Family owned & operated HVAC business serving the Lehigh Valley Area for over 45 years delivering Home heating oil and kerosene, 24 hr service, Emergency Standby Generators - whole house and portable.
Business highlights
57 years of trusted experience
Services we offer
Heating, air conditioning, fuel oil, plumbing & duct cleaning.
Approximately a year ago I was having issues with my unit. I had to call this company to come and see what they can do.. I was advised to change the air filters air filters in the unit. So I went out to their office And picked up a bunch of new air filters. Prior to picking up the filters I had made a appointment for Routine maintenance and service. The technician ever showed. Now on Saturday April 16th 2022 my unit completely stops working. I called the 24 hour emergency service number. They notified me that they will not be able to come out and service my machine and and Monday morning someone will get in touch with me to make an appointment for Monday. At approximately 745 Ami received the call from Susan stating that they will not be able to service the unit till Friday. Being a fact that at 7 AM it was 42゚ outside with the inside temperature of 52゚ Mind you I have little children in my home I told her it was unacceptable then she proceeded to notify me I needed to be on a service plan for them to service my machine She then followed that statement with Due to the fact that you did not give us a courtesy call and cancel the appointment a year ago and I was being rude we will not service your unit you're unit hung up on me. I then proceeded to call back at 9 o'clock in the morning to discuss the prior phone call she told me her manager was next to her and I was placed on the do not service list I told her that I have a warranty and that they in stole the unit and she said find another company
Description of Work: Emergency service call
Rating Category
Rating out of 5
professionalism
1.0
Elizabeth T.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
They are good, they do a good job. One person came out and it took about an hour.
Description of Work: Annual Maintenance.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth T.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
I wouldn't engage them if they didn't do a good job.
Description of Work: Annual maintenance.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth T.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Annual Maintenance.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jacqueline M.
10/2016
5.0
heating & air conditioning/hvac
+ -1 more
I have been using them for 10 years. The quality of work and their prices are very competitive and they are very consistent with the plans they offer. The quality of their employees and they are very professional and try and explain everything if there is a problem. They will tell you what the scale is and where you are at compare to the national average.
Description of Work: We had just bought the house so they check the air conditioning. We use them twice a year. We set a service contract and they do out heating which is gas and they also do our conditioning which is electric.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jacqueline M.
10/2016
5.0
heating & air conditioning/hvac
+ -1 more
We use them twice a year where I set-up a service contract. They do our heating which is gas heat and they also do our air conditioning which is electric. They're scheduled to come out in November for our heat. I've been using them for about 10 years.
Description of Work: They turn on the air conditioner. They go upstairs and check everything up there and make sure the drains are clean, change the filter for you and check the entire system out.
Rating Category
Rating out of 5
Yes, I recommend this pro
John M.
10/2016
5.0
heating & air conditioning/hvac
+ -1 more
No problems.
Description of Work: Purchase and Install mini split.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jean L.
08/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Nancy A.
05/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Larry S.
11/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
william W.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Repaired HVAC. Heat went out at night. They responded quickly. Fixed the problem quickly. Very friendly. Very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Patricia S.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
Very well. Leaking noticed at 8:30 a.m., called and we were given a window of service of 10:00 a.m. to 2:00 p.m. Service technician was there at 9:30 A.M.! Very efficient and professional. They have always been very responsive to any calls.
Description of Work: Replaced condensate pump and serviced Humidifier on furnace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$324
Beverly Y.
01/2013
1.0
heating & air conditioning/hvac
+ -1 more
I had to pay another company $1729.00 to repair the line to the a/c system because of this. They were contacted by the roofing company and by me personally and ignored many of these contact attempts. They never came out to check the installation or the damage. They claimed in writing that no mistake was made by their company, even though they never sent anyone out to even look.
Description of Work: They installed my air conditioning system. However, during a roofing repair a line to the a/c unit was damaged. It was found it was damaged due to improper installation of the air conditioning system.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
$4,300
Daniel A.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
It went very well and we chose Flores to install the new furnace. We will be sure to submit a review when the new furnace has been installed.
Description of Work: Our furnace was 50 years old and last year we had a new chimney installed by Bollinger and we called them to have them check their own work and unfortunately to our surprise Bollinger was purchased by Lowry Services. Lowry refused to stand by Bollinger's customers or the service they provided. We decided to use another contractor and my partner remembered Flores Air Conditioning and we called them. They were very friendly, responded quickly and determined the boiler on our furnace had gone bad and could not be repaired or replaced and we had to get a new furnace. Flores was very professional and we have chosen them to replace our 50 year old coal-converted-to-oil furnace. We will be sure to submit another post about how the furnace installation once it is complete.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Valerie U.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
Everything went very well. Prompt and professional, friendly service.
Description of Work: Routine service of heat pump and replacement of a part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Louise K.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
excellent as always. Friendl knowledgable technicians. Have serviced equipment since they installed same 18 years ago.
Description of Work: Annual air conditioner service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
PAUL A.
10/2009
4.0
heating & air conditioning/hvac
+ -1 more
The men were prompt, figured it to take 5 days, completed it in 3. There were some insulation issues that required a return trip after installation was completed. They were quite careful and cleaned up well after each day's work, altho one furniture piece was slighly damaged. The company did a good job handling the rebate and registration paperwork.
Description of Work: Installed a central A/C system including outside compressor, attic air handler, all drains and ducts, electrical, room vents, returns,and thermostat into a 1960-era home with no existing ductwork.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Heating Oil,
Dryer Vent Cleaning,
Air Duct Cleaning,
Water Filtration and Softening,
Water Heaters,
Plumbing
FAQ
Flores Air Conditioning Inc is currently rated 4.6 overall out of 5.
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Flores Air Conditioning Inc accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Flores Air Conditioning Inc offers free project estimates.
No, Flores Air Conditioning Inc does not offer eco-friendly accreditations.
No, Flores Air Conditioning Inc does not offer a senior discount.
No, Flores Air Conditioning Inc does not offer emergency services.
No, Flores Air Conditioning Inc does not offer warranties.
Flores Air Conditioning Inc offers the following services: Heating, air conditioning, fuel oil, plumbing & duct cleaning.