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Gerald Giel Garage Doors

Garage Doors, Doors

About us

We are a leader in garage doors and related services in the greater Pittsburgh area. With more than 30 years of experience, you can be assured Gerald Giel Garage Doors can meet your garage door needs. Not only do we carry products from the finest manufacturers in the industry, our team of sales and service technicians can assure you are purchasing a reliable door or opener that fits your needs and your budget We welcome the opportunity to supply, install or repair your garage door and to answer all your garage door questions.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Installation and repair of garage doors, broken torsion springs, extension springs, damaged doors & broken garage door openers.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.923 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
0%
3
0%
2
4%
1
9%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-23 of 23 reviews

David S.
09/2017
5.0
garage doors
  + -1 more
Better than expected. Would recommend them to anyone!!
Description of Work: Garage door spring broke. And installed keypad

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Jacquelyn M.
07/2017
5.0
garage doors
  + -1 more
I contacted one company who gave me an estimate over $1,000. Then, we called Giel. His response was immediate. He gave us an estimate for a new opener, installed it and now it runs smoothly and quietly.
Description of Work: Our garage door opener malfunctioned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Tom M.
06/2017
5.0
garage doors
  + -1 more
Jeff was very professional and new his product very well and easy to talk to this company is very highly recommended
Description of Work: Garage door cable replaced and new garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Thomas W.
04/2017
5.0
garage doors, doors
  + 0 more
Very well timely and done with care. Finished on time.
Description of Work: Replace old garage doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin S.
08/2016
5.0
garage doors
  + -1 more
Went very well. I wanted to add a few touches and Gerry was cognizant of the costs and made sure I knew what I was asking for.
Description of Work: Replaced double garage door. The old garage door was wood and I just got tired of painting it every 2 - 3 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2

Robert M.
01/2016
5.0
garage doors
  + -1 more
We had a garage door opener that quit working after many years of service. Have had previous experience with the business so it was a no brainer to have them install a new opener. Called them late yesterday morning knowing it was too late for service that day. They were here at 8 am and in a little over one hour had the opener in place and operational. The business owners and the servicemen are responsive, professional and provide great service for a reasonable fee. Would strongly recommend them for garage doors, openers and entrance doors as well.
Description of Work: Replaced a broken garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

WILLIAM C.
06/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: they replaced the top panels of my garage doors and added a metal strengthener to prevent separation of the top of the door from the garage door opener (one was broken).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

jason G.
04/2015
2.0
garage doors, doors
  + 0 more
I came across this company at the home and garden show. I called later that week to schedule a estimate. This was the second company out of seven I contacted to provide a bid on replacing two garage doors. The bid was the lowest by $300 but I choose another company, here's why. Out of the 5 bids I received 4 of them measured my garage doors at 78 X 96. Giel measured it at 72 X 96. He gave me this big speech about why he needed to reframe my doors because of low headroom. Because of that I was going to lose 6 inches of Clarence at the entrance to my garage. I mentioned this to the rest of the companies that came out and they all said I just needed a double track and no framing was needed. Just guessing but he probably got stuck with 2 custom doors and tried to dump them off on me. Read his other reviews and look how often people say he did framing work for them.
Description of Work: Provided estimate.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris H.
10/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced garage door opener and installed outside control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Lois J.
06/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: They replaced both of the garage door openers and did this in a short time span, with efficiency.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$750

MARK Z.
06/2014
5.0
garage doors
  + -1 more
Showed up on time to estimate. His price was $900 less than two other estimates for same premium quality doors. Scheduled install date the following week. Installer showed up on time, did the work, hauled away our very old garage doors, cleaned up. Professional from start to finish.
Description of Work: Installed two new garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Robert M.
03/2014
5.0
garage doors
  + -1 more
Top Notch, First class service!
Description of Work: He hung a 10ft garage door for me and left me a remote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Janet L.
04/2013
5.0
garage doors
  + -1 more
Very high quality doors for a great price. They came to my home directly with samples and advice on what type of door would work for the house and at the price we were aiming to spend. I picked out the doors and they were able to come and install within a couple days. The front office and the installers were top notch and professional. Willing to listen and deliver.
Description of Work: Now I know why they are the leader in the garage door service / business. They reached and exceeded my expectations. Never pushy or try to upsell doors or services. The owner is amazing and extremely responsive. I wish all home services / contractors held to high standards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

