Maureen Ingelsby, Keller Williams Main Line Realty

Description of Work: Maureen Ingelsby was our realtor for selling our home and for purchasing a new home.

Description of Work: She was responsible for selling the house that we bought. In her May, 2012 response, she lies when she says that the home warranty was provided to me and my husband before settlement. It absolutely WAS NOT, and I've got emails that indicate that we didn't have a copy of the actual warranty until AFTER settlement. I am a pain-in-the-butt about details, and my husband and I were just given info AT the settlement table about having to pay a deductible before any covered repair. My husband was on active duty at the time, was late for the settlement because of military obligations that day, and tired by the time he arrived. Had we had that warranty before settlement, there is no way I would have agreed to a requirement that the buyer pay a deductible before a repair would be covered. I would have insisted that the seller agree to pay the deductible. However, knowing how tired my husband was, I didn't press such an issue at the settlement table. I know Maureen is a productive agent, but I don't appreciate the lying and manipulating that was done in our case, so I would only consider hiring her to sell real estate for me if she agreed in writing to behave in an honest manner.