C V Wenger Inc

The tank was the one I ordered and it was installed at the specified time.

They were here four different times.

Arrived exactly on time and was very professional. Explained the problem to me. Worked quickly and quietly and replaced the old corroded pipe so I'll have no further problems. Completely cleaned up so there was no sign he was even here. It couldn't have been a better experience.

I had a leak under my dishwasher as well as a problem with my sink. I called C.V. Wenger Inc. for help since the leak just started and we caught it early before it became too much of a mess. They showed up that day, provided detailed information on what needs to be done and provided a quote for me. They installed new piping because the old one was worn and showed us step by step what they were doing. Excellent service, very professional and efficient. Would definitely work with them again.

There was 2 installers and they where very professional in their work. They where very detailed in their work in making sure that they left no mess, they cleaned up everything before leaving and we did not have to do any further cleaning up after they left. We also had a new sink ( which we bought as well ) installed along with this work as the porcelain sink had chip areas that could not be repaired as well. I would call CV Wenger again and recommend them to anyone .

They did a fine job. I had no problems with them. They were on time. They did a good job. They recommended some things. They solved issues and I appreciated that. I would recommend them to other people. They were good. It was a reasonable price.

After first contractor had checked out my heat pump and informed me that it would cost too much to repair and needed replacement, I contacted C.V. Wenger, who came out the next day and offered a less costly alternative. Just the outside unit, for $2,600, so I ordered it. In the meantime, their technician discovered some wiring errors which he corrected, allowing me to have supplemental heat. He also cleaned the coil inside the air exchanger. When the technician came the next week to install the new unit, he suggested that I might want to wait 3 - 4 days and determine if the unit would function normally when the outside temperature reached 33 degrees or more. If so, then I probably did not need a new unit, and would save a lot of money! The outside temperatures had been in the single digits to below zero for several days, which is too cold for a heat pump to function without supplemental heat. After four days of warmer weather (35 degrees+) with the heat pump bringing the temperature in my house to 72, I called Wenger's back and the gentleman agreed that we could certainly use the existing unit. He didn't even suggest an extra charge or re-stocking fee. Heat pumps don't last forever, and when I replace this one I will call C.V. Wenger.

The hot water heater started to leak and was not heating the water, which started Monday evening 11/25/2013. I called C.W. Wenger on Tuesday morning at 8:00 A.M. He had the hot water I wanted in stock ant could install..the heater the next day. The time was between 10;00 AM and 12:00 PM. I receiver a call at 9:30 stating that the repairman was on his way. The repairman arrive at 9:45 He remover the old heater and took it with him and installed the new heater in 2 hours. This was on the day before Thanksgiving. Excellent workmanship.

Installed a garbage disposal and fixed link in shower. Excellent job. No complaints. Would recommend.

Plumbers are great. Prices are great. Office staff is great. We have had many difficult problems with the plumbing in this property and CV Wenger has been GREAT in figuring out how to fix it CHEAPLY and really well. The plumbers are expert and they are prompt and take care of us really well. Thanks for everything.

We are very pleased with the work and we will call them again.

The Technician arrived on time, took only a few moments to diagnose the probloem, and had the required parts in his truck. The A/C unit was fully operational within one hour.

Experience was good. Would recommend.

I called the office on Friday, the person who answered was very friendly. She set me up for an appointment on Tuesday 7:30am. On Monday afternoon she called me back and asked if we could change the appointment to Wednesday at 10:00 or 11:00. I told her that was fine as long as it would be ok for my daughter (19 yrs old) to be there in my place, because i had to work. The tech got there at about 12:20 and completed the work within an hour. I guess the main problem i have is; by me not being there i had to leave my daughter with a signed check to pay the bill. The tech gave her a receipt, but no invoice or ticket for what was done. So besides the initial $74 minimum for the first hour, I have no idea what i paid for. I called the office to find out and was told that they mail out the invoices after the info is put into the system. Other than that, i am very happy that my sink is now fixed.

I definitely recommend them. Very comfortable with them and seemed to be very throrough. Checked for any problems, fixed one area that needed help and gave ideas for helping with efficiency.

the company could not come when i wanted it done so i went with another company

The work was completed more quickly than I had thought it would be.

They were prompt and perfessional. Still considering other offers, as we are considering supporting an individual rather then large company. We had no problems at all with this company and were very happy with them.

Overall I was pleased with the company.

The plumber arrived when he was scheduled, performed some water line checks and then explained in detail what he thought the problems were, gave a on the spot estimate and performed the repairs that were needed in a time frame that was required to do a great job. The electrician arrived when he was scheduled, explained what the problems were and repaired them in a super fast time, cleaned up after his work. Both repairmen were very courteous and professional.

We give them 4 stars out of 4

Service from CV Wenger has always gone well and I have come to expect this from their company. Never had a complaint on anything they've every worked on for us.

Set up an appointment on Monday Sept 24th to have them come to our house to check a possible leak in our bathroom toilet. Scheduled us for Thursday the 27th at 12:30. Today, the 27th, the secretary calls at 11:15 and asks if we will be home at 12:15. We told her that we would not but that our appoinment wasnt until 12:30 and would be home by them. She tells my wife and quot;you should just leave work earlyand quot; rather than just being on time. We told her that NO, we werent leaving work early and that they needed to be there at 12:30. She tells us that because we wouldnt be home early, they were sending the servicemen to another job instead. At this point my wife is furious. She left when she could and on the way, the secretary called and told my wife that they service workers got done with anther job early and would be there at 12:20-12:30. At this point, my wife just agreed to get the work done. Now,on to the actual work, or lack thereof. The workers started by being 30 minutes LATE, not showing up until 12:51 when we were told they would be at our house at 12:20. My wife pulled in at 12:22 and waited for them to get there. Finally at 12:51, they arrive, dont even have the courtesy to apologize for being so late. My wife explains the issue and shows them to the bathroom. For the next hour, they looked under the house, ran water in the sink and the bathtub. AND THAT WAS IT! They didnt remove the toilet, didnt look under the floor and didnt look into the wall where we have water damage. To top it all off, for an hour of work, THEY TRIED TO CHARGE US 340.00 FOR DOING NOTHING! At this point, my wife is in tears. She writes a check for way more than it should have been and the guys leave. Now, the guy DID come back after realizing he overcharged my wife. Not a few dollars. HE OVERCHARGED 135.00! YES, we were STILL charged 204.00 after the secretary was rude to my wife, after the workers did NOTHING to look into the actual problem and then after they overcharged us 135.00. Now we have to pay someone else to actually come out and do the job the right way.

Overall the workers did a good job. The installation seems sound and everything is working great, although we haven't used the heat yet. Everyone seemed very professional and pleasant. When dealing with the company everything was done on time, no waiting. It did take them almost 2 weeks to send me my final bill but that wasn't really a problem, it just required me to make a phone call to determine what was going on. Negative items: Some of the seam sealing of the duct work is not very good but that is very minor. Our biggest complaint was that there was little or no effort to clean up debris from the work or even to mitigate the mess from the start. There was PVC and quot;dustand quot; tramped all over the house, bits of wire insulation, dirt, etc. i even found a few extra screws laying on a table that were left over (extras I hope) from installing the new thermostat. They also left the old thermostat on our dining table. I'm glad we don't have small children as these items are choking hazards and the old thermostat contained a glass ampule mercury switch which could easily be broken. Outside, I found a long piece of piping and insulation left behind the AC unit. They drilled a large hole through our foundation to run pipes and wires then left chunks of concrete in the basement and in the garden. Wherever they worked there was evidence of their efforts. It took my wife over an hour to get all the plastic dust and other stuff cleaned up because there was a little pile here, a little pile there, etc.. To some people this may not be a big deal but I worked in residential renovation for many years and we would never leave a mess when we finished so I am very sensitive to this and have high expectations from people that work in my house. I think these guys were in a hurry to get on their way as it was a Friday afternoon when they finished up. So, long story short, I would use them again but I'd tell the boss to have his workers make sure to clean up when they are done! Because we went with a costlier unit we were also given a free weeks stay in a vacation condo but honestly I'd rather have the value deducted from my bill.

As far as professionalism goes, C.V. Wenger is one of the best out there. If they say they'll be there at 1pm they will be there at 1pm. Their contractors/employees are polite and seem like nice guys. However, of the 3 different companies that I had give estimates, C.V. Wenger was by far and away the most expensive. I had estimates on various plumbing jobs, electrical work and replacing an air conditioner...and in some cases they were double their competitors rates. As a woman that lives alone there is a part of me that fears they may have taken advantage of the situation like many contractors do, but I would like to think that isn't the case. I may not have gone with their services this time, but I would give them the chance to quote future jobs.