Pullman Plumbing

Paid $50 (NOT able to be applied to any work performed) just to have him come out and give a quote of over $300 (no modifications required) to replace my old garbage disposal with a new one I had on site. He anticipated work would take about 1 hour.

It was expensive but you save some money that it was at the end of the warranty. They were pleasant and professional.

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We chose Pullman because they advertised in the back of our parish's weekly program. Steve from Pullman arrived promptly and told us that the work could not be done with the replacement kit - that we were better off replacing the whole toilet, of course, purchased through them. They wouldn't be able to guarantee the work if we bought it elsewhere. The rough swag would have been at least $600+ but a little could be saves if we opted into their annual service plan at an additional $230 a year. We had reviewed YouTube videos for this repair before calling Pullman and it was something that seemed completely repairable. When challenged on what was actually needed for just a repair, Steve then said he could do it but only with their replacement parts and again, they could guarantee nothing & that it may still leak. Funny because their website says, "All work guaranteed." The estimate to repair was almost $500. We told him to forget it.and had to pay $50 for the "diagnostic" charge. A friend to come by to help and it was fixed in twenty minutes - it was even easier than he thought it was going to be. Since then, no leaks, no water running. We felt so totally ripped off by Pullman. WE had to pay THEM $50 for what was essentially a sales pitch for their toilet installation and their service plan when all we needed was a simple plumbing repair. Would highly recommend using a different plumbing service. This one basically swindles you.

unknown

Our experience with them was good.

unknown

He is punctual, he is efficient, he knows what he's doing. I have used him for more than twenty years now. Very professional.

Very well. Steve was punctual and professional, also very pleasant to deal with. He removed the old faucet and cleaned all the surfaces, then installed the new faucet. He answered all my questions and helped me to understand what he was doing, and I was also able to "watch and learn". I felt like I got good value for my money - especially because Steve had to work pretty hard to get the old faucet out, and I am not certain that I could have done it myself. A few days after the installation we thought we saw a leak (it wasn't a leak). Steve came back, no charge, to examine it and show us how the few drops we had seen were just a few drops of spray water that had landed on the sprayer hose line when we used the sprayer. I would use this company again.