Purchased a hot tub from the Hagerstown store which went great. In January 2025 got a leak in hot tub. Serviceman came out repaired it $350 advised wait on warm weather to refill. Since a few days nice weather filled it yesterday only to fine it’s not fixed. Called service that had a manager call me who advised it my problem and would cost another $350 for them to look at it. Never used the Hot tub since it was fixed. They have lost a client over this. Manager it’s not always about the money but what’s right for the client.
Description of Work: Had leak in hot tub
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0
$350
Linda G.
06/2015
4.0
pool cleaners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$300
Dale P.
03/2014
5.0
pool cleaners
+ -1 more
I visited the store for pool chemicals. Their price was higher than I could get online, with free shipping. I quoted the price and they offered me a good discount. I was very pleased as I like to support local business but also like to get the best price possible.
Description of Work: Sold me pool chemicals.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
Yes, I recommend this pro
$100
Linda G.
03/2012
5.0
pool cleaners, swimming pools
+ 0 more
It looks beautiful and I was impressed with the person who did it. I was very impressed with the sales person Kim, because I worked with her for 2 years on hoping to get a pool and she never gave up on me. She never harassed me and whenever I called her she was open for a conversation. I have a salt water pool and they updated it. She made me look into other pools as well and I had a standard pool put in. She made arrangements with the required people and I will recommend them to others. I had a small rectangular pool with a heater inside. I wanted to buy a pool cleaner, like a vacuum that goes under the pool and she asked me not to buy as they will have a sale in the spring, which was very nice. I will use them again in the future.
Description of Work: I used the services of Flohr Pools Inc. for an in ground pool last year.
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Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
Flohr Pools Inc is currently rated 3.8 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 5:00 PM
Flohr Pools Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa