Cabinet World

We have contracted with Cabinet World on three different projects; the remodeling of a kitchen, guest bath and game room. From design to installation to follow up, Cabinet World provided excellent customer service and craftsmanship. All of the work was completed as scheduled and in a timely manner. Everyone we encountered was courteous, professional and knowledgeable. They ensured that we were satisfied with the work during and after project completion. We obviously have used Cabinet World on multiple occasions and would continue to do so in the future.

I ordered kitchen cabinets from cabinet world when I had a kitchen addition built. The cabinets came in the wrong color and they had to have them remade in the correct color. Although it was a pain, the men I worked with there were awesome and they worked hard to make sure that the cabinets came in the correct color the 2nd time and I was satisfied. They even had a corner cabinet built for me for free since I had to wait 6 weeks for my new cabinets and my old kitchen was already torn out. Every project has its hiccups but it is how the company deals with them that can leave you with a good or bad lasting opinion. They did a great job dealing with the problems (that were really out of their control) and I would recommend them for any kitchen project. I LOVE my kitchen - thank you!

I tried to engage with Cabinet World to remodel my master bathroom and a full bathroom. This would have been a sizable project for Cabinet World and a significant financial outlay on my part. I talked with the sales person, visited the design center, picked out everything at the timeline requested by the sales person and I have heard nothing since. This was back in February. I have texted the sales person three times (I asked prior if texting was an acceptable method of communication and it was). I receive no response for the first text, the second text was replied to with a message regarding discussing pricing at a specific time at which the sales person was to call me. That time came around and I received no call. I texted again and received no response. I was very much looking forward to having my bathrooms remodeled; however, I have prioritized the project behind other work that needs to be done because of my level of frustration. I held up my side of the bargain as a potential customer. Cabinet World did not hold up their side as the service provider. I can't help but wonder why when a customer has the financial means and wants to hire a service provider, the service provider would not respond. Even if it's just a quick text to say, "I didn't forget about you. We're just really busy". I find that highly unprofessional.

It worked out very good. There were some issues with moldings and we had some adjustments for the microwave. They came right out and completed what we wanted. They installed the molding that went with the cabinets and even painted them to match the cabinets. They are easy to work with and are not pushy. We have decided to hire them again for another project and we will highly recommend them.