Penn Fencing

Josh was the installer. He was very meticulous, responsible and hard working.He was as proud of our new deck as we were. Would request his work ethic in a heartbeat. I would recommend Penn Fencing to friends and family because of their professionalism, courtesy,pricing,fairness, and excellent workmanship.

The service was great. They were on time and very reliable. We had an issue but they came back immediately and correct the issue. We were happy with their service and they gave us an appropriate price. I like the workers as they were very nice.

The estimator and work crew were great to work with. The installation was professionally done. My problem came with the deep tire tracks left behind by their post hole removal/driller machine. I'm left with a real "ankle twister" in my yard. Nobody in the Office or Senior Management was interested in a final inspection. The Office went ahead and charged my credit card without giving me an invoice to review my deductions (portions of the job were changed). Not a good way to treat customers!

I had a fence that was put in by another company. A tree fell on the fence and I called the company who originally put in the fence. I couldn't get them to come out and finally called Penn Fencing. They came right out and had a real skilled person to do the job. He worked on it all day and he blended it in perfectly. I would highly recommend them.

Site visit for estimate of work was very timely. Installation took 2 days, since installer could not work a full day the first day.

The entire process was fantastic! From initially contacting them, to their site visit, to the end result, we were absolutely thrilled with the entire experience! We would absolutely use them again in the future. They installed a new vinyl fence, and took down and hauled away the old wood fence. They left the property spotless. They said it would take 2 days, but it took an additional 3rd day (only due to weather delays), but they kept us updated on the progress. Their product is high quality. And if after the first winter there are any issues with fence settling / unevenness, etc., they will come out next spring and readjust...free of charge. But so far after a month, we are very happy, and our friends and family also commented on how great it looks. Thanks Penn Fencing, Inc. !

When just 1 person showed to do the work, I thought that I might be sorry for hiring Penn Fencing. The entire job took less time than expected and the person built the 3 gates on site. Very impressed and the end result was exactly as requested and detailed from the beginning. The work started as promised and finished early.

Installed approx. 400' of 4' white vinyl fencing around my yard. I was very happy with how the fence turned out. They were very prompt in getting me a quote and once I had everything in order on my end they were able to get a crew out immediately. The only negative feedback I have is that it took longer to install the fence then they initially described. This was due to them only sending out one person for the install for a few of the days. Overall it took about 7 days for them to install the fence and it was installed sooner then I expected due to them being able to put me on their schedule immediately instead of 30 days from down payment. I would recommend them.

The work was done professionally. They cleaned up after themselves. When I made suggestions and discussed problems due to the unique nature of my property line they were very accommodating. I wasn't billed until I was 100% satisfied with the work. The fence looks great and we are very happy with their work.

It went extremely well. Vidal and his crew were professional. Arrived on time everyday and the project took approximately 1 to 1 half weeks to complete. They installed three perimeter gates (1 - 8 foot, 1-6 foot, and 1-4 foot). Also customed fabricated a small gate on the back porch area. Vidal also recommended solar cap lights to highlight the gates and also down the long driveway. I ordered them online through Penn Fencing and were delivered in 3 days. Vidal's crew were leaving when the delivery truck pulled and he and his crew got out and installed them THAT DAY!!! The gated area is beautiful. The color I choose was clay. it brightened up the entire yard. The post holes all had to be dug my hand including removing deep tree roots in a wooden area which large equipment was not able to be utilized. It was a difficult task and they did it well. They cleaned up the area every day after their days work. If they had questions they called to verify to make sure the job was done to my satisfaction. I already have recommended this company to a few friends.

Had done some research on Penn Fencing through Angie's List. Then found out that a neighbor had used them to install their fence about a month prior. Contacted Penn Fencing and within days, Tim arrived on a Friday afternoon getting there even before the agreed to meeting time. Tim gave a thorough overview of the services that could be performed. Told me that upon my signing the contract that I would be contacted by the foreman in about 3 weeks. Less than 2 weeks later I heard from the foreman scheduling the start of the job. The two man crew that arrived that day were not the most talkative pair, but, they arrived early and got immediately to work. They also listened and accommodated a minor change that I had for the project. That first day they had almost all of the posts and railings installed. On the second day, they arrived even earlier than the first day and got immediately to work. Asked them if they thought they would finish the job that day and they replied, "That's our plan." When I got home from work that day, the job was complete and you would not have known that there had been any workmen there that day. Have gotten nothing but positive comments from my neighbors about the quality of the materials and the quality of the installation.

