W M Prescott Roofing & Remodeling

We were very pleased with the quality of work. Work was done in time frame they gave us and they cleaned up after the work as if they hadn't even been there. We are strongly recommending them to our friends and acquaintances.

Chris Schmider, Prescott's VP of operations, came to the house at the time promised and provided a proposal within 48 hours. He provided additional proposals, also in a timely manner, as we discussed alternates and possible replacement. As this is a 105 year old house recently purchased we were unsure of the conditions under the existing rubber roof. He sent a crew to perform a test cut which was so helpful in deciding whether to replace the roof or just do repairs at this time. It was determined that the roof should still have reasonable life remaining with only repairs. The repairs were scheduled and the date even improved as it came close. The crew was on time and very professional. I would definitely use them again.

Prescott installed fan with both humidistat and temperature settings.after ridge vent was closed and replaced with shingles.Work was done efficiently and professionally.

Finished job looks excellent. Good craftsmanship. Work done timely and efficiently. Workers were polite. Good clean up.

They were fantastic. Our roof was in bad shape. They pushed us up and I talked the new roof a week after we accepted their proposal. They were fast and efficient, and they cleaned up all of the trash.

excellent. only complete would be clean up. I found a lot of nails around the area.

Workers were on time every day. They were polite and worked very hard. I was very impressed with how they cleaned up after the job was complete. This company and it's workers are A #1!

Very professional from estimate to completed job. On time, worked hard all full fays with a good sized crew, cleaned up notified us when "surprises" occurred & offered options to deal with the surprises. Office staff is superb!

Did excellent job. Roof and gutters look great. Will be using them again to repair a ceiling on porch that had water damaged from old roof. Easy to work with and are very responsive.

I was very happy with the service provided. The original estimator was very thorough and, of the estimates I got on a new roof, the one from Prescott was the most complete and detailed. I found the workers very professional, hard working, and easy to deal with. So far as I can tell the job was very well done and covered all items originally agreed on. I would certainly recommend them to others and plan to consider them for any future work.

I initially contacted WM due to the other terrific reviews from users, and I see why they've been so positive. I suffered some water damage due to a big storm that dropped several branches onto my slate roof, cracking it in multiple places. Upon inspection both on the roof and in my attic, they were able to identify other sources of water entering my home that had yet to show up on my ceiling. Scheduling initially appeared to be a challenge, but they were able to seal up my home from any future water entry in about a week and were able to come out due to a cancellation and finish the job a week or so later. The three man crew that came out was courteous, knowledgeable, and hard-working. They took care to put the plants and furniture back each of the three days that they were on my roof, and I didn't find any debris left from the work that they had done. They answered all questions that I had during the job and explained things in simple terms. I'd definitely recommend this company for your slate roof repair.

The company came out to look at the roof and determined that the amount of work needed to be done would not be able to be completed for the 2 hour coupon and felt that if they were to get on the roof it would cause more damage. They were very prompt and honest, but we have decided to request a refund for the deal.

Was told by provider that they were too busy with significant jobs to take on my small job. When I asked if they could refer me elsewhere they said no and hung up.

I left a message requesting an estimate for a box gutter and roof repair. About a week later I found a business card from them on my doorstop. I received a written estimate in the mail about a week after that. Besides it being the most expensive estimate I received, I also never spoke with a representative nor saw the person who came to my house and, presumably, went up on my roof. We went with a more moderately priced contractor with whom I'd actually met in person.

Quality of work was good, mostly punctual, had some difficulty trouble shooting the original problem.

I contacted the company through their website (which looks awesome) and they were very quick to respond. I sent the message Sunday night and they responded the very next morning. They were booked for the next couple of weeks, which was the only reason that I chose not to use them.

It went well. They just came and they were supposed to give us an estimate but they actually did the job. For whatever they came to give us the estimate they just got it done.

It went well. They just came and they were supposed to give us an estimate but they actually did the job. For whatever they came to give us the estimate they just got it done.

They came out, did an evaluation and gave me an estimate for roofing. I needed some extensive work done such as insulation in my attic, a new roof, new gutters and down spouts. They gave me a quote of $14000. They were going to give me a vent that's a new technology and they quoted me a price that was outrageous so I wouldn't go with them.

They were very quick. They responded fairly well. I think it took them a couple of weeks to put us on their schedule but they were very unobtrusive. They didn't upset the house. They were very nice guys. I believe they gave us a good deal.

With the first call I made I was told they would set up an appointment to inspect and review work needed to be done. They were true to their word. The roof was actually inspected with Prescott climbing on the roof to inspect. They gave an estimated start date and actually started a few days early. The workers were professional and polite. They cleaned up completely every day. The roof looks amazing , my neighbors and even mail person has complimented us on the job they did. I WOULD recommend them highly. Great Job!!!! Great operation.

Thing have gone really well with them. They were absolutely fantastic. They were very personable, professional and knowledgeable on what they were talking about. They were willing to work with us. They came to itemize different things. They did their thing well. They did seem a little disorganized in the paperwork department, they always seem to have problems finding our file but the only reason why was because of their disorganization, otherwise, they were usually completely on the ball. They get back to you quickly once they find everything. Every time they said that they would come out, they've always come out at the time that they said they were going to come.

Very professional workers and great communication.

First off it took several phone calls before I could get someone to return my call. Once they did the office staff was great in getting someone set up. When the gentleman came out to look at my roof he started saying negative things about the work that was done previously and that it should not have passed a home inspection. He looked at my entire roof and gave his opinion about what needed to happen. Again after several phone calls and a few weeks I got the estimate, he told me it would come with pictures but it did not. Everything in the estimate addressed areas of the roof that I was not having an issue with and did not include the problem I called about. My home was a flip that I purchased in 2009, the roof on my house was put on in 2008, not only did I have the work verified by a home inspector but had a very qualified independent contractor come out to give their thoughts as well. All was good. I believe the gentleman that came out was trying to take advantage of me and use scare tactics to get me to spend way more than I wanted to do work that was not needed. I live in a 100+ year old house is it perfect no, but you would think according to them that it was going to fall down around me. DO NOT USE THEM!!!!!

5/19/2014: I called Prescott on to request an appointment for an estimate. I was told by Diane that worked had been slowed by the rain but I could expect a call in the next week 5/29/2014: I called Diane again and received the same answer--worked is backed up by the rain; you'll get a call next week 6/5/2014: I called Prescott, spoke to Chris, and requested that my name be withdrawn from the queue due to their inability to schedule. Chris spoke those words again: "We're so busy because of the rain. We get 25 calls a day; I've got 50 estimates to schedule." Prescott couldn't schedule but I found 4 roofers who did so I'll choose one of them. My point for Chris, Diane and any other service provider is this: If your company is so busy they can't do an estimate for 3 weeks, tell the customer. That one job won't break you and the customer will respect you for saying, "We would love your business but we can't do an estimate until next month. Are you able to wait?"