Flores Air Conditioning Inc

Approximately a year ago I was having issues with my unit. I had to call this company to come and see what they can do.. I was advised to change the air filters air filters in the unit. So I went out to their office And picked up a bunch of new air filters. Prior to picking up the filters I had made a appointment for Routine maintenance and service. The technician ever showed. Now on Saturday April 16th 2022 my unit completely stops working. I called the 24 hour emergency service number. They notified me that they will not be able to come out and service my machine and and Monday morning someone will get in touch with me to make an appointment for Monday. At approximately 745 Ami received the call from Susan stating that they will not be able to service the unit till Friday. Being a fact that at 7 AM it was 42ﾟ outside with the inside temperature of 52ﾟ Mind you I have little children in my home I told her it was unacceptable then she proceeded to notify me I needed to be on a service plan for them to service my machine She then followed that statement with Due to the fact that you did not give us a courtesy call and cancel the appointment a year ago and I was being rude we will not service your unit you're unit hung up on me. I then proceeded to call back at 9 o'clock in the morning to discuss the prior phone call she told me her manager was next to her and I was placed on the do not service list I told her that I have a warranty and that they in stole the unit and she said find another company

I wouldn't engage them if they didn't do a good job.

They are good, they do a good job. One person came out and it took about an hour.

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We use them twice a year where I set-up a service contract. They do our heating which is gas heat and they also do our air conditioning which is electric. They're scheduled to come out in November for our heat. I've been using them for about 10 years.

I have been using them for 10 years. The quality of work and their prices are very competitive and they are very consistent with the plans they offer. The quality of their employees and they are very professional and try and explain everything if there is a problem. They will tell you what the scale is and where you are at compare to the national average.

No problems.

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Very well. Leaking noticed at 8:30 a.m., called and we were given a window of service of 10:00 a.m. to 2:00 p.m. Service technician was there at 9:30 A.M.! Very efficient and professional. They have always been very responsive to any calls.

I had to pay another company $1729.00 to repair the line to the a/c system because of this. They were contacted by the roofing company and by me personally and ignored many of these contact attempts. They never came out to check the installation or the damage. They claimed in writing that no mistake was made by their company, even though they never sent anyone out to even look.

It went very well and we chose Flores to install the new furnace. We will be sure to submit a review when the new furnace has been installed.

Everything went very well. Prompt and professional, friendly service.

excellent as always. Friendl knowledgable technicians. Have serviced equipment since they installed same 18 years ago.

The men were prompt, figured it to take 5 days, completed it in 3. There were some insulation issues that required a return trip after installation was completed. They were quite careful and cleaned up well after each day's work, altho one furniture piece was slighly damaged. The company did a good job handling the rebate and registration paperwork.