At first was very impressed with owner when meeting him. Was pleasant and "talked a good talk". Was a little disappointed when actual work was done about 3 months after paying deposit and was told work would be done 4-6 weeks after paying deposit. However I understand in that line of work, the weather can put them behind schedule. The roof itself so far appears to have been a good job although I am not experienced in evaluating that --- it hasn't leaked and looks good from the ground. I did notice when they were replacing the roof that they were not replacing drip edge per agreement. After talking to them, they did replace it. The main complaint I have is their follow up. Owner stated he would be back to hand seal any shingles that did not seal on their own shortly after roof was replaced. Also when putting on the roof the workers scratched the brand new fascia that had just been replaced by my contractor. The owner stated he would be back that week to paint the area scratched, but it was never fixed. I made several calls to owner, making him aware that several shingles did not seal, and requesting him to come do as he had promised. I never received a return call even afer 2-3 messages were left over approximately a 6 week time period. (Keep in mind, my receipt states "all work guaranteed 10 years"). We ended up hand sealing the shingles ourselves. I don't have high hopes of receiving any return calls if I have any issues in the future with the work that was done. P.S. The owner was very prompt in coming to get his check after roof was completed.
Description of Work: replaced roof damaged by hail storm
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$6,600
ward S.
02/2011
1.0
roofing
+ -1 more
very poor
Description of Work: roof leaked after work was completed and could not get him to return to fix it
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing
FAQ
JAE POTTEIGER ROOFING is currently rated 2 overall out of 5.
No, JAE POTTEIGER ROOFING does not offer free project estimates.
No, JAE POTTEIGER ROOFING does not offer eco-friendly accreditations.
No, JAE POTTEIGER ROOFING does not offer a senior discount.
No, JAE POTTEIGER ROOFING does not offer emergency services.
No, JAE POTTEIGER ROOFING does not offer warranties.