The finest in floors, carpeting, and floor covering is found at Butler Floor & Carpet Co, Inc. Expert representatives offer the personal attention, industry knowledge, and creativity your residence or business needs to look its best. Our huge showroom contains a magnitude of samples that allow you to compare and contrast the style that works for your design. To ensure the most optimal results, we encourage you to take our samples home for further evaluation. Our services include new construction, renovations, design build, and consultations on: • Carpet • Laminate • Ceramic tile • Carpet fiber • Hardwood • Vinyl and area rugs • Acoustic ceilings • Window Coverings. We also provide free in-home estimates and experienced installation service. Our prices are competitive compared to the big name vendors, and financing options are available. Plus all our installations come with a one year installation guarantee. At Butler Floor, we want every customer to love their floors and to be excited about showing off their new investment. We hope you are our next satisfied customer! Call us today to learn more!
Terrific experience working with Butler Floor and Carpet Co.!! Personal attention can't be beat. Will never go to another box store again. They communicated so well along the way, met all deadlines and surpassed my expectations in every way.
Description of Work: I needed assistance picking out the right color and type of carpeting. The install entailed tearing out old carpeting while leaving the padding underneath intact. The new carpeting was installed with no issues and was completed quicker than expected. They also were very accommodating when the install date needed to be rescheduled.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Jennifer Y.
07/2023
5.0
carpet installation
+ -1 more
Easy to work with, got the job done on time and within budget. Would hire again.
Description of Work: Carpet replaced in 4 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Robin S.
02/2023
2.0
carpet installation
+ -1 more
I am very happy with the product and the installation. The installers were very knowledgeable and friendly. However, I was extremely upset with the way I was treated by Tom. From the first time I was in the store looking at samples, he treated me like I was an inconvenience. When I chose my sample, I was told he would come and measure the next day and installation would be in about 4 weeks since we already had our carpets removed and the floor was prepped/ready for install. The following day during measurements, he changed the timeline to 6 weeks. 6 weeks passed and I never heard from anyone at Butler Floor & Carpet. At 7-8 weeks, I called to check on the status of carpet installation and was treated very rudely by Tom. He continued to push off my installation date. I called an additional time and spoke with another salesman when Tom was off. This salesman couldn't seemed puzzled why my carpet hadn't been installed yet. The following day I received a call from Tom where he simply told me "we will install on 1/26". End of conversation. No apology or explanation for delay. Our carpet got installed 13 weeks after ordering. We also had an issue with a floor transition not being ordered and included for our installers. Tom argued that we were responsible for this and should have had it installed prior to carpet; however, I know that he said that they would include this product when he came out to measure. During the course of interactions we had during the measurement and ordering process, Tom always spoke to me in a demeaning tone. I would NEVER recommend any of my women friends to deal with Tom; therefore, not to deal with Butler Floor & Carpet either.
Description of Work: Carpet installation
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,230
Debbie T.
09/2022
5.0
hardwood floor
+ -1 more
I wanted to share my recent experience with Butler Floor & Carpet, Inc. They are located on Rt. 8 South in Butler. My husband and I have been in the market for new flooring in our dining room & living room for some time. We looked everywhere. We thought that we had found the products that we wanted, but were still feeling unsure for some reason. Then we decided to just take a look at Butler Floor. From that moment, out experience changed. Our sales person, Tom Ball, was outstanding. He was not pushy, but I felt like he was interested in helping us and he was very knowledgeable. Some of the other places made us feel like we were a bother. The products we chose were the same as we had seen at other places, but we immediately knew this was the place. The installation crew (Gary, Steve, Ben) were incredible. I have never seen a crew so meticulous with everything they did. QUALITY and ATTENTION TO DETAIL! We had 30-year-old floorboards which they took up and replaced without incident. They look unbelievable! I could not be more pleased with the product, the service and the installation. We will be using them for our kitchen replacement as well. I would highly recommend Butler Floor & Carpet. The cost was comparable to the other places we looked.
Description of Work: Dining room, living room and foyer floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane M.
08/2022
5.0
carpet installation
+ -1 more
We must say that this company was the absolute BEST we could have chosen. No regrets whatsoever, very professional from beginning to end. Jim was great in helping with our selection of carpet and streamlining the order, payment, and scheduling -- besides being a very personable guy. Everything went smoothly from start to finish -- not even a "snag" 😉. Harry and Don were on time and didn't miss a beat with the install. Both worked very hard and efficiently. We love, LOVE our new carpet and highly recommend Butler Floor and Carpet for all your flooring needs. We'll be back. Thanks guys!
Description of Work: Carpet replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
D C.
03/2022
5.0
carpet installation
+ -1 more
Very happy! Robin was super helpful during the selection process and beyond. Very reasonable price as well.The installers were courteous and professional. Well done!
Description of Work: Bedroom Carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jean H.
12/2021
5.0
carpet installation
+ -1 more
The entire process was very easy and well organized. Jim R. Helped us find exactly what we wanted, listened to what was important to us and showed us many quality products. Instillation went well. We had Dave and Henry and they did a beautiful job. It’s exactly as we expected. We will certainly recommend them to others and use the again!
Description of Work: All house new carpeting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Marie C.
11/2021
5.0
carpet installation, flooring contractor
+ 0 more
We had Butler Floor install tile in our home years ago. It was a very positive experience and that is why we returned to Butler Floor. The workers did move the furniture and nothing was damaged. The removal of the carpet and installation of the new carpet was completed in a day! The carpeting is so nice and cushioning under our feet and we are very happy!
