Gilberts Pest Control

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Will- Punctual (always), friendly technician. Completely work in a timely manner. Wish it were a little cheaper :)

They are very friendly and very forward. They are just a good, local company. Their price is on par.

Fast, easy and as expected.

Every time they do the quarterly service, they are very friendly and perform the service with no problems. They have always been on time for their appointment.

They are a good company and I haven?t had any problems. They are affordable and they are always punctual.

I bought a house in Carlisle that had been treated by Gilbert's 10 years earlier. The owners at the time purchased some sort of "warranty" from Gilbert's which cost around $70 dollars a year to keep active. I paid the warranty for a couple of years, then one day discovered termites while doing some remodeling. I called Gilbert's thinking that a warranty would cover the treatment of this new batch of bugs, but big surprise... It was explained to me (by Mr. Gilbert himself, I believe) that the warranty did not cover a reapplication of the original work, as necessary to solve the problem. He said something about the warranty covering "spot treatments" or something like that, but that the chemicals used in the "big" job break down over time and the warranty doesn't cover that. So, basically, the warranty didn't really cover anything, even after having paid nearly a thousand dollars into it. Maybe this is standard, but it didn't sound right to me. I called some of the other big name outfits to ask about their warranties and they implied that the reaction by Gilbert's was no good (but of course they would, right?). Anyway, I would not recommend Gilbert's due to this, but maybe I don't know anything about the business. I do know, though, that maybe the word "warranty" means something different to Gilbert's than it means to you, so be sure to find out what it really covers before purchasing one.

Gilbert's really seems to know what they are doing. You show them an insect and they can identify it, many times without having to look it up in a book. You can feel comfortable knowing that they are doing a professional job.