG C.
12/2006
4.0
roofing
 + -1 more
I met with Brian from AP Services to get estimate for a new roof installed on a home that I own. His price was the lowest out of three estimates I received. Although it was their busy time of the year, the job was not started for a couple weeks after the original time frame I was given. In fact I called to see if they were still coming. Once the project began everything seemed fine. After the first heavy rain I noticed water coming in the basement and through the ceiling on the front porch of the home. When removing the old shingles, debris had clogged the downspouts on the front of the home which caused the gutters to overflow. I'm not sure exactly what caused the front porch to leak (flashing not installed correctly)? I contacted AP Home Services who then contacted the installer. Someone did come out to address the problem. Since then everything seems to be fine. Also the installers left a lot of materials that I ended up having to remove myself.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Doors,
Windows,
Siding
FAQ
AP HOME SERVICE is currently rated 3.7 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
AP HOME SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, AP HOME SERVICE offers free project estimates.
No, AP HOME SERVICE does not offer eco-friendly accreditations.
No, AP HOME SERVICE does not offer a senior discount.
No, AP HOME SERVICE does not offer emergency services.
No, AP HOME SERVICE does not offer warranties.
AP HOME SERVICE offers the following services: WINDOWS, SIDING, ROOFING, SOFFIT & FASCIA, GUTTERS & DOWNSPOUTS, ENTRY DOORS.