Description of Work: We had dreaded replacing our carpet because of the moving of furniture and things. Tom Ball helped us to pick out carpet that addressed the concerns we had (non-carcinigenic). He also assured us that the heavy furniture would be moved by the workers as we can no longer lift heavy items.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$4,000
Rose G.
08/2021
5.0
carpet installation
+ -1 more
It went very well from start to finish. Robin Bowser did a great job with the process .
Description of Work: Install carpeting in living and dining room and on stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,100
Kurt W.
08/2021
1.0
carpet installation
+ -1 more
We hired a contractor to refinish our attic. This contractor used Butler Floor an Carpet (BF&C) to buy their flooring. We paid the contractor for all time and labor, however the contractor, who had an account with BF&C never paid them. BF&C then tried collecting from us, despite us not being their customer (the contractor was), us not having been the buyer, and us having paid the contractor for the materials. We told BF&C this, mailed them their "invoice" back, which clearly showed that the contractor was responsible for payment. Despite us having paid for the flooring materials, and us not being a customer of BF&C, they have pestered us and now hired a collections firm to harass us. It isn't our fault that their customer (the contractor) didn't pay them, yet they're making their problem ours. Horribly business practice, and I'll insist all future contractors we hire to not buy anything from them, given that they're harassing us for no reasonable reason. Embarrassingly bad business practices by Butler Flooring and Carpet.
Description of Work: New flooring
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Butler Floor & Carpet Co Inc
We apologize for the inconvenience. We did hire a collection agency because the contractor did not pay Butler Floor for the work completed, despite many calls from us. Per PA law, the collection agency is required to contact the person who hired the contractor to verify that the contractor was paid.
Jim N.
07/2021
5.0
flooring contractor
+ -1 more
An excellent job was done! Todd was very professional. We are so happy and pleased with our new floor. It looks great!
Description of Work: We replaced a floor in our living room. Carpet was replaced with laminate floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,876
Robert J.
06/2021
5.0
carpet installation
+ -1 more
Excellent, Jim Rodgers from Butler Floor is the BEST. The carpet installers were excellent. VERY FRIENDLY, EVERYONE.
Description of Work: New carpet
Rating Category
Rating out of 5
Yes, I recommend this pro
Donna M.
05/2021
5.0
hardwood floor
+ -1 more
Our experience with Butler Floor & Carpet Co went beyond our expectations. The workmanship was excellent and they worked around our schedule without hesitation. We would highly recommend their services!
Description of Work: Wood Flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon D.
04/2021
5.0
carpet installation
+ -1 more
Great experience with all aspects of job. Installation men were very efficient, did a great job, and were respectful of our home. We dealt with Robin at the store. She was very professional and friendly. She showed us where to look for the kind of carpet we wanted. She explained the pricing and then left us alone to look. She didn't hover, but was attentive when we asked questions. Carpeting was a fair price and was done in a timely manner. Would recommend Butler Floor & Carpet without hesitation.
Description of Work: Carpet sales and installation
Great! Would highly recommend. Robin was very helpful, we felt with her help that we chose just the perfect materials for our project. Todd did an excellent job installing flooring and kitchen backsplash. Don and Harry did a great job on the carpet. We are very pleased with the final results.
Description of Work: Carpeting, laminate floors and kitchen backsplash
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
mike D.
11/2020
5.0
flooring contractor, hardwood floor
+ 0 more
Awesome product and installation job! Definitely recommend!
Description of Work: Flooring Sales/Installation/Repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Kim E.
10/2020
5.0
carpet installation
+ -1 more
Went very well! Sales contacted me promptly and arranged a measure. The installers were prompt, professional and did a wonderful job! I am very pleased. I will definitely use again.
Description of Work: Carpet Install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RICK B.
08/2020
5.0
carpet installation
+ -1 more
Tom was fantastic in the measure, selection, and sales process. The installers were top-notch and did an excellent job.
All went great. Installers were on time and did quality work and were professional.
Description of Work: Carpeting for two sets pf stairs, hardword flooring for hall, carpeting for cement step in garage, flooring in basement room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Raymond M.
05/2020
5.0
carpet installation
+ -1 more
Great!!!! This is by far the best place to buy carpeting in the area. They are experts and provide excellent service at a reasonable cost. I would not go anywhere else for my flooring needs! Given them a try and find out for yourself! Ray Madia
Description of Work: Purchase new carpet and installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,650
Brian K.
03/2020
5.0
carpet installation, flooring contractor
+ 0 more
Excellent! Sales visit was on time, courteous and professional; estimate was followed up in timely manner, with good pricing. Install scheduled as promised, installers showed up early both days, excellent job laying new carpet, transitions look seamless, they cleaned up well . The unit cleaning was highly complimentary of their work too!
Description of Work: Flooring Sales/Installation/Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike H.
03/2020
5.0
carpet installation, flooring contractor
+ 0 more
Wonderful. They helped me pick the best flooring based on how much traffic comes in and out of our house too. Wonderful service all around.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Window Treatments
FAQ
Butler Floor & Carpet Co Inc is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 1:00 PM
Butler Floor & Carpet Co Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Butler Floor & Carpet Co Inc does not offer free project estimates.
No, Butler Floor & Carpet Co Inc does not offer eco-friendly accreditations.
No, Butler Floor & Carpet Co Inc does not offer a senior discount.
No, Butler Floor & Carpet Co Inc does not offer emergency services.
No, Butler Floor & Carpet Co Inc does not offer warranties.
Butler Floor & Carpet Co Inc offers the following services: Butler Floor & Carpet Co Inc