We liked everything about them. The young who gave us the estimate where knowledgeable. The fence is not quite straight at the back of the yard but that is not their fault, it is the yards fault. It bends a little.

.the installation was a big disappointment salesman joe was very professional knowledgable polite punctual and very pleasant to deal with but that was the best part of the entire process at first i was skeptical about using penn because they are located in butler but i was told that they use local installers but i later found out that they traveled to pittsburgh from butler and showed up at about 9:30 or 10:00 every day because of travel time or so i was told and wrapped up at about 3:00 which made for a short work day ,one day they could do little work beacuse adrill they had brought wasperable even though power cord was obviously damaged and should have been noticed at the shop in butler . my questions about the job directed to the installers were answered with little more than a grunt letting me know that i was bothering them,a few specific requests i had made from them were pretty much ignored ;also i realized these installers did not work in the slightest of drizzles of rain and never made me aware of their arrival or departures i only knew they were on my property by looking out the window . the four days of insatllation were spread out over a period of seven or so days. one of the main reasons i chose penn besides the professionalism of the salesman joe was the financing which was 0 percent over 18 months .but what i found out was this was a wells fargo credit acrd with a 10000.00 credit limit which negatively affected my credit rating.the installation is very poor and im not at all pleased with the quality of the product .the fabric is loose fitting and i was told by others taht it was not stretched properly and the biggest gate closing across my driveway began to sag soon after the installation .no one had ever contacted me after the ob to see if i was satisfied until joe called me a few months ago to ask if a potential customer in my area could come and see my job as a reference ,i told joe that he could show my install yo anyone but that i was very disapponted overall but would not talk disparangling to any potential customers. since i was driving when he called me i asked him to pleaese contact me later at home to discuss my complaints but have not heard from him since

They were prompt and was coming out with a solid quote.

I hate writing reviews like this, but I have to call out companies on best practices, especially when it comes to customer service and wasting my time. How does the old saying go, true quality is what happens when no one is looking? Not the case here as you will read. So I found this firm through the American Fence Association. They were initially courteous and responsive when I emailed them to setup an estimate, so I can see how they have positive feedback to a extent, but shop around first as you will see. I responded explaining I already have the estate gate I want installed in my possession and I simply need someone qualified to come install the post, level it, and install 2 mounting plates. Probably all of 2 partial days? work, at that. I?m reasonable and TOTALLY get that?s it?s a small project, and I was willing to pay something of a premium for their time alone. I also understand that it?s my supplied product (which by the way carries a 25 year manufactures warranty AND they know it?s a very good one ? most of their lines carry a 5 year warren, you be the judge). BUT, this is where I call the TOTAL bluff and why I am taking the time to write this. Their website states they service ALL types of fences. HHHHMMMMM?this would seem to pose a paradox, how can you service all, but only selectively service what you want to benefit your operation alone? Their regretful response followed suite of the atypical, unprofessional contractor, which entailed that cop-out stating something to the affect that ?we only work with OUR product lines?. BALONEY! In other words, you are skilled enough to install it (cmon, a fence is a fence is a fence), but you?d rather rip me off by marking up a lesser quality product from China that you sell versus my top of the line U.S. product? That?s fine, I will look elsewhere for a QUALITY installer that doesn?t mind working with me on labor only, OR MORE IMPORTANTLY, being ethical and taking care of our short term needs in order to obtain our and our families business for the long run, which would have been large scale. Beware, the contractor will likely post a lame sop-out excuse saying they don?t know me, no services were provided, blah, blah, blah. Who knows, even if they took our job the labor would have likely?laughably high anyhow. And by the way Penn Fence?next time you send a estimator to our home make sure they are not drunk! I recall now having them come by our property a while back and the estimator that came by (although nice) reeked of alcohol. Also, their estimate was erroneously high (i.e. over 2 times the next highest bid, which they were a AFA firm too). PennFence probably gave us that price since we had to pay the nicest house in the neighborhood price. But again, it all gets back to basic ethics and best business practices. Shop around folks, this place is a rip off. Prices are absorbent and bloated, there are many other fence installers that will not take you to the cleaners. I question even myself as to why I even tried giving them a second and third chance. Strike three Penn Fence! UPDATE....Losers post here that my claims are false! Threaten me with liable!!! Sure, I have nothing better to do than to just go around writing 30 minute claims w/o merit. What a bunch of losers. Unreal!!!!!!

