GREENHILL FARMS

1. Within 2-3 hrs of operation the tie-rod end on the tractor separated because the castle nut had not been installed. Greenhill provided the missing castle nut, my husband installed it. It was the dealer's responsibility to correctly assemble the tractor before it left the lot. 2. By the end of June, 2012, we had only used the backhoe, which was delivered installed on the tractor. We took the backhoe off and attempted to attach the tiller. We spent days trying to make it fit, assuming the equipment had been properly matched to the tractor being sold. My husband was also pinned between the tiller and the tractor while trying to install it and bruised his right side. When Roger Bowes was informed of our difficulty in hitching up the equipment, he became sarcastic and stated that he can put on any piece of equipment by himself in minutes but offered no assistance or instruction in how to do it. We also live only 2 miles from his dealership. 3. A severe storm moved through on the evening of July 3rd, 2012, felling hundreds of trees in our neighborhood. When my husband started the tractor to assist in emergency road clearance, he found the hydraulics on the front end loader wouldn't work. 4. The next week Greenhill picked up the tractor and tiller. Half of the tiller's drive shaft had to be cut off to make the tiller fit. The tractor was returned in working condition and we were charged and paid for the maintenance done. 5. This was not reported until now because if the tractor needs repair in the future we fear repercussions. However, when it is reported in the Meadville Tribune that Greenhill keeps winning awards from Kubota for sales and service, we feel consumers need to know about Greenhill's true history of poor service and arrogance.