MOORE FLOORING

A lady I spoke with said someone would call me to schedule time to come out and give me a quote to install some tile. I never heard from anyone!

We decided to postpone the work, and will call them again when it is a go.

Bill and his crew are the best. We have had similar projects in the past and none compare to the workmanship, thoroughness, and punctuality of Moore Flooring. With such a large job, much of our home needed to be effected at the same time. Bill made sure the disruption was as painless as possible. When the guys left each day, they made sure we could function normally without a problem. The results are absolutely everything we could have hoped for. Its beautiful. Everyone who has come to out home have commented on the workmanship and coordination of the materials. We are currently awaiting delivery of our custom area rugs from Moore Flooring, as well. For any type of flooring products, we highly recommend calling Bill and Carol Moore first.

My husband and I would highly recommend Moore Flooring to anyone in the Pittsburgh area looking to install new flooring, or replace existing flooring. Bill and his crew are professional, courteous and excellent at what they do. As a family with small children, the prospect of internal home projects is daunting as any major change will inevitably disrupt daily activities/conveniences. Bill Moore was keenly aware of this and planned out the schedule of the project so that our lives were as minimally disrupted at possible. (For example, at the end of each day Bill ensured that we had ample space for the kids to walk without risk of injury, and if any unfinished floor was exposed he'd stress the importance of wearing shoes/foot covering in those areas so the kids didn't get hurt. Also, both bedrooms were completed in their own day, so at no time were my children sleeping anywhere but their own beds.) And this something neither my husband nor I thought to request, that's just the way the folks at Moore Flooring operate. They clearly appreciate their clients as people/families. The aforementioned courtesy, is a tremendous bonus to the high quality work performed. They take their time and pay close attention to detail. There's no doubt that every piece of wood is given attention - as an example, we happened to order wood from Brazil, the wood itself had a great deal of variation in it - but one particular piece was absolutely beautiful, but looked just a bit more dramatic than the other pieces. Bill set that piece aside and asked us if we wanted that piece included in the floor or not. I found that level of attention to the project impressive. We absolutely love our new floor both the beauty and quality. Our wood took time to come in, but that's due to what we ordered. Once the product is available to be installed, a project start date is set and you go from there. The project took approximately one week to complete, and well worth it. Bill Moore has extensive experience in this industry and we were quite impressed with his depth of knowledge relating to the various types of wood, tile, and even carpets. Bill and his crew are personable, kind and courteous - we felt very comfortable having them in our home. They clearly treat their clients' homes as they would their own. There's no question if/when we make any future flooring changes we will contact Moore Flooring for the project.

From the original planning to the preparation, tear out, installation and daily clean-up and communication with us, it is difficult to imagine how it could have been handled any better. The Moore's were very helpful with advice for us when it was needed. Without exception, every promised phone call, visits to measure, etc. and the time of arrival each installation day ( 5 days) was on time. Phone calls were always returned promptly by Mr. or Mrs. Moore. The finished job reflects their high level of competence, experience and attention to detail. They are just great to deal with.

I used Angie's List to identify companies in my area that sold carpeting, and Moore was one of those listed. Initially, I was turned off by a negative review of the company's service. However, ultimately, the product selection and price points at Moore Flooring were superior to those offered by other suppliers with whom I had shopped. Also, unlike the negative review, Mrs. Moore was very responsive to my questions, requirements and tight schedule. I wanted the carpeting installed in a guest bedroom before the arrival of holiday guests. The carpeting was installed on schedule, and it looks great. In fact, I have ordered carpet for a second bedroom, also from Moore Flooring.

We were having a complete kitchen redo and have been trying to support local businesses. We spoke with Mr. Moore months in advance and explained to him that we would have time constraints between contractors. Mr. Moore assured us that this would not be a problem but asked that we give him as much time as possible. We told him we would probably only have three week advance of when the floor would need to be done. Again, he assured us that this would not be a problem. After numerous unreturned phone calls I finally spoke with Mrs. Moore who at the very last minute set up appointment for Mr. Moore to come. Needless to say he did not show and three days before we needed the job completed he advised us that he would not be able to do our floor when needed. Unreliable, would not recommend.