The job was quoted to me as a two day job. The scheduler told me the crew would be on-site between 8:30 and 9:00 am the first day. The crew of three men arrived at 8:10 am and immediately began to work. Punctuality is very important to me, so I was glad they were early. They all walked the yard with me to review where the fence would go and marked everything appropriately. The crew was professional and friendly. Even though a couple of the workers smoked, not a cigarette butt was left behind. They arrived back the second day at 8:00 am to finish the job. I am very pleased with the work they've done. I've gotten compliments from several neighbors already! This is not my first time using Penn Fencing and have always been happy with the job they've done.

The installers were efficient and good at what they did. Removing the old fence, hauling it away, installing the new fence ... all was done well, and the yard was perfectly clean .... no mess left. I would definitely use Penn Fencing again and certainly recommend them to others.

Originally we were just going to replace current deck boards and extend, but Neil and his team, after removing the old decking suggested it would be safer (and in the long term more cost-effective) to re-build what we had.

They were really great to work with. I would definitely recommend them.

I was pleased with Penn Fencing from my first contact with their representative Joe Sedmak. When he came to provide me with an estimate he took the time to explain how they would install the fence and meet my special requests for my gate opening. The excellent customer service didn't end with the estimate he was available to answer additional question I had after a week even though I had given them the contract. He quickly provided me with all the documents I needed to obtain the permit for the fence. When the date was set for the installation the installers arrived at my home exactly on time. My street is very restrictive and the installation day fell on a date for street cleaning which required the young men to move their truck several time. They showed no impatience and began working right away. The removal of the old fence and installation of the new posts went very quickly. The plan was to have the fence installed that day but because one of the posts had to be cemented in the fence would need to be held off for a day. Again I had to request that they come back in two days because of my areas parking restrictions. This is a very busy time for the company but they worked me in and completed my fence at my convenience. The area was cleared of all debris each time they were here and both young men were always professional and accommodating. My yard is small and fenced in by two other houses so they work area was restrictive. I am extremely pleased with the product and the work they did. I would recommend Penn Fencing to anyone.

The second visit was awful as they wanted to overcharge me. They came immediately to give the quote and the guys that came were nice to work with. They let us know the office told them what to quote us even though it was way too high. They did call back and quote $650.00 to do the work. My neighbor got on the phone and had a little tiff with them about the quote. The installers were great and I will be using them for the work now that the quote has been lowered.

Their service was good. The interaction was great and they did everything that I needed them to do. The cost was very good. They came on time and the work was neatly done. They were very pleasant to work with.

Our experience with Penn Fencing was positive from first contact to completion of service. Prompt response to our request on Angie's List. Prompt scheduling of estimate. Prompt and complete response with paperwork required from the vendor for us to obtain permit from township. The installation team showed up on time, completed the project in a timely manner and cleaned up after themselves. Fence looks wonderful. All of the professionals on the team knew their product well and were able to answer questions and offer suggestions. Overall a very positive experience. I would use them again, if the need arose.

They did a great job. We were very happy with them. The back fence was great. We had to have them put in the side fence crooked, because the neighbors put there landscaping into our propery. We didn't know better at the time. Years later we had to have the fence moved. When the new guys came out, they did a great job. They were very professional. They worked with us and helped us out. The fence looks great. They had to change the color to match it up and they did a great job of that.

Penn Fencing installed 295 feet of post rail fencing with chain link attached to inside. From start to finish the job was handled professionally and timely. Was amazed how quickly job was completed. Heavy rain started later in the afternoon and I expected they would need stop- however they did not- they continued to finish the job. Have received several comments from neighbors on how nice the fence looks.