JOY P.
02/2013
5.0
garage doors
  + -1 more
Gerry was extremely responsive and professional. I contacted several other companies and the prices were outrageous. Some of the companies said they were going to send out guys to do an estimate and never got back to me. I live in another state and Jerry worked with me to get the job done. It took them two days. His guys came and did what they were supposed to my specifications. It happened faster than I expected and the work was impeccable. Any other work I need for that I called him back but he does not do that work , but he gave me an recommendation.
Description of Work: I purchased three Liftmaster Garage Doors (stock) in White with Garage Door Openers. GST+0WH... GARAGA STANDARD PLUS WHITE 8' X 7' SOLID GARAGE DOOR 3 LHR TORSION 680.00 2,040.00 3 FRAMING FRAMING WORK 250.00 750.00 There was framing work that needed to be done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Linda B.
07/2012
5.0
garage doors
  + -1 more
I actually found him at a home and garden show. They had to take down my wooden bi-fold garage doors and framed in the door and installed a 15 foot automatic garage door. They took out things from the garage that were in the way, that I didn't expect them to do. That was nice. They were very professional and gave me all my warranty and paper work before they left. They explained everything about the door and how it worked and how to adjust it, everything I needed to know. They were in and out in 1 day. They did a really good job.
Description of Work: He installed a garage door for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Linda S.
05/2012
5.0
garage doors
  + -1 more
It went so smooth with no problems even though I have very odd size garage doors and they had to build a little bit of the frame up for me.....at no extra cost. Colors match perfectly .
Description of Work: The prices were very good. The owner came himself for the estimate and was early, very friendly, professional and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Elaine Q.
05/2012
5.0
garage doors
  + -1 more
Somebody in the neighborhood recommended them. The price was reasonable. I would probably use them again.
Description of Work: I used Gerald Giel Garage Doors to repair my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chuck B.
01/2012
5.0
garage doors
  + -1 more
My experience was great. When the time does come to replace the motor or gear kit I will certainly call them back. I feel if they say I need something, they have proven that are telling the truth by virtue of the fact they didn't try to sell me something I didn't need but thought I did.
Description of Work: My Garage door chain was hanging low and snagging, which would cause the door to stop on occasion and go back up. I had been told on a previous repair visit by another company I would need a new gear kit soon, so when I called Giel that is what I told them. When they came out they could have easily replaced the gear kit and charged my much more - but after looking at the gears he said that all I needed was adjustments and lubrication, which did the job. When the time does come to replace the motor or gear kit I will certainly call them back. I feel if they say I need something, they have proven that are telling the truth by virtue of the fact they didn't try to sell me something I didn't need but thought I did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Kimberly E.
10/2011
1.0
doors
  + -1 more
On September 26 at 1PM Jason showed up to take measurements and write up all the information on the doors and hardware which I previously selected. He said it would take approximately 3 days to receive pricing from the company he buys the doors from and will at that time call with the price and we could decide at that time if we would move forward or not. It is now 24 days later, yes over 3 weeks, and still no information on the price, no return calls from the company. Horrible service and no way to treat a customer about to buy three, fairly, expensive doors.
Description of Work: I was receiving bids to replace two exterior entry doors and one steel, man, door to the garage.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Alan S.
09/2011
1.0
garage doors
  + -1 more
On 14 Jul 2010 I was taking bids to replace a garage door. Another contractor was on site when Gerald Giel show up. He was a half hour early for our appointment but was so mad that I had another company giving a bid that he sucker punched me in the back of the head. After using foul language and threatening me and the contractor on site, he got in his truck and drove away. I contacted the police and Gerald Giel was arrested. In court he was found guilty of Simple Assault and Harrassment. He was ordered by the court to 1 year ARD; cost and fees and ordered to complete anger management counseling. Date of hearing was 24 Aug 2011. I will supply The court Docket Number if needed.
Description of Work: No service was performed as this contractor was arrested. Don't let this guy (Gerald Giel) near your house or family.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Robert G.
08/2011
5.0
garage doors
  + -1 more
I was very pleased with their work and I had no problems with them. They came out pretty quickly and brought a lot of samples of different garage doors. The owner really gave me his honest opinion about what I required. He did not try to push something on me that I didn't need and gave me good advice on what door I should put in. I will use them again in the future if necessary.
Description of Work: I used Gerald Giel Garage Doors to replace my garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Carol S.
04/2011
5.0
garage doors
  + -1 more
He was very nice but we decided to go with another company. We felt we would get more for our money with the other group. But this gentleman was very upfront and honest and has a lot of good feedback on your list and the better business bureau.
Description of Work: He gave us an estimate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Alla F.
01/2011
5.0
garage doors, doors
  + 0 more
They did excellent work, installed and cleaned up everything in half a day, were pleasant to work with and didn't nickel and dime us for every detail. Gerry did our estimate and was just a little cheaper then two other big name companies we talked to. He was excellent in returning our calls and keeping in touch while we waited for our doors to show up. That was the only problem though, that the choice of door we picked wasn't a popular style, so we had to wait almost two months for them to ship, but as I mentioned, Gerry did make an effort to contact the supplier and keep in touch with us about when our doors would show up.
Description of Work: Had two new insulated garage doors installed, including replacing all of the supports, framing, springs, and the garage door openers, each with the battery backup model

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,280

    Contact information

    700 Pittsburgh Rd, Butler, PA 16002

    www.geraldgiel.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors,
    Doors

    FAQ

    Gerald Giel Garage Doors is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Gerald Giel Garage Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Gerald Giel Garage Doors offers free project estimates.
    No, Gerald Giel Garage Doors does not offer eco-friendly accreditations.
    No, Gerald Giel Garage Doors does not offer a senior discount.
    Yes, Gerald Giel Garage Doors offers emergency services.
    Yes, Gerald Giel Garage Doors offers warranties.
    Gerald Giel Garage Doors offers the following services: Installation and repair of garage doors, broken torsion springs, extension springs, damaged doors & broken garage door openers.
    Ask for details.

    Contact information

    700 Pittsburgh Rd, Butler, PA 16002

    www.geraldgiel.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM