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Gold Maytag

3.7(
3
)

Appliance Repair, Appliance Sales and Installation

About us

We sale new appliances, carry parts for all brands and we do in home & in store appliance repairs.

Business highlights

44 years of trusted experience

Services we offer

New Appliance Sales- Speed Queen, LG, Frigidaire, Maytag. Appliance Repairs- ALL Brands Appliance Parts- ALL Brands

Services we don't offer

Small appliance repairs or parts

Amenities

Warranties
Yes

Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.73 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
33%
1
0%
Rating CategoryRating out of 5
quality
3.7
value
3.7
professionalism
3.7
responsiveness
4.7
punctuality
4.7
Write a review
Showing 1-3 of 3 reviews
Joyce H.
09/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: We were able to get replacement parts from them and they did a repair service for us a couple of years ago.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
kristine M.
03/2013
2.0
appliance repair
  + -1 more
I wouldn't recommend them. They were going to fix something and then they said they had to get the part. And then the part was wrong and then they said it would cost too much to replace it. I spent like four weeks playing around and nothing was done. They had fast service, but there was no service! I don't think they knew what they were doing. I would not use them again.
Description of Work: I did use Gold Maytag. They did nothing really.
Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Response from Gold Maytag
I am writing to dispute some of [member name removed] claims against us. We were dispatched on 1/12/2013 to [member name removed]’ home for service on 1/15/2013. At that time our technicians ran tests on the washing machine in question from 12:10 pm to 1:00pm. The machine passed all the tests. We told the customer that we did not find anything wrong with the unit, however the problem she was having sounded like it could be the motor and control board. We told her to call us if she continued to have a problem. She called us back on 1/22/2013 and told us the washer was doing it again and never really stopped. We set up another service call for her on 1/25/2013 in which we ordered a motor and control board. When we arrived at the customer’s home on 1/25/2013 we started to replace the motor and control board and noticed the manufacture sent us the wrong control board. The correct part number was on the box with the wrong part inside. We told the customer what happened. A few days later she told us she was just going to buy a new washer. I would also like to add the customer was never charged for the second trip because of our 30 day guarantee on service calls. We also paid for the parts that the customer needed after she cancelled and the manufacture would not return them. Each time we were asked to come to the home we were there with in two days. We attempt to please all our customers. It is unfortunate that the manufacture made the mistake on the part and we are receiving the blame.
Steph O.
01/2012
5.0
appliance repair
  + -1 more
It was really cheap and came quickly.
Description of Work: I order a part for my refrigerator.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

    Contact information

    267 New Castle Rd, Butler, PA 16001

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Appliance Repair,
    Appliance Sales and Installation

    FAQ

    Gold Maytag is currently rated 3.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    Gold Maytag accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Gold Maytag does not offer free project estimates.
    No, Gold Maytag does not offer eco-friendly accreditations.
    No, Gold Maytag does not offer a senior discount.
    No, Gold Maytag does not offer emergency services.
    Yes, Gold Maytag offers warranties.
    Gold Maytag offers the following services: New Appliance Sales- Speed Queen, LG, Frigidaire, Maytag. Appliance Repairs- ALL Brands Appliance Parts- ALL Brands
    Small appliance repairs or parts

    Contact information

    267 New Castle Rd, Butler, PA 16001

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed