Martella Electric

It went well. Very satisfied.

Reliable, friendly, capable.

Quick, efficient, and well done

Excellent job.

excellant very professional

Fantastic efficient job.

Great job and very professional

Everything went well.

Scott, arrived on time, very friendly and professional. Put mat down at door, shoe covers, drop clothes where he worked, explained work, cost and made safety suggestions. Extremely satisfied and will definitely call for any future needs.

Terry was professional in attitude and work. He made sure to cover his footing while doing the work. He also gave us a quote before commencing on the work.

John was on time and was courteous and professional. His work was exceptional and we will have him back.

They did an excellent job. Electrician was very thorough and friendly and good to work with, answered all of my questions. Arrived on time and was very courteous while in my home. I've now had 2 experiences with this company, have dealt with 2 of the Martellas, and I'd recommend this company to friend. They appear to focus on (a) excellence/quality in their work, (b) safety and (c) customer satisfaction. I like their set pricing methodology, based on the job(s) performed, so the pricing appears to be very fair. Electrical work is not cheap these days, but my overall experience is that this company represents very good value, and I'll use them again if I need them.

The electrican arrived on time and first thing before entering put on booties to protect my carpet. He first explained how they price various services and showed me the list which showed the price for each service. I then explained what I needed and showed him around. He checked out the work to be done and gave me his estimate. I accepted and he went to work, he was done in no time at all and everything was done very professionally. He gave me a coupon for money off the next time I needed service and also explained a service contract that they offer. There was no pressure to purchase anything. I paid for his services which was the estimate given. He was polite, Professional, & courteous. I will definately use this company again and I highly reccommend them.

Called Martella Electric regarding the installation of 2 ceiling fans and repair that is needed to an electrical short in our two bathrooms. When I explained that I was hoping to get a general, "best case" scenario of the costs associated with the work, particularly the ceiling fan installation work, the gentlemen who answered the phone flatly refused saying it would be improper for him to do so. When I explained that I liked what was written about them on Angie's list, and how -- because of being "hood-winked" on price with a prior electrician years ago -- we thought it was best to contact at least 3 electricians to get general estimates. We did not want to incur his $69 service fee for just driving out to our home. I found it strange that the "advertising pitch" he was most excited about was that his electricians were all drug-tested and that I didn't need to be fearful in my home. (In all my years, I have never had a service man come to my door that frightened me, so I found this an odd reason to choose this company, rather than a competing company. I find price-gouging to be more of a concern.) Maybe, Martella Electric is a very fine company with fair and reasonable prices. But since I choose to only hire companies that provide either free estimates or, at minimum, a general, best-case scenario price quote to allow me to determine whether I am walking onto a "Kia," "Ford," or "Mercedes-Benz" lot, I will never know. So if you are hopefully to receive a free price quote and/or estimate, Martella is not the company to use your Verizon minutes on.

I had used Martella previously to install a new line for the dryer in my basement, so I knew they would do a thorough and professional job. The new panel was something I really needed. They also marked all of the breakers for me so that I know which one covers what part of the house. I am very pleased with their work. They are always on time, courteous, and thoroughly professional.

The tech that came and looked at the job was on time and attired professionally. He looked at the job and he seemed to think it was much more difficult then I thought. I wasn't happy with the pricing method of using a laminated pricing sheet. It didn't make me feel like he was pricing my job specifically. More like he was trying to fit my job into their matrix. I just felt impersonal. He placed the cost in the 750 dollar plus range which seemed way out of line for the work. Every other company that I called said they would do it for $250.00; $450.00 max if it was difficult. In his call to me Mr. Martella attributed this differential to the amount of training, insurance, etc. that Martella employs with there techs. I don't dispute this. But I felt comfortable with the qualifications and protections of the other contractors as well. I bear no ill will toward Martella Electric. It just does not seem to have been a good match for me, for this job

Our handyman was replacing the bathroom vanity on Monday, and discovered we needed an additional electrical junction for the right hand light fixture (the previous installation ran both lights off the left junction). We called Martella Electric that day, and they tentatively scheduled us for Thursday, and were going to call us back Tuesday in case a spot on Wednesday opened up. They called back Tuesday and said there was an electrician available that day. He came out that afternoon and completed the work in short order. My only concern regards a surprise/misunderstanding on the pricing. There was a $65 "dispatch fee" that, based on the phone conversation when I scheduled the job, I understood to be to cover costs if we declined to use them for the job. That fee is evidently additional to the quoted price for the job, regardless of whether they do the work or not. I would have liked that to be more clear up front, as licensed electricians are expensive enough to begin with. Perhaps this is standard practice in the industry, this is my first experience with hiring an electrician. For most, smaller jobs like this one I would recommend going with a skilled handyman (or do it yourself). However we elected to go with a professional in this instance, as we were about to list our house for sale, and did not want any questions to arise regarding this work. I would recommend Martella Electric based on their promptness, skill, and professionalism. But you get what you pay for, and the job was rather pricey. Maybe I'm just in the wrong line of work!

I found the following excellent: a) estimate was clear, prompt, and based upon a good discussion on my requirements and Richard Martella's suggestions b) work was prompt, without any unnecessary disruption or mess in my home, and I was kept informed of progress and / or changes at all times c) making good of the plaster after running wires was professional d) the little touches (e.g. ordering a hard to obtain bulb for an outside light and coming by to replace it without any reminder)

The guys were very professional and punctual. I knew that I needed upgrades because I have an older home but didn't know exactly what should be done. We walked through the house, discussed pros and cons of what I had vs upgrades. I paid more for this service but other electricians that estimated the job weren't very thorough. I feel very safe and satisfied with the work that was done.

They couldn't have improved on anything. The service was great. They were on time. They priced the job ahead of time. They were clean and pleasant. They were also protective of the property.

They were prompt and friendly. I would hire them in a minute. Just an outstanding company.

The experience has been great. I've had to call them multiple times for different problems and they come out immediately to help. They were really nice and the work they did was excellent. I would highly recommend them. I will definitely be using them again.

They performed the work quickly and were really good about keeping us updated on what they were doing and why that they were doing it that way. The people were friendly and made me feel comfortable with them doing work in my home.

I called them 4 times and left messages and my Realtor called them twice. They finally responded. They came over and told me that I needed a housewide surge protector, because the neighborhood "had surge problems", but another electrician (Holly Electric) told me that that was unnecessary. They still need to come over and fix the driveway ground lights, since the snow was a problem to get to them. We will see how unresponsive or responsive they are this time.

Responded promptly to my call. Carmen came out for the estimate and seemed very knowledgeable. He said he had been in the business for over 50 years. His price seemed rather high, but I decided to go with the extensive years in the trade thinking it would be worth the extra money. Work began shortly after. The two electricians on my job were neat and professional. As time moved along I became very dissatisfied. They were going to install a junction box in a completely inappropriate place which I luckily caught before it was done. The receptacles were not installed where we had initially discussed. After everything had been painted they came to install the fixtures. They had measured a wall outlet incorrectly so they had to create another large hole in the newly painted wall. Also the pendants were not centered properly over the sitting area. Some of the problem I feel was miscommunication or lack of between the owner and the two technicians.