CHIMNEY SWEEP SYSTEMS INC

excellent

Very well. No problems. They were about $20 more expensive than the crew I hired last year, but that's OK.

We are vey pleased with Kevin's work. Plan to use him every year for chimney inspection and cleaning.

I called and as it turns out they were in the area and came the same day. They workers were on time and professional. They even said I could get by without a cleaning but I opted to do so anyway. I'm very happy and will use this company again.

Very professional. The technicians did the inspection and told me everything looked good. They did not try to sell me unnecessary items or services. They answered all my questions, made recommendations, and told me their prices for recommendations.

Very well. Company was on time and professional. Charges were reasonable.

Great service from initial contact through installation. Jon even checked with me afterward to make sure I got a fire going; gave me tips on how to use my insert, which was unfamiliar to me. Communication throughout the process was frequent and responsive. One night I sent a text message, expecting it to be seen the next day. Within minutes Jon had answered me and we had a brief text chat way past closing time. All of my questions were answered professionally, and the guys who did the work were good at what they do. I had originally planned to go with a different provider, but that estimate was extremely high. Jon knew that, and gave me a much more reasonable price. About a week or so after our first contact the job was done.

The initial response & pre-inspection was efficient with knowledgeable staff. Owner called back within 24 hours to discuss quote and the process. That told me that this company cares about the service they provide and their customers. The pre-inspection was very thorough with roof & basement inspections of the chimney. Staff were extremely polite!!! Day of install was moved up because of a cancellation. They were on time and time estimate for the project was as provided. Outstanding job!!! Clean-up was also outstanding. No negativity through-out the project. If you need chimney work, this is your team.

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Friendly Customer Service, Easy Scheduling, Same day Service. Extremely professional and very friendly crew. They kept everything very clean, explained what they were doing, answered all questions, and were in and out in less then 30 minutes. Will recommend to others and use again for future jobs. Thank you!

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no work was completed.

Arrived within the promised window, worked efficiently, explained everything they were doing, cleaned up after themselves. Price was absolutely fair. What's not to like? We'll have them back when the next cleaning is due.

I had them out to sweep my chimney and inspect it before use this winter. I made the initial call the week prior on Friday and they were able to set up an appointment for the following Monday. The technicians, Aaron and Bob were prompt and friendly. Before beginning, Aaron asked me if I had any questions or concerns, which allowed me to explain my concerns over the fact that we had several birds in our fireplace this past summer. Aaron recommended a chimney cap to prevent the birds from getting in and nesting in the chimney. He also fully explained the chimney cap and it's purposes. Before starting they covered the surrounding area. When they were finished everything was very clean and there was no dust or residue from the cleaning. Again, they were very friendly and knowledgeable about the maintenance of the chimney and fireplace. I would use them again and recommend them highly.

They came out, they did an instruction and told me exactly what needed to be done, because they said my chimney was not up to code, and it needed to be. So they did that, and did a great job, it was amazing.

Work was performed satisfactorily. Technician arrived at least 45 minutes ahead of appointment time. Luckily I arrived 30 minutes early, and he had waited.

Read the services performed.

I left a message for them and they never got back with me for this estimate.

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They arrived on-time and conducted the inspection; however, they discovered that the chimney had never been used. They completed the inspection and ensured that everything was in working condition. The best part of the service was their honesty about the chimney never being used...they did not perform a service that wasn't needed. A company with integrity!

i left a message on their machine on a Saturday to call me back, but they did not. i did have to call them again to schedule my appointment- they might want to check and follow-up on their messages better. the work team called within the time frame that they said that they would to report that they were on their way. they brough all of their tools in and made sure not to leave a mess. they left the place cleaner than when they arrived. on the higher end of chimney sweepiong, but if time is money, they certainly saved me time and hassle that other companies mgiht have made for me.

I called them to come ane give us a qupte I let them know we need to have them look inside the chimney the 1st apt they missed and when i called said they came and looked on the outside. They came back and looked on the inside the next day. They were friendly when they came to perfomr the work, i stupidly paid them without examing the work. the chimney was a mess many places missed, the work they did do was really sloppy, they basically slapped on cement and didn't try and tidy it up. they said it would be fine after a fire or two. We had another chimney service come on and they said its safe but defitly needs redoing, what a waste of money. We contacted them and said can you come and at least do the holes they said sure and never return our calls. I tried calling about 1o times and leaving messages with the receptioist. Nothing.